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{"sheet":"Summary","index":0,"n_rows":81,"n_cols":11,"rows_kept":81,"cut":false,"hidden":false,"merged":[[80,0,88,10],[1,0,1,10],[8,0,8,4],[48,1,48,3],[50,1,50,3],[79,0,79,10],[22,0,22,4]]}
["Hub/NPD Payment Mechanism"]
["[Project Name]"]
["Payment Mechanism Calibration"]
[{"$f":"RIGHT(CELL(\"filename\",A1),LEN(CELL(\"filename\",A1))-FIND(\"]\",CELL(\"filename\",A1)))","v":"Summary"}]
["Calibration Model"]
[null,null,null,null,"Financial Scenario",null,"Scenario 1"]
[null,null,null,null,"Scenario Name",null,{"$f":"HLOOKUP($G$6,Financial_Inputs!$G$9:$P$38,3,FALSE)","v":0}]
[]
["FINANCIAL MODEL ASSUMPTIONS"]
[]
[null,"Annual Service Payment (ASPo)",null,null,null,null,{"$f":"HLOOKUP($G$6,Financial_Inputs!$G$9:$P$38,4,FALSE)","v":0}]
[null,"Indexable Factor (IF)",null,null,null,null,{"$f":"HLOOKUP($G$6,Financial_Inputs!$G$9:$P$38,5,FALSE)","v":0}]
[null,"Indexable Portion",null,null,null,null,{"$f":"G11*G12","v":0}]
[null,"Number of Days in the Contract Year",null,null,null,null,{"$f":"HLOOKUP($G$6,Financial_Inputs!$G$9:$P$38,7,FALSE)","v":0}]
[null,"Number of Days in the Contract Month",null,null,null,null,{"$f":"G14/12","v":0}]
[null,"Sessions Per Day",null,null,null,null,{"$f":"HLOOKUP($G$6,Financial_Inputs!$G$9:$P$38,9,FALSE)","v":0}]
[]
[null,"Monthly Service Payment (MSP) (Before Adjustments)",null,null,null,null,{"$f":"G11/12","v":0}]
[null,"Indexable Portion of MSP",null,null,null,null,{"$f":"G18*G12","v":0}]
[null,"Estimated Profit and Risk Margin on MSP",null,null,null,null,{"$f":"HLOOKUP($G$6,Financial_Inputs!$G$9:$P$38,13,FALSE)","v":0}]
[null,"MSP Margin as percentage of ASPo",null,null,null,null,{"$f":"((G19/(1+G20))*G20)/G11","v":{"$error":"#DIV/0!"}}]
[]
["FAILURE EVENT ASSUMPTIONS AND OUTPUTS"]
[null,null,null,null,null,null,null,null,null,null,"Output Schedule 14 Reference"]
["Performance Failure Deductions"]
[null,"Minor",null,null,null,null,{"$f":"HLOOKUP($G$6,Financial_Inputs!$G$9:$P$38,20,FALSE)","v":0},null,null,null,"Schedule Part 14, Clause 2.1(a)"]
[null,"Medium",null,null,null,null,{"$f":"HLOOKUP($G$6,Financial_Inputs!$G$9:$P$38,21,FALSE)","v":0},null,null,null,"Schedule Part 14, Clause 2.1(b)"]
[null,"Major",null,null,null,null,{"$f":"HLOOKUP($G$6,Financial_Inputs!$G$9:$P$38,22,FALSE)","v":0},null,null,null,"Schedule Part 14, Clause 2.1(c)"]
[null,"Minor Deduction Relief Point",null,null,null,null,{"$f":"'Performance Failure Scenarios'!Y10","v":0},null,null,null,"Schedule Part 14, Clause 2.3"]
[null,"Repeated Failures"]
[null,"Ratchet",null,null,null,null,{"$f":"HLOOKUP($G$6,Financial_Inputs!$G$9:$P$38,24,FALSE)","v":0},null,null,null,"Schedule Part 14, Clause 5"]
[null,"Routine Threshold",null,null,null,null,{"$f":"'Performance Failure Scenarios'!Y11*Summary!$G$35","v":0},null,null,null,"Schedule Part 14, Clause 5"]
[null,"Important Threshold",null,null,null,null,{"$f":"'Performance Failure Scenarios'!Y12*Summary!$G$35","v":0},null,null,null,"Schedule Part 14, Clause 5"]
[null,"All other Threshold",null,null,null,null,{"$f":"'Performance Failure Scenarios'!Y13*Summary!$G$35","v":0},null,null,null,"Schedule Part 14, Clause 5"]
[null,"Ratchet Rolling Period",null,null,null,null,{"$f":"HLOOKUP($G$6,Financial_Inputs!$G$9:$P$38,25,FALSE)","v":0},null,null,null,"Schedule Part 14, Clause 5"]
[]
["Availability"]
[]
[null,"SUR Calculation Basis",null,null,null,null,"SUF x TSD",null,null,null,"Schedule Part 14, Service Unit Rate Definition"]
[null,"Deduction Period (DP)",null,null,null,null,{"$f":"IF(G16=1,\"Days\",\"Sessions\")","v":"Sessions"},null,null,null,"Schedule Part 14, Deduction Period Definition"]
[null,"Gearing Applied",null,null,null,null,{"$f":"HLOOKUP($G$6,Financial_Inputs!$G$9:$P$38,29,FALSE)","v":1}]
[null,"Final Gearing",null,null,null,null,{"$f":"OFFSET(B77,MATCH(G39,C78:C79,FALSE),5,1,1)","v":1}]
[null,"Minimum Availability Threshold",null,null,null,null,{"$f":"HLOOKUP($G$6,Financial_Inputs!$G$9:$P$38,30,FALSE)","v":0}]
[null,"Minimum Availability Deduction",null,null,null,null,{"$f":"OFFSET(B77,MATCH(G39,C78:C79,FALSE),2,1,1)","v":30},null,null,null,"Schedule Part 14, Minimum Availability Deduction Definition"]
[null,"TSU",null,null,null,null,{"$f":"OFFSET(B77,MATCH(G39,C78:C79,FALSE),3,1,1)","v":0},null,null,null,"Schedule Part 14, Service Unit Rate Definition"]
[null,"Whole Facility Unavavailability per DP",null,null,null,null,{"$f":"OFFSET(B77,MATCH(G39,C78:C79,FALSE),4,1,1)","v":0}]
[]
["Termination/Warning Notices",null,null,null,null,null,null,null,"Monthly Deduction Value"]
[null,"Warning Notice",null,null,null,null,{"$f":"'Threshold Model'!B38","v":{"$error":"#DIV/0!"}},null,{"$f":"G51*G11","v":{"$error":"#DIV/0!"}},null,"Project Agreement Clause 24.3.1"]
[null,null,null,null,null,null,{"$f":"'Threshold Model'!B91","v":{"$error":"#DIV/0!"}},null,{"$f":"G50*G11","v":{"$error":"#DIV/0!"}},null,"Project Agreement Clause 24.3.2"]
[null,"Termination",null,null,null,null,{"$f":"'Threshold Model'!B38","v":{"$error":"#DIV/0!"}},{"$f":"IF(G51>G21,\"WARNING Higher than Margin\",\"\")","v":{"$error":"#DIV/0!"}},{"$f":"G51*G11","v":{"$error":"#DIV/0!"}},null,"Project Agreement Clause 40.1.8"]
[null,"Warning Notices to Termination",null,null,null,null,{"$f":"HLOOKUP($G$6,Financial_Inputs!$G$9:$P$42,33,FALSE)","v":0},"in",{"$f":"HLOOKUP($G$6,Financial_Inputs!$G$9:$P$42,34,FALSE)","v":0},"Months","Project Agreement Clause 40.1.9"]
[]
["Threshold Tests"]
[null,"Whole Facility Unavailability (WFU)",null,null,null,null,{"$f":"G46","v":0},null,{"$f":"IF(G55>I51,\"Warning Notice Issued for Whole Facility Unavailablity for single Period\",\"Threshold is too high\")","v":{"$error":"#DIV/0!"}}]
[null,"Highest Deduction from a single Functional Area",null,null,null,null,{"$f":"IF(G39=\"TAGSUF\",MAX(I79,'Gross Service Units'!AL36),MAX('Gross Service Units'!AL36,Summary!I78))","v":0},null,{"$f":"IF(G56>I51,\"Warning Notice issued for single area, potentially hairtrigger. Authority to confirm if intentional\",\"OK\")","v":{"$error":"#DIV/0!"}}]
[null,"Approximate Number of Rooms before WFU",null,null,null,null,{"$f":"ROUNDUP(I57*'Gross Service Units'!J36,0)","v":0},null,{"$f":"HLOOKUP($G$6,Financial_Inputs!$G$9:$P$40,31,FALSE)","v":0}]
[null,"Approximate Number of Toilets before WFU",null,null,null,null,{"$f":"ROUNDUP(I58*'Gross Service Units'!J35,0)","v":{"$error":"#DIV/0!"}},null,{"$f":"HLOOKUP($G$6,Financial_Inputs!$G$9:$P$40,32,FALSE)","v":0}]
[]
["BASE DATA"]
[]
[null,"Schedule of Accommodation Version"]
[]
[null,null,null,null,null,null,"Per Session"]
[null,"SUR (SUF*TSD)",null,null,null,null,{"$f":"G11/('Gross Service Units'!R35*(Summary!G14*G16))","v":{"$error":"#DIV/0!"}}]
[]
[]
[]
[null,"SUR (TAGSUF)= ",null,null,null,null,{"$f":"G11/E79","v":{"$error":"#DIV/0!"}}]
[]
[]
[null,"Assumed RPI",null,null,null,null,{"$f":"HLOOKUP($G$6,Financial_Inputs!$G$9:$P$38,15,FALSE)","v":0}]
[]
[]
[null,null,"Look-up Table DO NOT DELETE"]
[]
[null,null,"SUR Calculation","Min Availability Deduction","SUF/TAGSUF","Whole Facility Unavailability per DP","Gearing","Maximum Gearing","Highest Deduction"]
[null,null,"SUF x TSD",{"$f":"'Gross Service Units'!V33","v":30},{"$f":"'Gross Service Units'!R35","v":0},{"$f":"'Gross Service Units'!R30","v":0},{"$f":"'Gross Service Units'!R29","v":1},{"$f":"'Gross Service Units'!R31","v":{"$error":"#DIV/0!"}},{"$f":"'Gross Service Units'!T6","v":0}]
[null,null,"TAGSUF",{"$f":"'Gross Service Units'!AG33","v":{"$error":"#DIV/0!"}},{"$f":"'Gross Service Units'!AG30","v":0},{"$f":"'Gross Service Units'!AC30","v":0},{"$f":"'Gross Service Units'!AC29","v":1},{"$f":"'Gross Service Units'!AC31","v":{"$error":"#DIV/0!"}},{"$f":"'Gross Service Units'!AE6","v":0}]
[]
["Disclaimer This Payment Mechanism Calibration Model has been provided by Scottish Futures Trust (“SFT”) for use by individual DBFM projects to achieve a consistent approach across hub Territories and projects within individual territories. The use of the Model and the associated Guidance Note is not a substitute for project-specific advice and Authorities must take appropriate legal, financial and technical advice when using them.  Authorities and their advisers should ensure that the Model is tailored to the requirements of its specific project and that its impact is clearly understood. SFT accept no responsibility for decisions and actions taken as a result of the use of this Model by Authorities or their advisers. This Model has not been audited nor has any opinion been expressed thereon by any firm of accountants. Moreover the Model does not absolve any recipient from conducting its own audit in order to verify its functionality and/or performance. No representation, warranty or undertaking is given by SFT to any person as to the internal consistency or accuracy of the model nor any output from it.  SFT accepts no duty of care to any person and all liability is expressly excluded by SFT for the accuracy of the computations contained in the financial model and the assumptions upon which such computations are based.  In addition, any recipient of the Model uses it entirely at its own risk. Accordingly, regardless of the form of action, whether in contract, delict or otherwise, and to the extent permitted by applicable law, SFT accepts no liability of any kind and disclaims all responsibility for the consequences of any person acting or refraining to act in reliance on the Model and/or its output or for any decisions made or not made which are based upon such Model and/or its output"]

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["Hub/NPD Payment Mechanism"]
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["Payment Mechanism Calibration"]
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["General Input"]
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[]
[null,"Scenario Name"]
[null,"Annual Service Payment (ASPo)"]
[null,"Indexable Factor (IF)"]
[null,"Indexed Portion",null,null,null,null,{"$f":"G12*G13","v":0},{"$f":"H12*H13","v":0},{"$f":"I12*I13","v":0},{"$f":"J12*J13","v":0},{"$f":"K12*K13","v":0},0,0,0,0,0]
[null,"Number of Days in the Contract Year"]
[null,"Number of Days in the Contract Month",null,null,null,null,{"$f":"G15/12","v":0},{"$f":"H15/12","v":0},{"$f":"I15/12","v":0},{"$f":"J15/12","v":0},{"$f":"K15/12","v":0},0,0,0,0,0]
[null,"Sessions Per Day"]
[]
[null,"Monthly Service Payment (MSP) (Before Adjustments)",null,null,null,null,{"$f":"G12/12","v":0},{"$f":"H12/12","v":0},{"$f":"I12/12","v":0},{"$f":"J12/12","v":0},{"$f":"K12/12","v":0},0,0,0,0,0]
[null,"Indexable Element of MSP",null,null,null,null,{"$f":"G19*G13","v":0},{"$f":"H19*H13","v":0},{"$f":"I19*I13","v":0},{"$f":"J19*J13","v":0},{"$f":"K19*K13","v":0},0,0,0,0,0]
[null,"Estimated Profit and Risk Margin on MSP"]
[null,"MSP Margin as percentage of ASPo",null,null,null,null,{"$f":"((G20/(1+G21))*G21)/G12","v":{"$error":"#DIV/0!"}},{"$f":"((H20/(1+H21))*H21)/H12","v":{"$error":"#DIV/0!"}},{"$f":"((I20/(1+I21))*I21)/I12","v":{"$error":"#DIV/0!"}},{"$f":"((J20/(1+J21))*J21)/J12","v":{"$error":"#DIV/0!"}},{"$f":"((K20/(1+K21))*K21)/K12","v":{"$error":"#DIV/0!"}},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"}]
[null,"Assumed RPI"]
[]
["DEDUCTION ASSUMPTIONS"]
[]
["Performance Failure Deductions"]
[null,"Minor"]
[null,"Medium"]
[null,"Major"]
[null,"Repeated Failures"]
[null,"Ratchet"]
[null,"Ratchet Rolling Period"]
[]
["Availability"]
[]
[null,"Gearing Applied",null,null,null,null,1,1,1,1,1,1,1,1,1,1]
[null,"Minimum Availability Threshold"]
[null,"Whole Facility Unavailability Threshold"]
[null,"Whole Facility Toilet Threshold"]
[null,"Number of Warning Notices to Termination"]
[null,"Rolling Period for Warning Notice Termination (Months)"]

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[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Relief and Ratchet Thresholds",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Total Deduction per Annum",{"$f":"SUM(BJ22:BJ117)","v":0},{"$f":"SUM(BK22:BK117)","v":0},{"$f":"SUM(BL22:BL1117)","v":0},{"$f":"SUM(BM22:BM1117)","v":0}]
[null,null,null,null,null,null,null,null,null,"Failures per month",null,null,null,null,null,null,null,null,null,"Deductions per month",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"total Deduction as % of Indexable Portion",{"$f":"BJ7/Summary!$G$13","v":{"$error":"#DIV/0!"}},{"$f":"BK7/Summary!$G$13","v":{"$error":"#DIV/0!"}},{"$f":"BL7/Summary!$G$13","v":{"$error":"#DIV/0!"}},{"$f":"BM7/Summary!$G$13","v":{"$error":"#DIV/0!"}}]
[null,null,null,null,null,null,null,null,null,"Good","Fair","Poor","Bad",null,null,null,null,null,null,"Good","Fair","Poor","Bad",null,"Calculated Thresholds","Manual Thresholds"]
[null,null,null,null,null,null,null,null,"Major",{"$f":"J3/12","v":0},{"$f":"K3/12","v":0},{"$f":"L3/12","v":0},{"$f":"M3/12","v":0},null,null,null,null,null,"Major",{"$f":"T3/12","v":0},{"$f":"U3/12","v":0},{"$f":"V3/12","v":0},{"$f":"W3/12","v":0},"Good Minor",{"$f":"IF(Z10>0,Z10,ROUNDDOWN(MAX(AA22:AA117),0))","v":0},null,"Clause 2.3"]
[null,null,null,null,null,null,null,null,"Medium",{"$f":"J4/12","v":0},0,0,{"$f":"M4/12","v":0},null,null,null,null,null,"Medium",{"$f":"T4/12","v":0},0,0,{"$f":"W4/12","v":0},"Routine",{"$f":"IF(Z11>0,Z11,ROUNDDOWN(MAX(AC22:AC117),0))","v":0},null,"Clause 5"]
[null,null,null,null,null,null,null,null,"Minor",{"$f":"J5/12","v":0},0,0,{"$f":"M5/12","v":0},null,null,null,null,null,"Minor",0,0,0,{"$f":"W5/12","v":0},"Important",{"$f":"IF(Z12>0,Z12,ROUNDDOWN(MAX(AD22:AD117),0))","v":0},null,null,null,null,null,null,null,null,null,null,null,"Minor Deduction Eligibility Test"]
[null,null,null,null,null,null,null,null,"Total",{"$f":"SUM(J10:J12)","v":0},{"$f":"SUM(K10:K12)","v":0},{"$f":"SUM(L10:L12)","v":0},{"$f":"SUM(M10:M12)","v":0},null,null,null,null,null,"Total",{"$f":"SUM(T10:T12)","v":0},{"$f":"SUM(U10:U12)","v":0},{"$f":"SUM(V10:V12)","v":0},{"$f":"SUM(W10:W12)","v":0},"All Other",{"$f":"IF(Z13>0,Z13,ROUNDDOWN(MAX(AE22:AE117),0))","v":0},null,null,null,null,null,null,null,null,null,null,null,{"$f":"IF(T12>$Y$10,\"True\",\"False\")","v":"False"},{"$f":"IF(U12>$Y$10,\"True\",\"False\")","v":"False"},{"$f":"IF(V12>$Y$10,\"True\",\"False\")","v":"False"},{"$f":"IF(W12>$Y$10,\"True\",\"False\")","v":"False"}]
[]
[]
[null,null,null,null,null,null,null,null,null,"Authority Inputs (per annum basis)",null,null,null,null,null,null,null,null,null,"Calculated Deductions Per Month",null,null,null,null,null,"Good and Fair Deductions for Relief and Ratchet Establishment",null,null,null,null,null,null,"Calculation of Monthly Deductions",null,null,null,"Correction of Deductions for Minor Failure Relief",null,null,null,"Extraction of Medium and Major Monthly Deductions",null,null,null,null,null,null,null,"Correction for Repeated Failures",null,null,null,null,null,null,null,null,null,null,null,null,"Annual Deductions including Repeated Failure"]
[]
["PS Ref","Performance Standard","Performance Monitoring",null,null,null,null,null,null,"Failures Per Year",null,null,null,null,"Average Rectification Deduction Periods",null,null,null,null,"Calculated No of Deductions \n(Failures x Rectification Sessions)",null,null,null,null,null,"Good Failures Per Month",null,"Fair Failures Per Month",null,null,null,null,"Monthly Failures\n(No of Deductions /12)",null,null,null,"Minor Deductions corrected for Minor Relief\n(Cell Value < Y15)",null,null,null,"Medium",null,null,null,"Major",null,null,null,"Minor",null,null,null,"Medium",null,null,null,"Major",null,null,null,null,{"$f":"BH2&\"=\"&BM2&\", \"&BH3&\"=\"&BM3&\", \"&BH4&\"=\"&BM4","v":"Minor=13, Medium=36, Major=22"}]
[null,null,"Category","Response Period","Rectification Period","Monitoring Method","Performance Monitoring Period","Remedial Period / Remedy",null,"Good","Fair","Poor","Bad",null,"Good","Fair","Poor","Bad",null,"Good","Fair","Poor","Bad","Comments",null,"Good Failures Per Month","Good Minor Only ","Fair Failures Per Month","Fair Minor Only","Fair Medium Only ","Fair Major Only ",null,"Good Per Month","Fair Per Month","Poor Per Month","Bad Per Month","Good","Fair","Poor","Bad","Good","Fair","Poor","Bad","Good","Fair","Poor","Bad","Good","Fair","Poor","Bad","Good","Fair","Poor","Bad","Good","Fair","Poor","Bad",null,{"$f":"T19","v":"Good"},{"$f":"U19","v":"Fair"},{"$f":"V19","v":"Poor"},"Bad"]
["Policy and Strategy"]
["Management and Strategy"]
["FM01        ","Sub-hubco shall inform the Authority’s Representative, as required, of any material changes to the management structure, responsibilities and lines of communication put in place by Sub-hubco in respect of the performance of its obligations under this Agreement.","Minor","N/A","N/A","Records of communications and notifications.","Per occurrence","1 Business Day.  To commence on identification of failure. Remedy: notify Authority of changes.",null,null,null,null,null,null,null,null,null,null,null,{"$f":"J22*O22","v":0},0,0,0,null,null,{"$f":"T22/12","v":0},{"$f":"IF(C22=\"Minor\",Z22,)","v":0},{"$f":"U22/12","v":0},{"$f":"IF($C22=\"Minor\",$AB22,)","v":0},{"$f":"IF($C22=\"Medium\",$AB22,)","v":0},{"$f":"IF($C22=\"Major\",$AB22,)","v":0},null,{"$f":"T22/12","v":0},{"$f":"U22/12","v":0},0,0,{"$f":"IF($C22=\"Minor\",IF($AK$13=\"False\",0,AG22),0)","v":0},{"$f":"IF($C22=\"Minor\",IF($AL$13=\"False\",0,AH22),0)","v":0},{"$f":"IF($C22=\"Minor\",IF($AM$13=\"False\",0,AI22),0)","v":0},{"$f":"IF($C22=\"Minor\",IF($AN$13=\"False\",0,AJ22),0)","v":0},{"$f":"IF($C22=\"Medium\",AG22,0)","v":0},{"$f":"IF($C22=\"Medium\",AH22,0)","v":0},0,0,{"$f":"IF($C22=\"Major\",AG22,0)","v":0},{"$f":"IF($C22=\"Major\",AH22,0)","v":0},0,0,{"$f":"IF(AK22>$Y$13,((AK22-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK22)","v":0},{"$f":"IF(AL22>$Y$13,((AL22-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL22)","v":0},{"$f":"IF(AM22>$Y$13,((AM22-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM22)","v":0},{"$f":"IF(AN22>$Y$13,((AN22-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN22)","v":0},{"$f":"IF(AO22>$Y$13,((AO22-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO22)","v":0},{"$f":"IF(AP22>$Y$13,((AP22-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP22)","v":0},{"$f":"IF(AQ22>$Y$13,((AQ22-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ22)","v":0},{"$f":"IF(AR22>$Y$13,((AR22-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR22)","v":0},{"$f":"IF(AS22>$Y$13,((AS22-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS22)","v":0},{"$f":"IF(AT22>$Y$13,((AT22-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT22)","v":0},{"$f":"IF(AU22>$Y$13,((AU22-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU22)","v":0},{"$f":"IF(AV22>$Y$13,((AV22-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV22)","v":0},null,{"$f":"(IF($C22=$BH$2,$BL$2,IF($C22=$BH$3,$BL$3,IF($C22=$BH$4,$BL$4,\"ERROR\"))))*((SUM(AW22+BA22+BE22)*12))","v":0},0,0,0]
["FM02        ","Sub-hubco shall give prior notice to the Authority’s Representative(s) of all new working practices, and/or service delivery timings.","Major","N/A","N/A","No reported non-compliance.","Per occurrence","1 Business Day.  To commence on identification of failure. Remedy:  Inform the Authority’s Representative of proposed changes.",null,null,null,null,null,null,null,null,null,null,null,0,0,0,0,null,null,{"$f":"T23/12","v":0},{"$f":"IF(C23=\"Minor\",Z23,)","v":0},{"$f":"U23/12","v":0},{"$f":"IF($C23=\"Minor\",$AB23,)","v":0},{"$f":"IF($C23=\"Medium\",$AB23,)","v":0},{"$f":"IF($C23=\"Major\",$AB23,)","v":0},null,{"$f":"T23/12","v":0},{"$f":"U23/12","v":0},{"$f":"V23/12","v":0},{"$f":"W23/12","v":0},{"$f":"IF($C23=\"Minor\",IF($AK$13=\"False\",0,AG23),0)","v":0},{"$f":"IF($C23=\"Minor\",IF($AL$13=\"False\",0,AH23),0)","v":0},{"$f":"IF($C23=\"Minor\",IF($AM$13=\"False\",0,AI23),0)","v":0},{"$f":"IF($C23=\"Minor\",IF($AN$13=\"False\",0,AJ23),0)","v":0},{"$f":"IF($C23=\"Medium\",AG23,0)","v":0},{"$f":"IF($C23=\"Medium\",AH23,0)","v":0},{"$f":"IF($C23=\"Medium\",AI23,0)","v":0},{"$f":"IF($C23=\"Medium\",AJ23,0)","v":0},{"$f":"IF($C23=\"Major\",AG23,0)","v":0},{"$f":"IF($C23=\"Major\",AH23,0)","v":0},{"$f":"IF($C23=\"Major\",AI23,0)","v":0},{"$f":"IF($C23=\"Major\",AJ23,0)","v":0},{"$f":"IF(AK23>$Y$13,((AK23-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK23)","v":0},{"$f":"IF(AL23>$Y$13,((AL23-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL23)","v":0},{"$f":"IF(AM23>$Y$13,((AM23-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM23)","v":0},{"$f":"IF(AN23>$Y$13,((AN23-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN23)","v":0},{"$f":"IF(AO23>$Y$13,((AO23-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO23)","v":0},{"$f":"IF(AP23>$Y$13,((AP23-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP23)","v":0},{"$f":"IF(AQ23>$Y$13,((AQ23-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ23)","v":0},{"$f":"IF(AR23>$Y$13,((AR23-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR23)","v":0},{"$f":"IF(AS23>$Y$13,((AS23-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS23)","v":0},{"$f":"IF(AT23>$Y$13,((AT23-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT23)","v":0},{"$f":"IF(AU23>$Y$13,((AU23-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU23)","v":0},{"$f":"IF(AV23>$Y$13,((AV23-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV23)","v":0},null,0,0,0,0]
["Integration with Authority Policies and Operation"]
["FM03        ","Sub-hubco shall liaise with Community Service Providers to ensure that there is no disruption to the Community Services at the Facilities.","Minor","N/A","N/A","No reported non-compliance","Per occurrence","1 Business Day.  To commence on identification of failure. Remedy: Meet with Community Service Providers and develop a continuing dialogue.",null,null,null,null,null,null,null,null,null,null,null,{"$f":"J25*O25","v":0},0,0,0,null,null,0,0,0,0,0,0,null,0,0,0,0,{"$f":"IF($C25=\"Minor\",IF($AK$13=\"False\",0,AG25),0)","v":0},{"$f":"IF($C25=\"Minor\",IF($AL$13=\"False\",0,AH25),0)","v":0},{"$f":"IF($C25=\"Minor\",IF($AM$13=\"False\",0,AI25),0)","v":0},{"$f":"IF($C25=\"Minor\",IF($AN$13=\"False\",0,AJ25),0)","v":0},0,0,0,0,0,0,0,0,{"$f":"IF(AK25>$Y$13,((AK25-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK25)","v":0},{"$f":"IF(AL25>$Y$13,((AL25-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL25)","v":0},{"$f":"IF(AM25>$Y$13,((AM25-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM25)","v":0},{"$f":"IF(AN25>$Y$13,((AN25-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN25)","v":0},{"$f":"IF(AO25>$Y$13,((AO25-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO25)","v":0},{"$f":"IF(AP25>$Y$13,((AP25-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP25)","v":0},{"$f":"IF(AQ25>$Y$13,((AQ25-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ25)","v":0},{"$f":"IF(AR25>$Y$13,((AR25-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR25)","v":0},{"$f":"IF(AS25>$Y$13,((AS25-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS25)","v":0},{"$f":"IF(AT25>$Y$13,((AT25-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT25)","v":0},{"$f":"IF(AU25>$Y$13,((AU25-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU25)","v":0},{"$f":"IF(AV25>$Y$13,((AV25-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV25)","v":0},null,{"$f":"(IF($C25=$BH$2,$BL$2,IF($C25=$BH$3,$BL$3,IF($C25=$BH$4,$BL$4,\"ERROR\"))))*((SUM(AW25+BA25+BE25)*12))","v":0},{"$f":"(IF($C25=$BH$2,$BL$2,IF($C25=$BH$3,$BL$3,IF($C25=$BH$4,$BL$4,\"ERROR\"))))*((SUM(AX25+BB25+BF25)*12))","v":0},{"$f":"(IF($C25=$BH$2,$BL$2,IF($C25=$BH$3,$BL$3,IF($C25=$BH$4,$BL$4,\"ERROR\"))))*((SUM(AY25+BC25+BG25)*12))","v":0},{"$f":"(IF($C25=$BH$2,$BL$2,IF($C25=$BH$3,$BL$3,IF($C25=$BH$4,$BL$4,\"ERROR\"))))*((SUM(AZ25+BD25+BH25)*12))","v":0}]
["Quality, Environment, and Health & Safety"]
["FM04        ","Sub-hubco shall develop and maintain a [Building User Guide][1] on behalf of the Authority for use by Staff and Authority Employees, the content and style of which shall be approved by the Authority on a minimum of an annual basis (and at any time when circumstances change). ","Medium","N/A","N/A","Document reviewed and updated to reflect current processes and procedures and approved by the Authority. ","Per occurrence","5 Business Days.  To commence on identification of failure. Remedy: Review Building User Guide and update as necessary",null,null,null,null,null,null,null,null,null,null,null,{"$f":"J27*O27","v":0},{"$f":"K27*P27","v":0},{"$f":"L27*Q27","v":0},{"$f":"M27*R27","v":0},null,null,0,0,0,0,0,0,null,0,0,0,0,{"$f":"IF($C27=\"Minor\",IF($AK$13=\"False\",0,AG27),0)","v":0},{"$f":"IF($C27=\"Minor\",IF($AL$13=\"False\",0,AH27),0)","v":0},{"$f":"IF($C27=\"Minor\",IF($AM$13=\"False\",0,AI27),0)","v":0},{"$f":"IF($C27=\"Minor\",IF($AN$13=\"False\",0,AJ27),0)","v":0},0,0,0,0,0,0,0,0,{"$f":"IF(AK27>$Y$13,((AK27-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK27)","v":0},{"$f":"IF(AL27>$Y$13,((AL27-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL27)","v":0},{"$f":"IF(AM27>$Y$13,((AM27-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM27)","v":0},{"$f":"IF(AN27>$Y$13,((AN27-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN27)","v":0},{"$f":"IF(AO27>$Y$13,((AO27-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO27)","v":0},{"$f":"IF(AP27>$Y$13,((AP27-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP27)","v":0},{"$f":"IF(AQ27>$Y$13,((AQ27-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ27)","v":0},{"$f":"IF(AR27>$Y$13,((AR27-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR27)","v":0},{"$f":"IF(AS27>$Y$13,((AS27-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS27)","v":0},{"$f":"IF(AT27>$Y$13,((AT27-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT27)","v":0},{"$f":"IF(AU27>$Y$13,((AU27-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU27)","v":0},{"$f":"IF(AV27>$Y$13,((AV27-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV27)","v":0},null,{"$f":"(IF($C27=$BH$2,$BL$2,IF($C27=$BH$3,$BL$3,IF($C27=$BH$4,$BL$4,\"ERROR\"))))*((SUM(AW27+BA27+BE27)*12))","v":0},0,0,0]
["FM05        ","Sub-hubco shall ensure that a procedure for disseminating hazard and safety warnings, pertaining to the Services, is operational and disseminates information in a timely manner.","Medium","N/A","N/A","Procedure agreed with Authority. No reported non-compliance.","Per occurrence","3 Business Days. To commence on identification of failure. Remedy: Amend quality assurance processes and raise Staff awareness.",null,null,null,null,null,null,null,null,null,null,null,{"$f":"J28*O28","v":0},0,0,0,null,null,0,0,0,0,0,0,null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,{"$f":"IF(AK28>$Y$13,((AK28-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK28)","v":0},{"$f":"IF(AL28>$Y$13,((AL28-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL28)","v":0},{"$f":"IF(AM28>$Y$13,((AM28-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM28)","v":0},{"$f":"IF(AN28>$Y$13,((AN28-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN28)","v":0},{"$f":"IF(AO28>$Y$13,((AO28-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO28)","v":0},{"$f":"IF(AP28>$Y$13,((AP28-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP28)","v":0},{"$f":"IF(AQ28>$Y$13,((AQ28-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ28)","v":0},{"$f":"IF(AR28>$Y$13,((AR28-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR28)","v":0},{"$f":"IF(AS28>$Y$13,((AS28-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS28)","v":0},{"$f":"IF(AT28>$Y$13,((AT28-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT28)","v":0},{"$f":"IF(AU28>$Y$13,((AU28-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU28)","v":0},{"$f":"IF(AV28>$Y$13,((AV28-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV28)","v":0},null,0,0,0,0]
["FM06        ","Sub-hubco shall develop and maintain a Health and Safety system relevant to the Services.","Major","N/A","N/A","Health and Safety system reviewed.","Bi-Annually","5 Business Days. To commence on identification of failure. Remedy:  Health and Safety system is developed and appropriate training is carried out for all Staff.",null,null,null,null,null,null,null,null,null,null,null,0,0,0,0,null,null,0,0,0,0,0,0,null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,{"$f":"IF(AK29>$Y$13,((AK29-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK29)","v":0},{"$f":"IF(AL29>$Y$13,((AL29-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL29)","v":0},{"$f":"IF(AM29>$Y$13,((AM29-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM29)","v":0},{"$f":"IF(AN29>$Y$13,((AN29-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN29)","v":0},{"$f":"IF(AO29>$Y$13,((AO29-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO29)","v":0},{"$f":"IF(AP29>$Y$13,((AP29-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP29)","v":0},{"$f":"IF(AQ29>$Y$13,((AQ29-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ29)","v":0},{"$f":"IF(AR29>$Y$13,((AR29-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR29)","v":0},{"$f":"IF(AS29>$Y$13,((AS29-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS29)","v":0},{"$f":"IF(AT29>$Y$13,((AT29-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT29)","v":0},{"$f":"IF(AU29>$Y$13,((AU29-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU29)","v":0},{"$f":"IF(AV29>$Y$13,((AV29-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV29)","v":0},null,0,0,0,0]
["FM07        ","Sub-hubco shall implement Sub-hubco's health and safety system in all aspects of Service delivery. ","Major","N/A","N/A","No reported non-compliances.","Per occurrence","5 Business Days.  To commence on identification of failure. Remedy:  Staff awareness is raised and a current Health & Safety manual is available to all Staff.",null,null,null,null,null,null,null,null,null,null,null,0,0,0,0,null,null,0,0,0,0,0,0,null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,{"$f":"IF(AK30>$Y$13,((AK30-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK30)","v":0},{"$f":"IF(AL30>$Y$13,((AL30-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL30)","v":0},{"$f":"IF(AM30>$Y$13,((AM30-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM30)","v":0},{"$f":"IF(AN30>$Y$13,((AN30-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN30)","v":0},{"$f":"IF(AO30>$Y$13,((AO30-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO30)","v":0},{"$f":"IF(AP30>$Y$13,((AP30-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP30)","v":0},{"$f":"IF(AQ30>$Y$13,((AQ30-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ30)","v":0},{"$f":"IF(AR30>$Y$13,((AR30-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR30)","v":0},{"$f":"IF(AS30>$Y$13,((AS30-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS30)","v":0},{"$f":"IF(AT30>$Y$13,((AT30-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT30)","v":0},{"$f":"IF(AU30>$Y$13,((AU30-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU30)","v":0},{"$f":"IF(AV30>$Y$13,((AV30-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV30)","v":0},null,0,0,0,0]
["FM08        ","Sub-hubco shall devise a quality management system as required in the Services Quality Plan that shall meet the requirements of ISO 9001 for the first 18 months of the Operational Term and shall achieve ISO 9001 accreditation within the first 18 Contract Months of the Operational Term; thereafter Sub-hubco shall maintain this accreditation and provide the Authority with copies of certification whenever reaccredited.","Major","N/A","N/A","Check quality management system is in place (accredited to ISO 9001 within18 months )","Bi-Annually","5 Business Days. To commence on identification of failure. Remedy:  Quality management system is developed and appropriate training is carried out for all Staff.",null,null,null,null,null,null,null,null,null,null,null,0,0,0,0,null,null,0,0,0,0,0,0,null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,{"$f":"IF(AK31>$Y$13,((AK31-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK31)","v":0},{"$f":"IF(AL31>$Y$13,((AL31-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL31)","v":0},{"$f":"IF(AM31>$Y$13,((AM31-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM31)","v":0},{"$f":"IF(AN31>$Y$13,((AN31-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN31)","v":0},{"$f":"IF(AO31>$Y$13,((AO31-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO31)","v":0},{"$f":"IF(AP31>$Y$13,((AP31-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP31)","v":0},{"$f":"IF(AQ31>$Y$13,((AQ31-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ31)","v":0},{"$f":"IF(AR31>$Y$13,((AR31-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR31)","v":0},{"$f":"IF(AS31>$Y$13,((AS31-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS31)","v":0},{"$f":"IF(AT31>$Y$13,((AT31-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT31)","v":0},{"$f":"IF(AU31>$Y$13,((AU31-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU31)","v":0},{"$f":"IF(AV31>$Y$13,((AV31-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV31)","v":0},null,0,0,0,0]
["FM09        ","Sub-hubco shall implement the quality management system in the delivery of all aspects of the Services.","Major","N/A","N/A","No reported non-compliances.","Per occurrence","5 Business Days. To commence on identification of failure. Remedy:  Quality management system corrective actions are carried out in accordance with the requirements.",null,null,null,null,null,null,null,null,null,null,null,0,0,0,0,null,null,0,0,0,0,0,0,null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,{"$f":"IF(AK32>$Y$13,((AK32-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK32)","v":0},{"$f":"IF(AL32>$Y$13,((AL32-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL32)","v":0},{"$f":"IF(AM32>$Y$13,((AM32-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM32)","v":0},{"$f":"IF(AN32>$Y$13,((AN32-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN32)","v":0},{"$f":"IF(AO32>$Y$13,((AO32-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO32)","v":0},{"$f":"IF(AP32>$Y$13,((AP32-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP32)","v":0},{"$f":"IF(AQ32>$Y$13,((AQ32-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ32)","v":0},{"$f":"IF(AR32>$Y$13,((AR32-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR32)","v":0},{"$f":"IF(AS32>$Y$13,((AS32-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS32)","v":0},{"$f":"IF(AT32>$Y$13,((AT32-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT32)","v":0},{"$f":"IF(AU32>$Y$13,((AU32-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU32)","v":0},{"$f":"IF(AV32>$Y$13,((AV32-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV32)","v":0},null,0,0,0,0]
["FM10        ","Sub-hubco shall devise an environmental management system that shall meet the requirements of ISO 14001 for the first 18 months and shall achieve ISO 14001 accreditation within the first 18 Contract Months; thereafter Sub-hubco shall maintain this accreditation and provide the Authority with copies of certification whenever reaccredited.","Major","N/A","N/A","Check environmental management system is in place (accredited to ISO 14001 within 18 months)","Bi-Annually","5 Business Days. To commence on identification of failure. Remedy:  Environmental management system is developed and appropriate training is carried out for all Staff.",null,null,null,null,null,null,null,null,null,null,null,0,0,0,0,null,null,0,0,0,0,0,0,null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,{"$f":"IF(AK33>$Y$13,((AK33-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK33)","v":0},{"$f":"IF(AL33>$Y$13,((AL33-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL33)","v":0},{"$f":"IF(AM33>$Y$13,((AM33-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM33)","v":0},{"$f":"IF(AN33>$Y$13,((AN33-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN33)","v":0},{"$f":"IF(AO33>$Y$13,((AO33-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO33)","v":0},{"$f":"IF(AP33>$Y$13,((AP33-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP33)","v":0},{"$f":"IF(AQ33>$Y$13,((AQ33-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ33)","v":0},{"$f":"IF(AR33>$Y$13,((AR33-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR33)","v":0},{"$f":"IF(AS33>$Y$13,((AS33-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS33)","v":0},{"$f":"IF(AT33>$Y$13,((AT33-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT33)","v":0},{"$f":"IF(AU33>$Y$13,((AU33-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU33)","v":0},{"$f":"IF(AV33>$Y$13,((AV33-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV33)","v":0},null,0,0,0,0]
["FM11        ","Sub-hubco shall implement the environmental management system in the delivery of all aspects of the Services.","Major","N/A","N/A","No reported non-compliances.","Per occurrence","5 Business Days. To commence on identification of failure. Remedy:  EMS corrective actions are carried out in accordance with the requirements.",null,null,null,null,null,null,null,null,null,null,null,0,0,0,0,null,null,0,0,0,0,0,0,null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,{"$f":"IF(AK34>$Y$13,((AK34-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK34)","v":0},{"$f":"IF(AL34>$Y$13,((AL34-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL34)","v":0},{"$f":"IF(AM34>$Y$13,((AM34-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM34)","v":0},{"$f":"IF(AN34>$Y$13,((AN34-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN34)","v":0},{"$f":"IF(AO34>$Y$13,((AO34-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO34)","v":0},{"$f":"IF(AP34>$Y$13,((AP34-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP34)","v":0},{"$f":"IF(AQ34>$Y$13,((AQ34-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ34)","v":0},{"$f":"IF(AR34>$Y$13,((AR34-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR34)","v":0},{"$f":"IF(AS34>$Y$13,((AS34-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS34)","v":0},{"$f":"IF(AT34>$Y$13,((AT34-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT34)","v":0},{"$f":"IF(AU34>$Y$13,((AU34-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU34)","v":0},{"$f":"IF(AV34>$Y$13,((AV34-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV34)","v":0},null,0,0,0,0]
["Access and Works Management"]
["FM12        ","Sub-hubco shall ensure that no work that it performs at the Facilities is carried out in Functional Areas outside agreed Access Times without prior written consent from the Authority’s Representative.","Major","N/A","N/A","No reported non-compliances.","Per occurrence","1 Day. To commence on report of non-compliance. Remedy: Sub-hubco to restore area to useable condition and reschedule work.  Staff awareness of Access Times to be increased.",null,null,null,null,null,null,null,null,null,null,null,{"$f":"J36*O36","v":0},0,0,0,null,null,0,0,0,0,0,0,null,0,0,0,0,{"$f":"IF($C36=\"Minor\",IF($AK$13=\"False\",0,AG36),0)","v":0},{"$f":"IF($C36=\"Minor\",IF($AL$13=\"False\",0,AH36),0)","v":0},{"$f":"IF($C36=\"Minor\",IF($AM$13=\"False\",0,AI36),0)","v":0},{"$f":"IF($C36=\"Minor\",IF($AN$13=\"False\",0,AJ36),0)","v":0},0,0,0,0,0,0,0,0,{"$f":"IF(AK36>$Y$13,((AK36-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK36)","v":0},{"$f":"IF(AL36>$Y$13,((AL36-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL36)","v":0},{"$f":"IF(AM36>$Y$13,((AM36-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM36)","v":0},{"$f":"IF(AN36>$Y$13,((AN36-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN36)","v":0},{"$f":"IF(AO36>$Y$13,((AO36-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO36)","v":0},{"$f":"IF(AP36>$Y$13,((AP36-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP36)","v":0},{"$f":"IF(AQ36>$Y$13,((AQ36-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ36)","v":0},{"$f":"IF(AR36>$Y$13,((AR36-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR36)","v":0},{"$f":"IF(AS36>$Y$13,((AS36-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS36)","v":0},{"$f":"IF(AT36>$Y$13,((AT36-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT36)","v":0},{"$f":"IF(AU36>$Y$13,((AU36-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU36)","v":0},{"$f":"IF(AV36>$Y$13,((AV36-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV36)","v":0},null,{"$f":"(IF($C36=$BH$2,$BL$2,IF($C36=$BH$3,$BL$3,IF($C36=$BH$4,$BL$4,\"ERROR\"))))*((SUM(AW36+BA36+BE36)*12))","v":0},0,0,0]
["FM13        ","Sub-hubco shall ensure that all work that it performs at the Facilities is carried out in accordance with the Permit to Work System.","Major","N/A","N/A","No failure to meet the requirements of the Permit to Work System.","Per occurrence","1 Business Day. To commence on identification of failure. Remedy: Cease work until Permit to Work System has been applied and Staff are familiar the requirements for the specific task.",null,null,null,null,null,null,null,null,null,null,null,0,0,0,0,null,null,0,0,0,0,0,0,null,0,0,0,0,{"$f":"IF($C37=\"Minor\",IF($AK$13=\"False\",0,AG37),0)","v":0},{"$f":"IF($C37=\"Minor\",IF($AL$13=\"False\",0,AH37),0)","v":0},{"$f":"IF($C37=\"Minor\",IF($AM$13=\"False\",0,AI37),0)","v":0},{"$f":"IF($C37=\"Minor\",IF($AN$13=\"False\",0,AJ37),0)","v":0},0,0,0,0,0,0,0,0,{"$f":"IF(AK37>$Y$13,((AK37-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK37)","v":0},{"$f":"IF(AL37>$Y$13,((AL37-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL37)","v":0},{"$f":"IF(AM37>$Y$13,((AM37-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM37)","v":0},{"$f":"IF(AN37>$Y$13,((AN37-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN37)","v":0},{"$f":"IF(AO37>$Y$13,((AO37-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO37)","v":0},{"$f":"IF(AP37>$Y$13,((AP37-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP37)","v":0},{"$f":"IF(AQ37>$Y$13,((AQ37-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ37)","v":0},{"$f":"IF(AR37>$Y$13,((AR37-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR37)","v":0},{"$f":"IF(AS37>$Y$13,((AS37-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS37)","v":0},{"$f":"IF(AT37>$Y$13,((AT37-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT37)","v":0},{"$f":"IF(AU37>$Y$13,((AU37-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU37)","v":0},{"$f":"IF(AV37>$Y$13,((AV37-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV37)","v":0},null,0,0,0,0]
["Staff & Development"]
["Recruitment"]
["FM14        ","Sub-hubco shall ensure that Staff undergo pre-employment health checks as required in accordance with Clauses 27.18 to 27.21 and Authority Policies ","Major","N/A","N/A","Monthly review of Staff records.   No reported non-compliance","Monthly","5 Business Days.  To commence from the expiry of the due date. Remedy: Employee is removed from the roster until screening is carried out and HR procedures reviewed.",null,null,null,null,null,null,null,null,null,null,null,{"$f":"J40*O40","v":0},0,0,0,null,null,0,0,0,0,0,0,null,0,0,0,0,{"$f":"IF($C40=\"Minor\",IF($AK$13=\"False\",0,AG40),0)","v":0},{"$f":"IF($C40=\"Minor\",IF($AL$13=\"False\",0,AH40),0)","v":0},{"$f":"IF($C40=\"Minor\",IF($AM$13=\"False\",0,AI40),0)","v":0},{"$f":"IF($C40=\"Minor\",IF($AN$13=\"False\",0,AJ40),0)","v":0},0,0,0,0,0,0,0,0,{"$f":"IF(AK40>$Y$13,((AK40-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK40)","v":0},{"$f":"IF(AL40>$Y$13,((AL40-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL40)","v":0},{"$f":"IF(AM40>$Y$13,((AM40-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM40)","v":0},{"$f":"IF(AN40>$Y$13,((AN40-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN40)","v":0},{"$f":"IF(AO40>$Y$13,((AO40-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO40)","v":0},{"$f":"IF(AP40>$Y$13,((AP40-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP40)","v":0},{"$f":"IF(AQ40>$Y$13,((AQ40-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ40)","v":0},{"$f":"IF(AR40>$Y$13,((AR40-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR40)","v":0},{"$f":"IF(AS40>$Y$13,((AS40-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS40)","v":0},{"$f":"IF(AT40>$Y$13,((AT40-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT40)","v":0},{"$f":"IF(AU40>$Y$13,((AU40-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU40)","v":0},{"$f":"IF(AV40>$Y$13,((AV40-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV40)","v":0},null,{"$f":"(IF($C40=$BH$2,$BL$2,IF($C40=$BH$3,$BL$3,IF($C40=$BH$4,$BL$4,\"ERROR\"))))*((SUM(AW40+BA40+BE40)*12))","v":0},0,0,0]
["FM15        ","Where Sub-hubco staff are employed in areas where there are likely to be children or vulnerable persons, details of those staff shall be submitted in the agreed format to the designated Authority’s Representative for approval in accordance with Clauses 27.10 to 27.12.","Major","N/A","N/A","Monthly review of Staff records.   No reported non-compliance.  ","Monthly","5 Business Days.  To commence from the expiry of the due date. Remedy: Employee is removed from the roster until vetting is carried out and HR procedures reviewed.",null,null,null,null,null,null,null,null,null,null,null,0,0,0,0,null,null,0,0,0,0,0,0,null,0,0,0,0,{"$f":"IF($C41=\"Minor\",IF($AK$13=\"False\",0,AG41),0)","v":0},{"$f":"IF($C41=\"Minor\",IF($AL$13=\"False\",0,AH41),0)","v":0},{"$f":"IF($C41=\"Minor\",IF($AM$13=\"False\",0,AI41),0)","v":0},{"$f":"IF($C41=\"Minor\",IF($AN$13=\"False\",0,AJ41),0)","v":0},0,0,0,0,0,0,0,0,{"$f":"IF(AK41>$Y$13,((AK41-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK41)","v":0},{"$f":"IF(AL41>$Y$13,((AL41-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL41)","v":0},{"$f":"IF(AM41>$Y$13,((AM41-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM41)","v":0},{"$f":"IF(AN41>$Y$13,((AN41-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN41)","v":0},{"$f":"IF(AO41>$Y$13,((AO41-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO41)","v":0},{"$f":"IF(AP41>$Y$13,((AP41-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP41)","v":0},{"$f":"IF(AQ41>$Y$13,((AQ41-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ41)","v":0},{"$f":"IF(AR41>$Y$13,((AR41-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR41)","v":0},{"$f":"IF(AS41>$Y$13,((AS41-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS41)","v":0},{"$f":"IF(AT41>$Y$13,((AT41-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT41)","v":0},{"$f":"IF(AU41>$Y$13,((AU41-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU41)","v":0},{"$f":"IF(AV41>$Y$13,((AV41-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV41)","v":0},null,0,0,0,0]
["Training and Induction"]
["FM16        ","Sub-hubco shall maintain a personal training record for Staff and where appropriate provide certification of Sub-hubco-training of Authority Employees.","Medium","N/A","N/A","Monthly review of Staff records.   No reported non-compliance.  ","Monthly","5 Business Days. To commence from the expiry of the due date. Remedy:  Records of training are updated and available for inspection.",null,null,null,null,null,null,null,null,null,null,null,{"$f":"J43*O43","v":0},0,0,0,null,null,0,0,0,0,0,0,null,0,0,0,0,{"$f":"IF($C43=\"Minor\",IF($AK$13=\"False\",0,AG43),0)","v":0},{"$f":"IF($C43=\"Minor\",IF($AL$13=\"False\",0,AH43),0)","v":0},{"$f":"IF($C43=\"Minor\",IF($AM$13=\"False\",0,AI43),0)","v":0},{"$f":"IF($C43=\"Minor\",IF($AN$13=\"False\",0,AJ43),0)","v":0},0,0,0,0,0,0,0,0,{"$f":"IF(AK43>$Y$13,((AK43-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK43)","v":0},{"$f":"IF(AL43>$Y$13,((AL43-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL43)","v":0},{"$f":"IF(AM43>$Y$13,((AM43-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM43)","v":0},{"$f":"IF(AN43>$Y$13,((AN43-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN43)","v":0},{"$f":"IF(AO43>$Y$13,((AO43-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO43)","v":0},{"$f":"IF(AP43>$Y$13,((AP43-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP43)","v":0},{"$f":"IF(AQ43>$Y$13,((AQ43-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ43)","v":0},{"$f":"IF(AR43>$Y$13,((AR43-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR43)","v":0},{"$f":"IF(AS43>$Y$13,((AS43-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS43)","v":0},{"$f":"IF(AT43>$Y$13,((AT43-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT43)","v":0},{"$f":"IF(AU43>$Y$13,((AU43-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU43)","v":0},{"$f":"IF(AV43>$Y$13,((AV43-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV43)","v":0},null,{"$f":"(IF($C43=$BH$2,$BL$2,IF($C43=$BH$3,$BL$3,IF($C43=$BH$4,$BL$4,\"ERROR\"))))*((SUM(AW43+BA43+BE43)*12))","v":0},0,0,0]
["FM17        ","Sub-hubco shall ensure that all Staff, in addition to the induction programme, are at all times properly and adequately notified, trained and instructed and the information recorded within their personal training records (including if practicable by way of continuing professional development) with regard to the task that the individual has to perform; For the avoidance of doubt Sub-hubco shall release Staff as may be required from time to time to attend obligatory Authority training and shall, at its own expense, provide suitably trained replacement Staff for those attending such training.","Minor","N/A","N/A","No reported non-compliances.  ","Per incident","5 Business Day.  To commence on identification of failure. Remedy:  Required training is planned and undertaken.",null,null,null,null,null,null,null,null,null,null,null,0,0,0,0,null,null,0,0,0,0,0,0,null,0,0,0,0,{"$f":"IF($C44=\"Minor\",IF($AK$13=\"False\",0,AG44),0)","v":0},{"$f":"IF($C44=\"Minor\",IF($AL$13=\"False\",0,AH44),0)","v":0},{"$f":"IF($C44=\"Minor\",IF($AM$13=\"False\",0,AI44),0)","v":0},{"$f":"IF($C44=\"Minor\",IF($AN$13=\"False\",0,AJ44),0)","v":0},0,0,0,0,0,0,0,0,{"$f":"IF(AK44>$Y$13,((AK44-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK44)","v":0},{"$f":"IF(AL44>$Y$13,((AL44-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL44)","v":0},{"$f":"IF(AM44>$Y$13,((AM44-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM44)","v":0},{"$f":"IF(AN44>$Y$13,((AN44-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN44)","v":0},{"$f":"IF(AO44>$Y$13,((AO44-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO44)","v":0},{"$f":"IF(AP44>$Y$13,((AP44-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP44)","v":0},{"$f":"IF(AQ44>$Y$13,((AQ44-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ44)","v":0},{"$f":"IF(AR44>$Y$13,((AR44-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR44)","v":0},{"$f":"IF(AS44>$Y$13,((AS44-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS44)","v":0},{"$f":"IF(AT44>$Y$13,((AT44-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT44)","v":0},{"$f":"IF(AU44>$Y$13,((AU44-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU44)","v":0},{"$f":"IF(AV44>$Y$13,((AV44-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV44)","v":0},null,0,0,0,0]
["FM18        ","Sub-hubco shall develop and maintain an appropriate induction programme for Staff and Authority Employees, the content and style of delivery for which shall be approved by the Authority on an annual basis (and at any time when circumstances change).","Minor","N/A","N/A","Annual review completed prior to commencement of each Contract Year.  ","Annually","1 Business Day.  To commence at the start of 2nd Business Day following the end of the Contract Year. Remedy: Induction programme has been reviewed and updated.",null,null,null,null,null,null,null,null,null,null,null,0,0,0,0,null,null,0,0,0,0,0,0,null,0,0,0,0,{"$f":"IF($C45=\"Minor\",IF($AK$13=\"False\",0,AG45),0)","v":0},{"$f":"IF($C45=\"Minor\",IF($AL$13=\"False\",0,AH45),0)","v":0},{"$f":"IF($C45=\"Minor\",IF($AM$13=\"False\",0,AI45),0)","v":0},{"$f":"IF($C45=\"Minor\",IF($AN$13=\"False\",0,AJ45),0)","v":0},0,0,0,0,0,0,0,0,{"$f":"IF(AK45>$Y$13,((AK45-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK45)","v":0},{"$f":"IF(AL45>$Y$13,((AL45-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL45)","v":0},{"$f":"IF(AM45>$Y$13,((AM45-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM45)","v":0},{"$f":"IF(AN45>$Y$13,((AN45-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN45)","v":0},{"$f":"IF(AO45>$Y$13,((AO45-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO45)","v":0},{"$f":"IF(AP45>$Y$13,((AP45-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP45)","v":0},{"$f":"IF(AQ45>$Y$13,((AQ45-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ45)","v":0},{"$f":"IF(AR45>$Y$13,((AR45-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR45)","v":0},{"$f":"IF(AS45>$Y$13,((AS45-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS45)","v":0},{"$f":"IF(AT45>$Y$13,((AT45-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT45)","v":0},{"$f":"IF(AU45>$Y$13,((AU45-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU45)","v":0},{"$f":"IF(AV45>$Y$13,((AV45-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV45)","v":0},null,0,0,0,0]
["FM19        ","All Staff have received induction training, including use of the Helpdesk prior to starting work.","Major","N/A","N/A","Monthly review of Staff records.   No reported non-compliance.  ","Monthly","5 Business Days.  To commence at the start of 2nd Business Day following the end of the Contract Month. Remedy: Employee is removed from the roster until Staff member has completed induction training.",null,null,null,null,null,null,null,null,null,null,null,0,0,0,0,null,null,0,0,0,0,0,0,null,0,0,0,0,{"$f":"IF($C46=\"Minor\",IF($AK$13=\"False\",0,AG46),0)","v":0},{"$f":"IF($C46=\"Minor\",IF($AL$13=\"False\",0,AH46),0)","v":0},{"$f":"IF($C46=\"Minor\",IF($AM$13=\"False\",0,AI46),0)","v":0},{"$f":"IF($C46=\"Minor\",IF($AN$13=\"False\",0,AJ46),0)","v":0},0,0,0,0,0,0,0,0,{"$f":"IF(AK46>$Y$13,((AK46-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK46)","v":0},{"$f":"IF(AL46>$Y$13,((AL46-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL46)","v":0},{"$f":"IF(AM46>$Y$13,((AM46-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM46)","v":0},{"$f":"IF(AN46>$Y$13,((AN46-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN46)","v":0},{"$f":"IF(AO46>$Y$13,((AO46-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO46)","v":0},{"$f":"IF(AP46>$Y$13,((AP46-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP46)","v":0},{"$f":"IF(AQ46>$Y$13,((AQ46-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ46)","v":0},{"$f":"IF(AR46>$Y$13,((AR46-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR46)","v":0},{"$f":"IF(AS46>$Y$13,((AS46-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS46)","v":0},{"$f":"IF(AT46>$Y$13,((AT46-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT46)","v":0},{"$f":"IF(AU46>$Y$13,((AU46-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU46)","v":0},{"$f":"IF(AV46>$Y$13,((AV46-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV46)","v":0},null,0,0,0,0]
["Human Resources Issues"]
["FM20        ","Sub-hubco shall ensure that all Staff, in carrying out the duties described in this Service Level Specification, are properly and presentably dressed in appropriate uniforms and work wear (including protective clothing and footwear where required), maintain a high standard of personal hygiene commensurate with their allocated tasks, and wear identification badges at all times while working in the Facilities.","Medium","N/A","N/A","No instance of Staff failing to where appropriate uniform/PPE/identification badge within the Facilities","Per Occurrence","1 Business Days.  To commence on identification of failure. Remedy: Staff member removed from task until appropriate uniform/PPE and identification badge are in place.",null,null,null,null,null,null,null,null,null,null,null,{"$f":"J48*O48","v":0},0,0,0,null,null,0,0,0,0,0,0,null,0,0,0,0,{"$f":"IF($C48=\"Minor\",IF($AK$13=\"False\",0,AG48),0)","v":0},{"$f":"IF($C48=\"Minor\",IF($AL$13=\"False\",0,AH48),0)","v":0},{"$f":"IF($C48=\"Minor\",IF($AM$13=\"False\",0,AI48),0)","v":0},{"$f":"IF($C48=\"Minor\",IF($AN$13=\"False\",0,AJ48),0)","v":0},0,0,0,0,0,0,0,0,{"$f":"IF(AK48>$Y$13,((AK48-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK48)","v":0},{"$f":"IF(AL48>$Y$13,((AL48-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL48)","v":0},{"$f":"IF(AM48>$Y$13,((AM48-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM48)","v":0},{"$f":"IF(AN48>$Y$13,((AN48-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN48)","v":0},{"$f":"IF(AO48>$Y$13,((AO48-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO48)","v":0},{"$f":"IF(AP48>$Y$13,((AP48-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP48)","v":0},{"$f":"IF(AQ48>$Y$13,((AQ48-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ48)","v":0},{"$f":"IF(AR48>$Y$13,((AR48-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR48)","v":0},{"$f":"IF(AS48>$Y$13,((AS48-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS48)","v":0},{"$f":"IF(AT48>$Y$13,((AT48-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT48)","v":0},{"$f":"IF(AU48>$Y$13,((AU48-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU48)","v":0},{"$f":"IF(AV48>$Y$13,((AV48-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV48)","v":0},null,{"$f":"(IF($C48=$BH$2,$BL$2,IF($C48=$BH$3,$BL$3,IF($C48=$BH$4,$BL$4,\"ERROR\"))))*((SUM(AW48+BA48+BE48)*12))","v":0},0,0,0]
["FM21        ","Sub-hubco shall ensure that reporting procedures for Staff having come into contact with high-risk persons or areas are in place and are being correctly used. For the avoidance of doubt, this shall include Staff who have recently returned from overseas travel in countries, which the Authority’s occupational health department deem to be of high risk. Sub-hubco shall comply with Authority Policies in this regard ","Medium","N/A","N/A","No reported non-compliance.  ","Per Occurrence","3 Business Days.  To commence on identification of failure. Remedy:  Amend quality assurance processes and raise Staff awareness",null,null,null,null,null,null,null,null,null,null,null,0,0,0,0,null,null,0,0,0,0,0,0,null,0,0,0,0,{"$f":"IF($C49=\"Minor\",IF($AK$13=\"False\",0,AG49),0)","v":0},{"$f":"IF($C49=\"Minor\",IF($AL$13=\"False\",0,AH49),0)","v":0},{"$f":"IF($C49=\"Minor\",IF($AM$13=\"False\",0,AI49),0)","v":0},{"$f":"IF($C49=\"Minor\",IF($AN$13=\"False\",0,AJ49),0)","v":0},0,0,0,0,0,0,0,0,{"$f":"IF(AK49>$Y$13,((AK49-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK49)","v":0},{"$f":"IF(AL49>$Y$13,((AL49-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL49)","v":0},{"$f":"IF(AM49>$Y$13,((AM49-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM49)","v":0},{"$f":"IF(AN49>$Y$13,((AN49-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN49)","v":0},{"$f":"IF(AO49>$Y$13,((AO49-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO49)","v":0},{"$f":"IF(AP49>$Y$13,((AP49-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP49)","v":0},{"$f":"IF(AQ49>$Y$13,((AQ49-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ49)","v":0},{"$f":"IF(AR49>$Y$13,((AR49-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR49)","v":0},{"$f":"IF(AS49>$Y$13,((AS49-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS49)","v":0},{"$f":"IF(AT49>$Y$13,((AT49-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT49)","v":0},{"$f":"IF(AU49>$Y$13,((AU49-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU49)","v":0},{"$f":"IF(AV49>$Y$13,((AV49-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV49)","v":0},null,0,0,0,0]
["Partnerships and Resources"]
["Liaison"]
["FM22        ","Sub-hubco shall meet with the Authority’s Representative at least monthly.","Medium","N/A","N/A","Scheduled meeting attended by designated Staff.","Monthly","3 Business Days.  To commence at the start of 2nd Business Day following the end of the Contract Month. Remedy:  Minutes of meeting circulated to designated Staff and liaison arrangements reviewed to avoid reoccurrence.",null,null,null,null,null,null,null,null,null,null,null,{"$f":"J52*O52","v":0},0,0,0,null,null,0,0,0,0,0,0,null,0,0,0,0,{"$f":"IF($C52=\"Minor\",IF($AK$13=\"False\",0,AG52),0)","v":0},{"$f":"IF($C52=\"Minor\",IF($AL$13=\"False\",0,AH52),0)","v":0},{"$f":"IF($C52=\"Minor\",IF($AM$13=\"False\",0,AI52),0)","v":0},{"$f":"IF($C52=\"Minor\",IF($AN$13=\"False\",0,AJ52),0)","v":0},0,0,0,0,0,0,0,0,{"$f":"IF(AK52>$Y$13,((AK52-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK52)","v":0},{"$f":"IF(AL52>$Y$13,((AL52-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL52)","v":0},{"$f":"IF(AM52>$Y$13,((AM52-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM52)","v":0},{"$f":"IF(AN52>$Y$13,((AN52-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN52)","v":0},{"$f":"IF(AO52>$Y$13,((AO52-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO52)","v":0},{"$f":"IF(AP52>$Y$13,((AP52-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP52)","v":0},{"$f":"IF(AQ52>$Y$13,((AQ52-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ52)","v":0},{"$f":"IF(AR52>$Y$13,((AR52-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR52)","v":0},{"$f":"IF(AS52>$Y$13,((AS52-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS52)","v":0},{"$f":"IF(AT52>$Y$13,((AT52-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT52)","v":0},{"$f":"IF(AU52>$Y$13,((AU52-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU52)","v":0},{"$f":"IF(AV52>$Y$13,((AV52-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV52)","v":0},null,{"$f":"(IF($C52=$BH$2,$BL$2,IF($C52=$BH$3,$BL$3,IF($C52=$BH$4,$BL$4,\"ERROR\"))))*((SUM(AW52+BA52+BE52)*12))","v":0},0,0,0]
["FM23        ","Sub-hubco shall liaise with the relevant Authority’s Representative, where works may impact on the Prescribed Operational Function.","Major","N/A","N/A","Relevant information submitted to Authority’s Representative prior to commencement of works","Per occurrence","2 Business Days. To commence from the point of failure.  Remedy: cease works until appropriate agreement has been achieved with the Authority’s Representative",null,null,null,null,null,null,null,null,null,null,null,0,0,0,0,null,null,0,0,0,0,0,0,null,0,0,0,0,{"$f":"IF($C53=\"Minor\",IF($AK$13=\"False\",0,AG53),0)","v":0},{"$f":"IF($C53=\"Minor\",IF($AL$13=\"False\",0,AH53),0)","v":0},{"$f":"IF($C53=\"Minor\",IF($AM$13=\"False\",0,AI53),0)","v":0},{"$f":"IF($C53=\"Minor\",IF($AN$13=\"False\",0,AJ53),0)","v":0},0,0,0,0,0,0,0,0,{"$f":"IF(AK53>$Y$13,((AK53-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK53)","v":0},{"$f":"IF(AL53>$Y$13,((AL53-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL53)","v":0},{"$f":"IF(AM53>$Y$13,((AM53-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM53)","v":0},{"$f":"IF(AN53>$Y$13,((AN53-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN53)","v":0},{"$f":"IF(AO53>$Y$13,((AO53-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO53)","v":0},{"$f":"IF(AP53>$Y$13,((AP53-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP53)","v":0},{"$f":"IF(AQ53>$Y$13,((AQ53-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ53)","v":0},{"$f":"IF(AR53>$Y$13,((AR53-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR53)","v":0},{"$f":"IF(AS53>$Y$13,((AS53-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS53)","v":0},{"$f":"IF(AT53>$Y$13,((AT53-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT53)","v":0},{"$f":"IF(AU53>$Y$13,((AU53-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU53)","v":0},{"$f":"IF(AV53>$Y$13,((AV53-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV53)","v":0},null,0,0,0,0]
["FM24        ","Sub-hubco shall provide information relating to Freedom of Information requests to the Authority’s Representative in a timely manner in the agreed format and quality in accordance with Clause 61.","Minor","N/A","N/A","Information provided in the agreed format and quality by the agreed date.  ","Per request","1 Business Day.  To commence from the expiry of the due date. Remedy: Provide information in the agreed format and quality.",null,null,null,null,null,null,null,null,null,null,null,0,0,0,0,null,null,0,0,0,0,0,0,null,0,0,0,0,{"$f":"IF($C54=\"Minor\",IF($AK$13=\"False\",0,AG54),0)","v":0},{"$f":"IF($C54=\"Minor\",IF($AL$13=\"False\",0,AH54),0)","v":0},{"$f":"IF($C54=\"Minor\",IF($AM$13=\"False\",0,AI54),0)","v":0},{"$f":"IF($C54=\"Minor\",IF($AN$13=\"False\",0,AJ54),0)","v":0},0,0,0,0,0,0,0,0,{"$f":"IF(AK54>$Y$13,((AK54-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK54)","v":0},{"$f":"IF(AL54>$Y$13,((AL54-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL54)","v":0},{"$f":"IF(AM54>$Y$13,((AM54-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM54)","v":0},{"$f":"IF(AN54>$Y$13,((AN54-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN54)","v":0},{"$f":"IF(AO54>$Y$13,((AO54-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO54)","v":0},{"$f":"IF(AP54>$Y$13,((AP54-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP54)","v":0},{"$f":"IF(AQ54>$Y$13,((AQ54-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ54)","v":0},{"$f":"IF(AR54>$Y$13,((AR54-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR54)","v":0},{"$f":"IF(AS54>$Y$13,((AS54-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS54)","v":0},{"$f":"IF(AT54>$Y$13,((AT54-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT54)","v":0},{"$f":"IF(AU54>$Y$13,((AU54-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU54)","v":0},{"$f":"IF(AV54>$Y$13,((AV54-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV54)","v":0},null,0,0,0,0]
["FM25        ","Sub-hubco shall provide advice on consumption of Utilities at the Facilities and revenue cost implications throughout the Operational Term 6 months prior to capital / lifecycle estate upgrading/modernisation schemes and new developments as dictated by the 5-Year Maintenance Plan delivered to the Authority in accordance with Clause 23.11.","Minor","N/A","N/A","Information submitted in the agreed format and quality by the agreed date.","Per request","1 Business Day.  To commence from the expiry of the due date. Remedy:  Provide information to the Authority.",null,null,null,null,null,null,null,null,null,null,null,0,0,0,0,null,null,0,0,0,0,0,0,null,0,0,0,0,{"$f":"IF($C55=\"Minor\",IF($AK$13=\"False\",0,AG55),0)","v":0},{"$f":"IF($C55=\"Minor\",IF($AL$13=\"False\",0,AH55),0)","v":0},{"$f":"IF($C55=\"Minor\",IF($AM$13=\"False\",0,AI55),0)","v":0},{"$f":"IF($C55=\"Minor\",IF($AN$13=\"False\",0,AJ55),0)","v":0},0,0,0,0,0,0,0,0,{"$f":"IF(AK55>$Y$13,((AK55-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK55)","v":0},{"$f":"IF(AL55>$Y$13,((AL55-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL55)","v":0},{"$f":"IF(AM55>$Y$13,((AM55-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM55)","v":0},{"$f":"IF(AN55>$Y$13,((AN55-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN55)","v":0},{"$f":"IF(AO55>$Y$13,((AO55-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO55)","v":0},{"$f":"IF(AP55>$Y$13,((AP55-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP55)","v":0},{"$f":"IF(AQ55>$Y$13,((AQ55-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ55)","v":0},{"$f":"IF(AR55>$Y$13,((AR55-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR55)","v":0},{"$f":"IF(AS55>$Y$13,((AS55-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS55)","v":0},{"$f":"IF(AT55>$Y$13,((AT55-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT55)","v":0},{"$f":"IF(AU55>$Y$13,((AU55-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU55)","v":0},{"$f":"IF(AV55>$Y$13,((AV55-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV55)","v":0},null,0,0,0,0]
["FM26        ","Sub-hubco shall participate in and support any joint utility working group formed by the Authority.  ","Medium","N/A","N/A","[Quarterly/bi-annual] meetings are attended.","Per request","1 Business Days.  To commence from the expiry of the due date. Remedy:  Provide any required information and complete actions from missed meeting.",null,null,null,null,null,null,null,null,null,null,null,0,0,0,0,null,null,0,0,0,0,0,0,null,0,0,0,0,{"$f":"IF($C56=\"Minor\",IF($AK$13=\"False\",0,AG56),0)","v":0},{"$f":"IF($C56=\"Minor\",IF($AL$13=\"False\",0,AH56),0)","v":0},{"$f":"IF($C56=\"Minor\",IF($AM$13=\"False\",0,AI56),0)","v":0},{"$f":"IF($C56=\"Minor\",IF($AN$13=\"False\",0,AJ56),0)","v":0},0,0,0,0,0,0,0,0,{"$f":"IF(AK56>$Y$13,((AK56-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK56)","v":0},{"$f":"IF(AL56>$Y$13,((AL56-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL56)","v":0},{"$f":"IF(AM56>$Y$13,((AM56-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM56)","v":0},{"$f":"IF(AN56>$Y$13,((AN56-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN56)","v":0},{"$f":"IF(AO56>$Y$13,((AO56-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO56)","v":0},{"$f":"IF(AP56>$Y$13,((AP56-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP56)","v":0},{"$f":"IF(AQ56>$Y$13,((AQ56-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ56)","v":0},{"$f":"IF(AR56>$Y$13,((AR56-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR56)","v":0},{"$f":"IF(AS56>$Y$13,((AS56-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS56)","v":0},{"$f":"IF(AT56>$Y$13,((AT56-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT56)","v":0},{"$f":"IF(AU56>$Y$13,((AU56-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU56)","v":0},{"$f":"IF(AV56>$Y$13,((AV56-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV56)","v":0},null,0,0,0,0]
["Supply Chain Management"]
["FM27        ","Sub-hubco shall provide, monitor and update a list of service providers, which have proven relevant skills, qualifications, financial, management and operational experience for performing in accordance with this Service Level Specification.","Medium","N/A","N/A","Bi-annual review of supplier / contractors.","Bi-annually","3 Business Days.  To commence at the start of 2nd Business Day following the end of the contract 6 months. Remedy:  Review and update Approved List of Service Providers and implement vetting procedures.",null,null,null,null,null,null,null,null,null,null,null,{"$f":"J58*O58","v":0},{"$f":"K58*P58","v":0},{"$f":"L58*Q58","v":0},{"$f":"M58*R58","v":0},null,null,0,0,0,0,0,0,null,0,0,0,0,{"$f":"IF($C58=\"Minor\",IF($AK$13=\"False\",0,AG58),0)","v":0},{"$f":"IF($C58=\"Minor\",IF($AL$13=\"False\",0,AH58),0)","v":0},{"$f":"IF($C58=\"Minor\",IF($AM$13=\"False\",0,AI58),0)","v":0},{"$f":"IF($C58=\"Minor\",IF($AN$13=\"False\",0,AJ58),0)","v":0},0,0,0,0,0,0,0,0,{"$f":"IF(AK58>$Y$13,((AK58-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK58)","v":0},{"$f":"IF(AL58>$Y$13,((AL58-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL58)","v":0},{"$f":"IF(AM58>$Y$13,((AM58-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM58)","v":0},{"$f":"IF(AN58>$Y$13,((AN58-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN58)","v":0},{"$f":"IF(AO58>$Y$13,((AO58-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO58)","v":0},{"$f":"IF(AP58>$Y$13,((AP58-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP58)","v":0},{"$f":"IF(AQ58>$Y$13,((AQ58-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ58)","v":0},{"$f":"IF(AR58>$Y$13,((AR58-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR58)","v":0},{"$f":"IF(AS58>$Y$13,((AS58-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS58)","v":0},{"$f":"IF(AT58>$Y$13,((AT58-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT58)","v":0},{"$f":"IF(AU58>$Y$13,((AU58-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU58)","v":0},{"$f":"IF(AV58>$Y$13,((AV58-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV58)","v":0},null,{"$f":"(IF($C58=$BH$2,$BL$2,IF($C58=$BH$3,$BL$3,IF($C58=$BH$4,$BL$4,\"ERROR\"))))*((SUM(AW58+BA58+BE58)*12))","v":0},{"$f":"(IF($C58=$BH$2,$BL$2,IF($C58=$BH$3,$BL$3,IF($C58=$BH$4,$BL$4,\"ERROR\"))))*((SUM(AX58+BB58+BF58)*12))","v":0},{"$f":"(IF($C58=$BH$2,$BL$2,IF($C58=$BH$3,$BL$3,IF($C58=$BH$4,$BL$4,\"ERROR\"))))*((SUM(AY58+BC58+BG58)*12))","v":0},{"$f":"(IF($C58=$BH$2,$BL$2,IF($C58=$BH$3,$BL$3,IF($C58=$BH$4,$BL$4,\"ERROR\"))))*((SUM(AZ58+BD58+BH58)*12))","v":0}]
["Contingency Planning"]
["Contingency Planning"]
["FM28        ","Sub-hubco shall develop maintain and update each year, or more frequently as may be required by Law [and/or Guidance], the contingency plans for all Services to ensure compliance with the Authority assurance procedures including but not limited to:  fire and evacuation action plan that shall include the fire precaution procedures Sub-hubco shall operate; disaster action plan defining how Sub-hubco will manage each risk and identifying remedial action to be taken and liaison with the local emergency; loss of Utility supply; service specific risk assessments; water emergency plan;  Plans shall include details of all necessary staff training and awareness, and drills/evacuations and shall be developed in co-operation with the local authority fire prevention office, the Authority’s Fire Officer, emergency services; Utilities Providers and the Authority’s Representative.","Medium","N/A","N/A","Annual review undertaken. Updated information communicated.","Annually","3 Business Days.  To commence at the start of 2nd Business Day following the end of the Contract Year. Remedy:  Contingency plans are reviewed, updated to all stakeholders and staff and evidence provided to the Authority.",null,null,null,null,null,null,null,null,null,null,null,{"$f":"J61*O61","v":0},0,0,0,null,null,0,{"$f":"IF(C60=\"Minor\",Z61,)","v":0},0,{"$f":"IF($C60=\"Minor\",$AB61,)","v":0},{"$f":"IF($C60=\"Medium\",$AB61,)","v":0},{"$f":"IF($C60=\"Major\",$AB61,)","v":0},null,0,0,0,0,{"$f":"IF($C60=\"Minor\",IF($AK$13=\"False\",0,AG61),0)","v":0},{"$f":"IF($C60=\"Minor\",IF($AL$13=\"False\",0,AH61),0)","v":0},{"$f":"IF($C60=\"Minor\",IF($AM$13=\"False\",0,AI61),0)","v":0},{"$f":"IF($C60=\"Minor\",IF($AN$13=\"False\",0,AJ61),0)","v":0},{"$f":"IF($C60=\"Medium\",AG61,0)","v":0},0,0,0,{"$f":"IF($C60=\"Major\",AG61,0)","v":0},0,0,0,{"$f":"IF(AK61>$Y$13,((AK61-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK61)","v":0},{"$f":"IF(AL61>$Y$13,((AL61-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL61)","v":0},{"$f":"IF(AM61>$Y$13,((AM61-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM61)","v":0},{"$f":"IF(AN61>$Y$13,((AN61-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN61)","v":0},{"$f":"IF(AO61>$Y$13,((AO61-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO61)","v":0},{"$f":"IF(AP61>$Y$13,((AP61-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP61)","v":0},{"$f":"IF(AQ61>$Y$13,((AQ61-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ61)","v":0},{"$f":"IF(AR61>$Y$13,((AR61-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR61)","v":0},{"$f":"IF(AS61>$Y$13,((AS61-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS61)","v":0},{"$f":"IF(AT61>$Y$13,((AT61-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT61)","v":0},{"$f":"IF(AU61>$Y$13,((AU61-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU61)","v":0},{"$f":"IF(AV61>$Y$13,((AV61-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV61)","v":0},null,{"$f":"(IF($C61=$BH$2,$BL$2,IF($C61=$BH$3,$BL$3,IF($C61=$BH$4,$BL$4,\"ERROR\"))))*((SUM(AW61+BA61+BE61)*12))","v":0},0,0,0]
["FM29        ","Sub-hubco shall ensure that contingency plans are executed as planned with due expediency.","Major","Immediate","As set out in the relevant Contingency Plan","Review of Contingency Plan implementation.","Per request","N/A",null,null,null,null,null,null,null,null,null,null,null,0,0,0,0,null,null,0,{"$f":"IF(C61=\"Minor\",Z62,)","v":0},0,{"$f":"IF($C61=\"Minor\",$AB62,)","v":0},{"$f":"IF($C61=\"Medium\",$AB62,)","v":0},{"$f":"IF($C61=\"Major\",$AB62,)","v":0},null,0,0,0,0,{"$f":"IF($C61=\"Minor\",IF($AK$13=\"False\",0,AG62),0)","v":0},{"$f":"IF($C61=\"Minor\",IF($AL$13=\"False\",0,AH62),0)","v":0},{"$f":"IF($C61=\"Minor\",IF($AM$13=\"False\",0,AI62),0)","v":0},{"$f":"IF($C61=\"Minor\",IF($AN$13=\"False\",0,AJ62),0)","v":0},0,0,0,0,0,0,0,0,{"$f":"IF(AK62>$Y$13,((AK62-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK62)","v":0},{"$f":"IF(AL62>$Y$13,((AL62-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL62)","v":0},{"$f":"IF(AM62>$Y$13,((AM62-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM62)","v":0},{"$f":"IF(AN62>$Y$13,((AN62-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN62)","v":0},{"$f":"IF(AO62>$Y$13,((AO62-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO62)","v":0},{"$f":"IF(AP62>$Y$13,((AP62-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP62)","v":0},{"$f":"IF(AQ62>$Y$13,((AQ62-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ62)","v":0},{"$f":"IF(AR62>$Y$13,((AR62-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR62)","v":0},{"$f":"IF(AS62>$Y$13,((AS62-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS62)","v":0},{"$f":"IF(AT62>$Y$13,((AT62-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT62)","v":0},{"$f":"IF(AU62>$Y$13,((AU62-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU62)","v":0},{"$f":"IF(AV62>$Y$13,((AV62-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV62)","v":0},null,0,0,0,0]
["Fire Safety and Security Systems and Procedures"]
["FM30        ","Sub-hubco shall ensure that fire safety systems are compliant with Law, Good Industry Practice, the Service Quality Standards and the Fire Safety Policy at all times","Major","N/A","N/A","All fire safety system PPM meet the required standards.","Monthly","5 Business Days. To commence at the start of 2nd Business Day following the end of the Contract Month. Remedy: Carry out all required works to ensure fire safety systems meet the required standards.",null,null,null,null,null,null,null,null,null,null,null,{"$f":"J64*O64","v":0},0,0,0,null,null,0,{"$f":"IF(C63=\"Minor\",Z64,)","v":0},0,{"$f":"IF($C63=\"Minor\",$AB64,)","v":0},{"$f":"IF($C63=\"Medium\",$AB64,)","v":0},{"$f":"IF($C63=\"Major\",$AB64,)","v":0},null,0,0,0,0,{"$f":"IF($C63=\"Minor\",IF($AK$13=\"False\",0,AG64),0)","v":0},{"$f":"IF($C63=\"Minor\",IF($AL$13=\"False\",0,AH64),0)","v":0},{"$f":"IF($C63=\"Minor\",IF($AM$13=\"False\",0,AI64),0)","v":0},{"$f":"IF($C63=\"Minor\",IF($AN$13=\"False\",0,AJ64),0)","v":0},{"$f":"IF($C63=\"Medium\",AG64,0)","v":0},0,0,0,{"$f":"IF($C63=\"Major\",AG64,0)","v":0},0,0,0,{"$f":"IF(AK64>$Y$13,((AK64-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK64)","v":0},{"$f":"IF(AL64>$Y$13,((AL64-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL64)","v":0},{"$f":"IF(AM64>$Y$13,((AM64-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM64)","v":0},{"$f":"IF(AN64>$Y$13,((AN64-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN64)","v":0},{"$f":"IF(AO64>$Y$13,((AO64-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO64)","v":0},{"$f":"IF(AP64>$Y$13,((AP64-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP64)","v":0},{"$f":"IF(AQ64>$Y$13,((AQ64-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ64)","v":0},{"$f":"IF(AR64>$Y$13,((AR64-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR64)","v":0},{"$f":"IF(AS64>$Y$13,((AS64-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS64)","v":0},{"$f":"IF(AT64>$Y$13,((AT64-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT64)","v":0},{"$f":"IF(AU64>$Y$13,((AU64-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU64)","v":0},{"$f":"IF(AV64>$Y$13,((AV64-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV64)","v":0},null,{"$f":"(IF($C64=$BH$2,$BL$2,IF($C64=$BH$3,$BL$3,IF($C64=$BH$4,$BL$4,\"ERROR\"))))*((SUM(AW64+BA64+BE64)*12))","v":0},0,0,0]
["FM31        ","Sub-hubco shall assist the Authority in carrying out fire drills in accordance with the requirements of the Fire Safety Policy and agreed with the fire authority or as may be directed by the Authority nominated officer (fire) or other Authorised Person, in relation to the Facilities.","Medium","N/A","N/A","No failure to provide assistance.","Bi-annually","3 Business Days.  To commence from the expiry of the due date. Remedy: Complete outstanding fire drills and amend QA processes.",null,null,null,null,null,null,null,null,null,null,null,0,0,0,0,null,null,0,{"$f":"IF(C64=\"Minor\",Z65,)","v":0},0,{"$f":"IF($C64=\"Minor\",$AB65,)","v":0},{"$f":"IF($C64=\"Medium\",$AB65,)","v":0},{"$f":"IF($C64=\"Major\",$AB65,)","v":0},null,0,0,0,0,{"$f":"IF($C64=\"Minor\",IF($AK$13=\"False\",0,AG65),0)","v":0},{"$f":"IF($C64=\"Minor\",IF($AL$13=\"False\",0,AH65),0)","v":0},{"$f":"IF($C64=\"Minor\",IF($AM$13=\"False\",0,AI65),0)","v":0},{"$f":"IF($C64=\"Minor\",IF($AN$13=\"False\",0,AJ65),0)","v":0},0,0,0,0,0,0,0,0,{"$f":"IF(AK65>$Y$13,((AK65-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK65)","v":0},{"$f":"IF(AL65>$Y$13,((AL65-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL65)","v":0},{"$f":"IF(AM65>$Y$13,((AM65-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM65)","v":0},{"$f":"IF(AN65>$Y$13,((AN65-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN65)","v":0},{"$f":"IF(AO65>$Y$13,((AO65-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO65)","v":0},{"$f":"IF(AP65>$Y$13,((AP65-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP65)","v":0},{"$f":"IF(AQ65>$Y$13,((AQ65-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ65)","v":0},{"$f":"IF(AR65>$Y$13,((AR65-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR65)","v":0},{"$f":"IF(AS65>$Y$13,((AS65-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS65)","v":0},{"$f":"IF(AT65>$Y$13,((AT65-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT65)","v":0},{"$f":"IF(AU65>$Y$13,((AU65-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU65)","v":0},{"$f":"IF(AV65>$Y$13,((AV65-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV65)","v":0},null,0,0,0,0]
["Performance and Information Management"]
["Helpdesk"]
["FM32        ","Sub-hubco shall ensure that the Helpdesk is available 24 hours per day, 365(6) days per year.","Medium","N/A","N/A","No failure to provide Helpdesk in accordance with this Service Level Specification and/or the Method Statements.","Daily","1 Business Day.  To commence as soon as Sub-hubco is aware that the Helpdesk is down. Remedy: Restore the Helpdesk system and/or implement contingency arrangements and review the cause of the failure.",null,null,null,null,null,null,null,null,null,null,null,{"$f":"J68*O68","v":0},0,0,0,null,null,0,{"$f":"IF(C67=\"Minor\",Z68,)","v":0},0,{"$f":"IF($C67=\"Minor\",$AB68,)","v":0},{"$f":"IF($C67=\"Medium\",$AB68,)","v":0},{"$f":"IF($C67=\"Major\",$AB68,)","v":0},null,0,0,0,0,{"$f":"IF($C67=\"Minor\",IF($AK$13=\"False\",0,AG68),0)","v":0},{"$f":"IF($C67=\"Minor\",IF($AL$13=\"False\",0,AH68),0)","v":0},{"$f":"IF($C67=\"Minor\",IF($AM$13=\"False\",0,AI68),0)","v":0},{"$f":"IF($C67=\"Minor\",IF($AN$13=\"False\",0,AJ68),0)","v":0},{"$f":"IF($C67=\"Medium\",AG68,0)","v":0},{"$f":"IF($C67=\"Medium\",AH68,0)","v":0},{"$f":"IF($C67=\"Medium\",AI68,0)","v":0},{"$f":"IF($C67=\"Medium\",AJ68,0)","v":0},{"$f":"IF($C67=\"Major\",AG68,0)","v":0},{"$f":"IF($C67=\"Major\",AH68,0)","v":0},{"$f":"IF($C67=\"Major\",AI68,0)","v":0},{"$f":"IF($C67=\"Major\",AJ68,0)","v":0},{"$f":"IF(AK68>$Y$13,((AK68-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK68)","v":0},{"$f":"IF(AL68>$Y$13,((AL68-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL68)","v":0},{"$f":"IF(AM68>$Y$13,((AM68-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM68)","v":0},{"$f":"IF(AN68>$Y$13,((AN68-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN68)","v":0},{"$f":"IF(AO68>$Y$13,((AO68-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO68)","v":0},{"$f":"IF(AP68>$Y$13,((AP68-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP68)","v":0},{"$f":"IF(AQ68>$Y$13,((AQ68-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ68)","v":0},{"$f":"IF(AR68>$Y$13,((AR68-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR68)","v":0},{"$f":"IF(AS68>$Y$13,((AS68-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS68)","v":0},{"$f":"IF(AT68>$Y$13,((AT68-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT68)","v":0},{"$f":"IF(AU68>$Y$13,((AU68-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU68)","v":0},{"$f":"IF(AV68>$Y$13,((AV68-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV68)","v":0},null,{"$f":"(IF($C68=$BH$2,$BL$2,IF($C68=$BH$3,$BL$3,IF($C68=$BH$4,$BL$4,\"ERROR\"))))*((SUM(AW68+BA68+BE68)*12))","v":0},{"$f":"(IF($C68=$BH$2,$BL$2,IF($C68=$BH$3,$BL$3,IF($C68=$BH$4,$BL$4,\"ERROR\"))))*((SUM(AX68+BB68+BF68)*12))","v":0},{"$f":"(IF($C68=$BH$2,$BL$2,IF($C68=$BH$3,$BL$3,IF($C68=$BH$4,$BL$4,\"ERROR\"))))*((SUM(AY68+BC68+BG68)*12))","v":0},{"$f":"(IF($C68=$BH$2,$BL$2,IF($C68=$BH$3,$BL$3,IF($C68=$BH$4,$BL$4,\"ERROR\"))))*((SUM(AZ68+BD68+BH68)*12))","v":0}]
["FM33        ","Sub-hubco shall review Helpdesk procedures and instructions for users biannually and, where these are updated, submit revised procedures and instructions to the Authority’s Representative.","Medium","N/A","N/A","Review of records, procedures and instructions.","Bi-annually","3 Business Days.  To commence from the expiry of the due date. Remedy:  Reviewed Service procedures and instructions are provided to the Authority’s Representative.",null,null,null,null,null,null,null,null,null,null,null,0,0,0,0,null,null,0,0,0,0,0,0,null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,{"$f":"IF(AK69>$Y$13,((AK69-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK69)","v":0},{"$f":"IF(AL69>$Y$13,((AL69-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL69)","v":0},{"$f":"IF(AM69>$Y$13,((AM69-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM69)","v":0},{"$f":"IF(AN69>$Y$13,((AN69-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN69)","v":0},{"$f":"IF(AO69>$Y$13,((AO69-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO69)","v":0},{"$f":"IF(AP69>$Y$13,((AP69-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP69)","v":0},{"$f":"IF(AQ69>$Y$13,((AQ69-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ69)","v":0},{"$f":"IF(AR69>$Y$13,((AR69-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR69)","v":0},{"$f":"IF(AS69>$Y$13,((AS69-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS69)","v":0},{"$f":"IF(AT69>$Y$13,((AT69-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT69)","v":0},{"$f":"IF(AU69>$Y$13,((AU69-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU69)","v":0},{"$f":"IF(AV69>$Y$13,((AV69-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV69)","v":0},null,0,0,0,0]
["FM34        ","Sub-hubco shall ensure that Helpdesk Users and Authority Employees receive training with regards to the Helpdesk user instructions and are subsequently briefed on any retrospective changes.","Medium","N/A","N/A","Annual review of records.","Annually","3 Business Days.  To commence at the start of 2nd Business Day following the end of the Contract Year. Remedy: Carry out training and update training records.",null,null,null,null,null,null,null,null,null,null,null,0,0,0,0,null,null,0,0,0,0,0,0,null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,{"$f":"IF(AK70>$Y$13,((AK70-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK70)","v":0},{"$f":"IF(AL70>$Y$13,((AL70-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL70)","v":0},{"$f":"IF(AM70>$Y$13,((AM70-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM70)","v":0},{"$f":"IF(AN70>$Y$13,((AN70-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN70)","v":0},{"$f":"IF(AO70>$Y$13,((AO70-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO70)","v":0},{"$f":"IF(AP70>$Y$13,((AP70-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP70)","v":0},{"$f":"IF(AQ70>$Y$13,((AQ70-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ70)","v":0},{"$f":"IF(AR70>$Y$13,((AR70-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR70)","v":0},{"$f":"IF(AS70>$Y$13,((AS70-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS70)","v":0},{"$f":"IF(AT70>$Y$13,((AT70-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT70)","v":0},{"$f":"IF(AU70>$Y$13,((AU70-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU70)","v":0},{"$f":"IF(AV70>$Y$13,((AV70-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV70)","v":0},null,0,0,0,0]
["FM35        ","Sub-hubco shall agree a Service Report and Service Event categorisation and call logging protocol with the Authority’s Representative and review this protocol annually.","Medium","N/A","N/A","Annual review of protocol.","Annually","3 Business Days.  To commence at the start of 2nd Business Day following the end of the Contract Year. Remedy:  Agree Service Report and Service Event categorisation and call logging protocol with the Authority’s Representative. ",null,null,null,null,null,null,null,null,null,null,null,0,0,0,0,null,null,0,0,0,0,0,0,null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,{"$f":"IF(AK71>$Y$13,((AK71-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK71)","v":0},{"$f":"IF(AL71>$Y$13,((AL71-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL71)","v":0},{"$f":"IF(AM71>$Y$13,((AM71-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM71)","v":0},{"$f":"IF(AN71>$Y$13,((AN71-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN71)","v":0},{"$f":"IF(AO71>$Y$13,((AO71-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO71)","v":0},{"$f":"IF(AP71>$Y$13,((AP71-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP71)","v":0},{"$f":"IF(AQ71>$Y$13,((AQ71-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ71)","v":0},{"$f":"IF(AR71>$Y$13,((AR71-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR71)","v":0},{"$f":"IF(AS71>$Y$13,((AS71-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS71)","v":0},{"$f":"IF(AT71>$Y$13,((AT71-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT71)","v":0},{"$f":"IF(AU71>$Y$13,((AU71-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU71)","v":0},{"$f":"IF(AV71>$Y$13,((AV71-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV71)","v":0},null,0,0,0,0]
["FM36        ","·                 Sub-hubco shall log all Service Reports.  Sub-hubco shall record all relevant details, including but not limited to, the following information:  Requester’s/reporter’s name; Date and time of Service Report; Location of Service Event (if applicable); Nature of the Service Report; Categorisation (priority); Response Period and Remedial Period/Rectification Period assigned to the Service Report; Unique report/request reference; Service Provider and contact name to which the request/report was passed; Date and time that the request/report was passed to the relevant Service Provider; Action taken to rectify or remedy including regular progress updates; Actual times that response and rectification were achieved; and Details of progress updates to requester/reporter.","Major","N/A","N/A","Monthly audit of helpdesk records.","Monthly","3 Business Days.  To commence at the start of 2nd Business Day following the end of the Contract Month. Remedy: Records and reports are completed accurately and a process is undertaken to improve Staff training.",null,null,null,null,null,null,null,null,null,null,null,0,0,0,0,null,null,0,0,0,0,0,0,null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,{"$f":"IF(AK72>$Y$13,((AK72-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK72)","v":0},{"$f":"IF(AL72>$Y$13,((AL72-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL72)","v":0},{"$f":"IF(AM72>$Y$13,((AM72-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM72)","v":0},{"$f":"IF(AN72>$Y$13,((AN72-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN72)","v":0},{"$f":"IF(AO72>$Y$13,((AO72-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO72)","v":0},{"$f":"IF(AP72>$Y$13,((AP72-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP72)","v":0},{"$f":"IF(AQ72>$Y$13,((AQ72-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ72)","v":0},{"$f":"IF(AR72>$Y$13,((AR72-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR72)","v":0},{"$f":"IF(AS72>$Y$13,((AS72-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS72)","v":0},{"$f":"IF(AT72>$Y$13,((AT72-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT72)","v":0},{"$f":"IF(AU72>$Y$13,((AU72-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU72)","v":0},{"$f":"IF(AV72>$Y$13,((AV72-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV72)","v":0},null,0,0,0,0]
["FM37        ","Sub-hubco shall generate an activity request report for each Service Report reported.  The activity request report shall be communicated to the relevant Service Provider.  Such communication shall be documented.","Medium","N/A","N/A","Monthly audit of helpdesk records.","Monthly","3 Business Days.  To commence from the expiry of the due date. Remedy:  Amend quality assurance processes and raise Staff awareness.",null,null,null,null,null,null,null,null,null,null,null,0,0,0,0,null,null,0,0,0,0,0,0,null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,{"$f":"IF(AK73>$Y$13,((AK73-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK73)","v":0},{"$f":"IF(AL73>$Y$13,((AL73-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL73)","v":0},{"$f":"IF(AM73>$Y$13,((AM73-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM73)","v":0},{"$f":"IF(AN73>$Y$13,((AN73-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN73)","v":0},{"$f":"IF(AO73>$Y$13,((AO73-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO73)","v":0},{"$f":"IF(AP73>$Y$13,((AP73-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP73)","v":0},{"$f":"IF(AQ73>$Y$13,((AQ73-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ73)","v":0},{"$f":"IF(AR73>$Y$13,((AR73-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR73)","v":0},{"$f":"IF(AS73>$Y$13,((AS73-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS73)","v":0},{"$f":"IF(AT73>$Y$13,((AT73-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT73)","v":0},{"$f":"IF(AU73>$Y$13,((AU73-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU73)","v":0},{"$f":"IF(AV73>$Y$13,((AV73-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV73)","v":0},null,0,0,0,0]
["FM38        ","Sub-hubco shall inform the Helpdesk User as to the proposed course of action and Response Period and Remedial Period / Rectification Period allocated.  The Helpdesk shall co-ordinate the appropriate response to all requests.","Medium","N/A","N/A","Monthly audit of helpdesk records.","Monthly","1 Business Day.  To commence at the start of 2nd Business Day following the end of the Contract Month. Remedy:  Amend quality assurance processes and raise Staff awareness.",null,null,null,null,null,null,null,null,null,null,null,0,0,0,0,null,null,0,0,0,0,0,0,null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,{"$f":"IF(AK74>$Y$13,((AK74-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK74)","v":0},{"$f":"IF(AL74>$Y$13,((AL74-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL74)","v":0},{"$f":"IF(AM74>$Y$13,((AM74-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM74)","v":0},{"$f":"IF(AN74>$Y$13,((AN74-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN74)","v":0},{"$f":"IF(AO74>$Y$13,((AO74-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO74)","v":0},{"$f":"IF(AP74>$Y$13,((AP74-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP74)","v":0},{"$f":"IF(AQ74>$Y$13,((AQ74-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ74)","v":0},{"$f":"IF(AR74>$Y$13,((AR74-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR74)","v":0},{"$f":"IF(AS74>$Y$13,((AS74-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS74)","v":0},{"$f":"IF(AT74>$Y$13,((AT74-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT74)","v":0},{"$f":"IF(AU74>$Y$13,((AU74-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU74)","v":0},{"$f":"IF(AV74>$Y$13,((AV74-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV74)","v":0},null,0,0,0,0]
["FM39        ","Sub-hubco shall ensure that all Service Reports are signed as complete or otherwise by the [relevant staff representative]","Medium","N/A","N/A","Monthly audit of helpdesk records.  ","Monthly","5 Business Days.  To commence at the start of 2nd Business Day following the end of the Contract Month. Remedy: Review Service delivery procedures and raise Staff awareness.",null,null,null,null,null,null,null,null,null,null,null,0,0,0,0,null,null,0,0,0,0,0,0,null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,{"$f":"IF(AK75>$Y$13,((AK75-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK75)","v":0},{"$f":"IF(AL75>$Y$13,((AL75-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL75)","v":0},{"$f":"IF(AM75>$Y$13,((AM75-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM75)","v":0},{"$f":"IF(AN75>$Y$13,((AN75-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN75)","v":0},{"$f":"IF(AO75>$Y$13,((AO75-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO75)","v":0},{"$f":"IF(AP75>$Y$13,((AP75-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP75)","v":0},{"$f":"IF(AQ75>$Y$13,((AQ75-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ75)","v":0},{"$f":"IF(AR75>$Y$13,((AR75-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR75)","v":0},{"$f":"IF(AS75>$Y$13,((AS75-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS75)","v":0},{"$f":"IF(AT75>$Y$13,((AT75-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT75)","v":0},{"$f":"IF(AU75>$Y$13,((AU75-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU75)","v":0},{"$f":"IF(AV75>$Y$13,((AV75-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV75)","v":0},null,0,0,0,0]
["FM40        ","In the event of an Emergency, at whatever time, the Helpdesk shall assist in raising the alarm, reporting the incident to internal and external authorities, co-ordinating the response and logging the details.","Medium","N/A","N/A","Review of Emergency event.","Per occurrence","2 Business Day.  To commence on completion of review of Event. Remedy: Review of service and contingency arrangements.",null,null,null,null,null,null,null,null,null,null,null,0,0,0,0,null,null,0,0,0,0,0,0,null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,{"$f":"IF(AK76>$Y$13,((AK76-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK76)","v":0},{"$f":"IF(AL76>$Y$13,((AL76-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL76)","v":0},{"$f":"IF(AM76>$Y$13,((AM76-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM76)","v":0},{"$f":"IF(AN76>$Y$13,((AN76-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN76)","v":0},{"$f":"IF(AO76>$Y$13,((AO76-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO76)","v":0},{"$f":"IF(AP76>$Y$13,((AP76-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP76)","v":0},{"$f":"IF(AQ76>$Y$13,((AQ76-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ76)","v":0},{"$f":"IF(AR76>$Y$13,((AR76-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR76)","v":0},{"$f":"IF(AS76>$Y$13,((AS76-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS76)","v":0},{"$f":"IF(AT76>$Y$13,((AT76-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT76)","v":0},{"$f":"IF(AU76>$Y$13,((AU76-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU76)","v":0},{"$f":"IF(AV76>$Y$13,((AV76-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV76)","v":0},null,0,0,0,0]
["FM41        ","All telephone calls to the Helpdesk are answered by a human operator within 15 seconds.","Medium","N/A","N/A","Monthly inspection of call logging records.","Monthly","3 Business Days.  To commence at the start of 2nd Business Day following the end of the Contract Month. Remedy:  Review of Helpdesk to ensure sufficient resources are in place to meet the requirements.",null,null,null,null,null,null,null,null,null,null,null,0,0,0,0,null,null,0,0,0,0,0,0,null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,{"$f":"IF(AK77>$Y$13,((AK77-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK77)","v":0},{"$f":"IF(AL77>$Y$13,((AL77-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL77)","v":0},{"$f":"IF(AM77>$Y$13,((AM77-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM77)","v":0},{"$f":"IF(AN77>$Y$13,((AN77-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN77)","v":0},{"$f":"IF(AO77>$Y$13,((AO77-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO77)","v":0},{"$f":"IF(AP77>$Y$13,((AP77-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP77)","v":0},{"$f":"IF(AQ77>$Y$13,((AQ77-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ77)","v":0},{"$f":"IF(AR77>$Y$13,((AR77-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR77)","v":0},{"$f":"IF(AS77>$Y$13,((AS77-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS77)","v":0},{"$f":"IF(AT77>$Y$13,((AT77-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT77)","v":0},{"$f":"IF(AU77>$Y$13,((AU77-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU77)","v":0},{"$f":"IF(AV77>$Y$13,((AV77-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV77)","v":0},null,0,0,0,0]
["FM42        ","Sub-hubco shall keep the Helpdesk User informed should delays occur with executing the response or rectification of a Service Event.","Medium","N/A","N/A","Monthly inspection of helpdesk records.  ","Monthly","3 Business Days.  To commence at the start of 2nd Business Day following the end of the Contract Month. Remedy:  Review and agree any changes to systems and procedures with the Authority’s Representative.",null,null,null,null,null,null,null,null,null,null,null,{"$f":"J78*O78","v":0},0,0,0,null,null,0,0,0,0,0,0,null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,{"$f":"IF(AK78>$Y$13,((AK78-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK78)","v":0},{"$f":"IF(AL78>$Y$13,((AL78-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL78)","v":0},{"$f":"IF(AM78>$Y$13,((AM78-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM78)","v":0},{"$f":"IF(AN78>$Y$13,((AN78-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN78)","v":0},{"$f":"IF(AO78>$Y$13,((AO78-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO78)","v":0},{"$f":"IF(AP78>$Y$13,((AP78-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP78)","v":0},{"$f":"IF(AQ78>$Y$13,((AQ78-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ78)","v":0},{"$f":"IF(AR78>$Y$13,((AR78-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR78)","v":0},{"$f":"IF(AS78>$Y$13,((AS78-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS78)","v":0},{"$f":"IF(AT78>$Y$13,((AT78-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT78)","v":0},{"$f":"IF(AU78>$Y$13,((AU78-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU78)","v":0},{"$f":"IF(AV78>$Y$13,((AV78-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV78)","v":0},null,0,0,0,0]
["Performance Monitoring"]
["FM43        ","Sub-hubco shall monitor its performance against this Service Level Specification in accordance with the [Method Statements].","Major","N/A","N/A","Review of monitoring processes and helpdesk records.","Per occurrence","5 Business Days. To commence on identification of failure. Remedy: Amend quality assurance processes and raise Staff awareness.",null,null,null,null,null,null,null,null,null,null,null,{"$f":"J80*O80","v":0},0,0,0,null,null,0,{"$f":"IF(C80=\"Minor\",Z80,)","v":0},0,{"$f":"IF($C80=\"Minor\",$AB80,)","v":0},{"$f":"IF($C80=\"Medium\",$AB80,)","v":0},{"$f":"IF($C80=\"Major\",$AB80,)","v":0},null,0,0,0,0,{"$f":"IF($C80=\"Minor\",IF($AK$13=\"False\",0,AG80),0)","v":0},{"$f":"IF($C80=\"Minor\",IF($AL$13=\"False\",0,AH80),0)","v":0},{"$f":"IF($C80=\"Minor\",IF($AM$13=\"False\",0,AI80),0)","v":0},{"$f":"IF($C80=\"Minor\",IF($AN$13=\"False\",0,AJ80),0)","v":0},{"$f":"IF($C80=\"Medium\",AG80,0)","v":0},0,0,0,{"$f":"IF($C80=\"Major\",AG80,0)","v":0},0,0,0,{"$f":"IF(AK80>$Y$13,((AK80-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK80)","v":0},{"$f":"IF(AL80>$Y$13,((AL80-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL80)","v":0},{"$f":"IF(AM80>$Y$13,((AM80-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM80)","v":0},{"$f":"IF(AN80>$Y$13,((AN80-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN80)","v":0},{"$f":"IF(AO80>$Y$13,((AO80-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO80)","v":0},{"$f":"IF(AP80>$Y$13,((AP80-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP80)","v":0},{"$f":"IF(AQ80>$Y$13,((AQ80-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ80)","v":0},{"$f":"IF(AR80>$Y$13,((AR80-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR80)","v":0},{"$f":"IF(AS80>$Y$13,((AS80-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS80)","v":0},{"$f":"IF(AT80>$Y$13,((AT80-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT80)","v":0},{"$f":"IF(AU80>$Y$13,((AU80-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU80)","v":0},{"$f":"IF(AV80>$Y$13,((AV80-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV80)","v":0},null,{"$f":"(IF($C80=$BH$2,$BL$2,IF($C80=$BH$3,$BL$3,IF($C80=$BH$4,$BL$4,\"ERROR\"))))*((SUM(AW80+BA80+BE80)*12))","v":0},0,0,0]
["FM44        ","Sub-hubco shall undertake, on a quarterly basis, customer satisfaction surveys of the Services in a format agreed with the Authority’s Representative.  Surveys should be issued to a minimum 90% of Authority staff using the Facilities.","Medium","N/A","N/A","Review of customer satisfaction survey issue records.","Quarterly","1 Business Day.  To commence from the expiry of the due date. Remedy:  Issue survey.",null,null,null,null,null,null,null,null,null,null,null,0,0,0,0,null,null,0,{"$f":"IF(C81=\"Minor\",Z81,)","v":0},0,{"$f":"IF($C81=\"Minor\",$AB81,)","v":0},{"$f":"IF($C81=\"Medium\",$AB81,)","v":0},{"$f":"IF($C81=\"Major\",$AB81,)","v":0},null,0,0,0,0,{"$f":"IF($C81=\"Minor\",IF($AK$13=\"False\",0,AG81),0)","v":0},{"$f":"IF($C81=\"Minor\",IF($AL$13=\"False\",0,AH81),0)","v":0},{"$f":"IF($C81=\"Minor\",IF($AM$13=\"False\",0,AI81),0)","v":0},{"$f":"IF($C81=\"Minor\",IF($AN$13=\"False\",0,AJ81),0)","v":0},0,0,0,0,0,0,0,0,{"$f":"IF(AK81>$Y$13,((AK81-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK81)","v":0},{"$f":"IF(AL81>$Y$13,((AL81-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL81)","v":0},{"$f":"IF(AM81>$Y$13,((AM81-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM81)","v":0},{"$f":"IF(AN81>$Y$13,((AN81-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN81)","v":0},{"$f":"IF(AO81>$Y$13,((AO81-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO81)","v":0},{"$f":"IF(AP81>$Y$13,((AP81-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP81)","v":0},{"$f":"IF(AQ81>$Y$13,((AQ81-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ81)","v":0},{"$f":"IF(AR81>$Y$13,((AR81-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR81)","v":0},{"$f":"IF(AS81>$Y$13,((AS81-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS81)","v":0},{"$f":"IF(AT81>$Y$13,((AT81-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT81)","v":0},{"$f":"IF(AU81>$Y$13,((AU81-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU81)","v":0},{"$f":"IF(AV81>$Y$13,((AV81-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV81)","v":0},null,0,0,0,0]
["FM45        ","Sub-hubco shall ensure that customer satisfaction is maintained at 90% or higher.  Where customer satisfaction is found to be below 90 %, Sub-hubco shall carry out a review of the necessary Services and produce an action plan to address any issues.","Medium","N/A","N/A","Review of customer satisfaction survey results.","Quarterly","3 Business Days.  To commence from the expiry of the due date. Remedy:  Investigate reason for poor customer satisfaction, Submit action plan to Authority’s Representative and implement.",null,null,null,null,null,null,null,null,null,null,null,0,0,0,0,null,null,0,{"$f":"IF(C82=\"Minor\",Z82,)","v":0},0,{"$f":"IF($C82=\"Minor\",$AB82,)","v":0},{"$f":"IF($C82=\"Medium\",$AB82,)","v":0},{"$f":"IF($C82=\"Major\",$AB82,)","v":0},null,0,0,0,0,{"$f":"IF($C82=\"Minor\",IF($AK$13=\"False\",0,AG82),0)","v":0},{"$f":"IF($C82=\"Minor\",IF($AL$13=\"False\",0,AH82),0)","v":0},{"$f":"IF($C82=\"Minor\",IF($AM$13=\"False\",0,AI82),0)","v":0},{"$f":"IF($C82=\"Minor\",IF($AN$13=\"False\",0,AJ82),0)","v":0},0,0,0,0,0,0,0,0,{"$f":"IF(AK82>$Y$13,((AK82-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK82)","v":0},{"$f":"IF(AL82>$Y$13,((AL82-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL82)","v":0},{"$f":"IF(AM82>$Y$13,((AM82-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM82)","v":0},{"$f":"IF(AN82>$Y$13,((AN82-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN82)","v":0},{"$f":"IF(AO82>$Y$13,((AO82-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO82)","v":0},{"$f":"IF(AP82>$Y$13,((AP82-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP82)","v":0},{"$f":"IF(AQ82>$Y$13,((AQ82-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ82)","v":0},{"$f":"IF(AR82>$Y$13,((AR82-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR82)","v":0},{"$f":"IF(AS82>$Y$13,((AS82-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS82)","v":0},{"$f":"IF(AT82>$Y$13,((AT82-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT82)","v":0},{"$f":"IF(AU82>$Y$13,((AU82-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU82)","v":0},{"$f":"IF(AV82>$Y$13,((AV82-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV82)","v":0},null,0,0,0,0]
["Operating Efficiently"]
["FM46        ","Sub-hubco shall maintain the Facilities and perform its operations so as to minimise Utilities consumption whilst achieving the optimum environmental conditions required by the Authority.","Medium","N/A","N/A","Inspection of PPM inspection sheets and Utilities records.","Monthly","3 Business Days. To commence at the start of 2nd Business Day following the end of the Contract Month. Remedy: Review and adjust operation of Plant to reduce identified inefficiencies and provide Staff training as necessary. Provide required records to the Authority.",null,null,null,null,null,null,null,null,null,null,null,{"$f":"J84*O84","v":0},0,0,0,null,null,{"$f":"T84/12","v":0},{"$f":"IF(C84=\"Minor\",Z84,)","v":0},{"$f":"U84/12","v":0},{"$f":"IF($C84=\"Minor\",$AB84,)","v":0},{"$f":"IF($C84=\"Medium\",$AB84,)","v":0},{"$f":"IF($C84=\"Major\",$AB84,)","v":0},null,{"$f":"T84/12","v":0},{"$f":"U84/12","v":0},{"$f":"V84/12","v":0},{"$f":"W84/12","v":0},{"$f":"IF($C84=\"Minor\",IF($AK$13=\"False\",0,AG84),0)","v":0},{"$f":"IF($C84=\"Minor\",IF($AL$13=\"False\",0,AH84),0)","v":0},{"$f":"IF($C84=\"Minor\",IF($AM$13=\"False\",0,AI84),0)","v":0},{"$f":"IF($C84=\"Minor\",IF($AN$13=\"False\",0,AJ84),0)","v":0},{"$f":"IF($C84=\"Medium\",AG84,0)","v":0},0,0,0,{"$f":"IF($C84=\"Major\",AG84,0)","v":0},0,0,0,{"$f":"IF(AK84>$Y$13,((AK84-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK84)","v":0},{"$f":"IF(AL84>$Y$13,((AL84-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL84)","v":0},{"$f":"IF(AM84>$Y$13,((AM84-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM84)","v":0},{"$f":"IF(AN84>$Y$13,((AN84-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN84)","v":0},{"$f":"IF(AO84>$Y$13,((AO84-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO84)","v":0},{"$f":"IF(AP84>$Y$13,((AP84-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP84)","v":0},{"$f":"IF(AQ84>$Y$13,((AQ84-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ84)","v":0},{"$f":"IF(AR84>$Y$13,((AR84-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR84)","v":0},{"$f":"IF(AS84>$Y$13,((AS84-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS84)","v":0},{"$f":"IF(AT84>$Y$13,((AT84-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT84)","v":0},{"$f":"IF(AU84>$Y$13,((AU84-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU84)","v":0},{"$f":"IF(AV84>$Y$13,((AV84-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV84)","v":0},null,{"$f":"(IF($C84=$BH$2,$BL$2,IF($C84=$BH$3,$BL$3,IF($C84=$BH$4,$BL$4,\"ERROR\"))))*((SUM(AW84+BA84+BE84)*12))","v":0},0,0,0]
["FM47        ","Sub-hubco shall manage and operate an effective Building Management System (as defined in Part 6 of the Schedule, (Board Construction Requirements).","Major","N/A","N/A","Inspection of records.","Daily","2 Hours.  To commence on identification of failure. Remedy:  re-establish Building Management System.",null,null,null,null,null,null,null,null,null,null,null,0,0,0,0,null,null,0,{"$f":"IF(C85=\"Minor\",Z85,)","v":0},0,{"$f":"IF($C85=\"Minor\",$AB85,)","v":0},{"$f":"IF($C85=\"Medium\",$AB85,)","v":0},{"$f":"IF($C85=\"Major\",$AB85,)","v":0},null,0,0,0,0,{"$f":"IF($C85=\"Minor\",IF($AK$13=\"False\",0,AG85),0)","v":0},{"$f":"IF($C85=\"Minor\",IF($AL$13=\"False\",0,AH85),0)","v":0},{"$f":"IF($C85=\"Minor\",IF($AM$13=\"False\",0,AI85),0)","v":0},{"$f":"IF($C85=\"Minor\",IF($AN$13=\"False\",0,AJ85),0)","v":0},0,0,0,0,0,0,0,0,{"$f":"IF(AK85>$Y$13,((AK85-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK85)","v":0},{"$f":"IF(AL85>$Y$13,((AL85-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL85)","v":0},{"$f":"IF(AM85>$Y$13,((AM85-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM85)","v":0},{"$f":"IF(AN85>$Y$13,((AN85-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN85)","v":0},{"$f":"IF(AO85>$Y$13,((AO85-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO85)","v":0},{"$f":"IF(AP85>$Y$13,((AP85-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP85)","v":0},{"$f":"IF(AQ85>$Y$13,((AQ85-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ85)","v":0},{"$f":"IF(AR85>$Y$13,((AR85-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR85)","v":0},{"$f":"IF(AS85>$Y$13,((AS85-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS85)","v":0},{"$f":"IF(AT85>$Y$13,((AT85-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT85)","v":0},{"$f":"IF(AU85>$Y$13,((AU85-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU85)","v":0},{"$f":"IF(AV85>$Y$13,((AV85-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV85)","v":0},null,0,0,0,0]
["FM48        ","Sub-hubco shall act in accordance with and support the Authority’s energy strategy and environmental policies in the delivery of this service.","Minor","N/A","N/A","Review of Sub-hubco policies and procedures","Monthly","5 Business Days.  To commence at the start of 2nd Business Day following the end of the Contract Month. Remedy:  Review and amend processes and raise Staff awareness of Authority Policies.",null,null,null,null,null,null,null,null,null,null,null,0,0,0,0,null,null,{"$f":"T86/12","v":0},{"$f":"IF(C86=\"Minor\",Z86,)","v":0},{"$f":"U86/12","v":0},{"$f":"IF($C86=\"Minor\",$AB86,)","v":0},{"$f":"IF($C86=\"Medium\",$AB86,)","v":0},{"$f":"IF($C86=\"Major\",$AB86,)","v":0},null,{"$f":"T86/12","v":0},{"$f":"U86/12","v":0},{"$f":"V86/12","v":0},{"$f":"W86/12","v":0},{"$f":"IF($C86=\"Minor\",IF($AK$13=\"False\",0,AG86),0)","v":0},{"$f":"IF($C86=\"Minor\",IF($AL$13=\"False\",0,AH86),0)","v":0},{"$f":"IF($C86=\"Minor\",IF($AM$13=\"False\",0,AI86),0)","v":0},{"$f":"IF($C86=\"Minor\",IF($AN$13=\"False\",0,AJ86),0)","v":0},0,0,0,0,0,0,0,0,{"$f":"IF(AK86>$Y$13,((AK86-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK86)","v":0},{"$f":"IF(AL86>$Y$13,((AL86-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL86)","v":0},{"$f":"IF(AM86>$Y$13,((AM86-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM86)","v":0},{"$f":"IF(AN86>$Y$13,((AN86-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN86)","v":0},{"$f":"IF(AO86>$Y$13,((AO86-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO86)","v":0},{"$f":"IF(AP86>$Y$13,((AP86-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP86)","v":0},{"$f":"IF(AQ86>$Y$13,((AQ86-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ86)","v":0},{"$f":"IF(AR86>$Y$13,((AR86-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR86)","v":0},{"$f":"IF(AS86>$Y$13,((AS86-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS86)","v":0},{"$f":"IF(AT86>$Y$13,((AT86-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT86)","v":0},{"$f":"IF(AU86>$Y$13,((AU86-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU86)","v":0},{"$f":"IF(AV86>$Y$13,((AV86-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV86)","v":0},null,0,0,0,0]
["Monitoring and Records"]
["FM49        ","Sub-hubco shall ensure all test certificates and appropriate documentation and records relating to the Facilities are maintained accurately, updated regularly and available for inspection by the Authority or any other relevant party.","Medium","N/A","N/A","Schedule of valid certificates are available when required.","Monthly","3 Business Days.  To commence at the start of 2nd Business Day following the end of the Contract Month. Remedy:  Provide schedule of valid certificates, appropriate documentation and records to Authority or any other relevant party.",null,null,null,null,null,null,null,null,null,null,null,{"$f":"J88*O88","v":0},0,0,0,null,null,0,{"$f":"IF(C88=\"Minor\",Z88,)","v":0},0,{"$f":"IF($C88=\"Minor\",$AB88,)","v":0},{"$f":"IF($C88=\"Medium\",$AB88,)","v":0},{"$f":"IF($C88=\"Major\",$AB88,)","v":0},null,0,0,0,0,{"$f":"IF($C88=\"Minor\",IF($AK$13=\"False\",0,AG88),0)","v":0},{"$f":"IF($C88=\"Minor\",IF($AL$13=\"False\",0,AH88),0)","v":0},{"$f":"IF($C88=\"Minor\",IF($AM$13=\"False\",0,AI88),0)","v":0},{"$f":"IF($C88=\"Minor\",IF($AN$13=\"False\",0,AJ88),0)","v":0},{"$f":"IF($C88=\"Medium\",AG88,0)","v":0},0,0,0,{"$f":"IF($C88=\"Major\",AG88,0)","v":0},0,0,0,{"$f":"IF(AK88>$Y$13,((AK88-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK88)","v":0},{"$f":"IF(AL88>$Y$13,((AL88-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL88)","v":0},{"$f":"IF(AM88>$Y$13,((AM88-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM88)","v":0},{"$f":"IF(AN88>$Y$13,((AN88-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN88)","v":0},{"$f":"IF(AO88>$Y$13,((AO88-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO88)","v":0},{"$f":"IF(AP88>$Y$13,((AP88-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP88)","v":0},{"$f":"IF(AQ88>$Y$13,((AQ88-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ88)","v":0},{"$f":"IF(AR88>$Y$13,((AR88-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR88)","v":0},{"$f":"IF(AS88>$Y$13,((AS88-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS88)","v":0},{"$f":"IF(AT88>$Y$13,((AT88-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT88)","v":0},{"$f":"IF(AU88>$Y$13,((AU88-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU88)","v":0},{"$f":"IF(AV88>$Y$13,((AV88-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV88)","v":0},null,{"$f":"(IF($C88=$BH$2,$BL$2,IF($C88=$BH$3,$BL$3,IF($C88=$BH$4,$BL$4,\"ERROR\"))))*((SUM(AW88+BA88+BE88)*12))","v":0},0,0,0]
["FM50        ","On receipt of Utilities bills [from the Authority[2]], Sub-hubco shall verify the consumption data against meter readings and confirm their accuracy to the Authority’s Representative within [2 Business Days]","Medium","N/A","N/A","Confirmation provided to the Authority’s Representative by the due date.","Monthly","1 Business Day.  To commence from the expiry of the due date.  Remedy: Verify consumption data against meter readings and confirm.",null,null,null,null,null,null,null,null,null,null,null,0,0,0,0,null,null,0,{"$f":"IF(C89=\"Minor\",Z89,)","v":0},0,{"$f":"IF($C89=\"Minor\",$AB89,)","v":0},{"$f":"IF($C89=\"Medium\",$AB89,)","v":0},{"$f":"IF($C89=\"Major\",$AB89,)","v":0},null,0,0,0,0,{"$f":"IF($C89=\"Minor\",IF($AK$13=\"False\",0,AG89),0)","v":0},{"$f":"IF($C89=\"Minor\",IF($AL$13=\"False\",0,AH89),0)","v":0},{"$f":"IF($C89=\"Minor\",IF($AM$13=\"False\",0,AI89),0)","v":0},{"$f":"IF($C89=\"Minor\",IF($AN$13=\"False\",0,AJ89),0)","v":0},0,0,0,0,0,0,0,0,{"$f":"IF(AK89>$Y$13,((AK89-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK89)","v":0},{"$f":"IF(AL89>$Y$13,((AL89-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL89)","v":0},{"$f":"IF(AM89>$Y$13,((AM89-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM89)","v":0},{"$f":"IF(AN89>$Y$13,((AN89-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN89)","v":0},{"$f":"IF(AO89>$Y$13,((AO89-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO89)","v":0},{"$f":"IF(AP89>$Y$13,((AP89-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP89)","v":0},{"$f":"IF(AQ89>$Y$13,((AQ89-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ89)","v":0},{"$f":"IF(AR89>$Y$13,((AR89-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR89)","v":0},{"$f":"IF(AS89>$Y$13,((AS89-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS89)","v":0},{"$f":"IF(AT89>$Y$13,((AT89-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT89)","v":0},{"$f":"IF(AU89>$Y$13,((AU89-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU89)","v":0},{"$f":"IF(AV89>$Y$13,((AV89-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV89)","v":0},null,0,0,0,0]
["FM51        ","Sub-hubco shall develop and maintain a 3 month rolling utility profile audit using half hourly utility consumption readings, to be provided on a monthly basis from the end of the third Contract Month. The report should identify any potential interference factors, potential areas of waste and potential solutions.","Medium","N/A","N/A","Utility profile audit is provided to the Authority’s Representative by the due date","Monthly","3 Business Days.  To commence from the expiry of the due date. Remedy:  Provide report.",null,null,null,null,null,null,null,null,null,null,null,0,0,0,0,null,null,0,{"$f":"IF(C90=\"Minor\",Z90,)","v":0},0,{"$f":"IF($C90=\"Minor\",$AB90,)","v":0},{"$f":"IF($C90=\"Medium\",$AB90,)","v":0},{"$f":"IF($C90=\"Major\",$AB90,)","v":0},null,0,0,0,0,{"$f":"IF($C90=\"Minor\",IF($AK$13=\"False\",0,AG90),0)","v":0},{"$f":"IF($C90=\"Minor\",IF($AL$13=\"False\",0,AH90),0)","v":0},{"$f":"IF($C90=\"Minor\",IF($AM$13=\"False\",0,AI90),0)","v":0},{"$f":"IF($C90=\"Minor\",IF($AN$13=\"False\",0,AJ90),0)","v":0},0,0,0,0,0,0,0,0,{"$f":"IF(AK90>$Y$13,((AK90-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK90)","v":0},{"$f":"IF(AL90>$Y$13,((AL90-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL90)","v":0},{"$f":"IF(AM90>$Y$13,((AM90-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM90)","v":0},{"$f":"IF(AN90>$Y$13,((AN90-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN90)","v":0},{"$f":"IF(AO90>$Y$13,((AO90-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO90)","v":0},{"$f":"IF(AP90>$Y$13,((AP90-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP90)","v":0},{"$f":"IF(AQ90>$Y$13,((AQ90-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ90)","v":0},{"$f":"IF(AR90>$Y$13,((AR90-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR90)","v":0},{"$f":"IF(AS90>$Y$13,((AS90-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS90)","v":0},{"$f":"IF(AT90>$Y$13,((AT90-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT90)","v":0},{"$f":"IF(AU90>$Y$13,((AU90-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU90)","v":0},{"$f":"IF(AV90>$Y$13,((AV90-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV90)","v":0},null,0,0,0,0]
["Regular Reporting and Information Requests"]
["FM52        ","Sub-hubco shall provide a monthly report, covering as a minimum the elements in Appendix A to the Authority’s Representative, within 10 Business Days of the end of each Contract Month, in the agreed format and quality.","Minor","N/A","N/A","Report submitted to the Authority in the agreed quality and format by the due date","Monthly","1 Business Day.  To commence from the expiry of the due date.  Remedy: Completed report is issued to the Authority in the agreed format and quality.",null,null,null,null,null,null,null,null,null,null,null,{"$f":"J92*O92","v":0},0,0,0,null,null,0,{"$f":"IF(C92=\"Minor\",Z92,)","v":0},0,{"$f":"IF($C92=\"Minor\",$AB92,)","v":0},{"$f":"IF($C92=\"Medium\",$AB92,)","v":0},{"$f":"IF($C92=\"Major\",$AB92,)","v":0},null,0,0,0,0,{"$f":"IF($C92=\"Minor\",IF($AK$13=\"False\",0,AG92),0)","v":0},{"$f":"IF($C92=\"Minor\",IF($AL$13=\"False\",0,AH92),0)","v":0},{"$f":"IF($C92=\"Minor\",IF($AM$13=\"False\",0,AI92),0)","v":0},{"$f":"IF($C92=\"Minor\",IF($AN$13=\"False\",0,AJ92),0)","v":0},{"$f":"IF($C92=\"Medium\",AG92,0)","v":0},0,0,0,{"$f":"IF($C92=\"Major\",AG92,0)","v":0},0,0,0,{"$f":"IF(AK92>$Y$13,((AK92-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK92)","v":0},{"$f":"IF(AL92>$Y$13,((AL92-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL92)","v":0},{"$f":"IF(AM92>$Y$13,((AM92-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM92)","v":0},{"$f":"IF(AN92>$Y$13,((AN92-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN92)","v":0},{"$f":"IF(AO92>$Y$13,((AO92-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO92)","v":0},{"$f":"IF(AP92>$Y$13,((AP92-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP92)","v":0},{"$f":"IF(AQ92>$Y$13,((AQ92-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ92)","v":0},{"$f":"IF(AR92>$Y$13,((AR92-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR92)","v":0},{"$f":"IF(AS92>$Y$13,((AS92-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS92)","v":0},{"$f":"IF(AT92>$Y$13,((AT92-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT92)","v":0},{"$f":"IF(AU92>$Y$13,((AU92-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU92)","v":0},{"$f":"IF(AV92>$Y$13,((AV92-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV92)","v":0},null,{"$f":"(IF($C92=$BH$2,$BL$2,IF($C92=$BH$3,$BL$3,IF($C92=$BH$4,$BL$4,\"ERROR\"))))*((SUM(AW92+BA92+BE92)*12))","v":0},0,0,0]
["FM53        ","Sub-hubco shall provide an annual report, covering as a minimum the elements in Appendix A is served to the Authority’s Representative within 10 Business Days of the end of the Contract Year in the agreed format and quality.","Minor","N/A","N/A","Report submitted to the Authority in the agreed quality and format by the due date","Annually","1 Business Day.  To commence from the expiry of the due date.  Remedy: Completed report is issued to the Authority in the agreed format and quality.",null,null,null,null,null,null,null,null,null,null,null,0,0,0,0,null,null,0,{"$f":"IF(C93=\"Minor\",Z93,)","v":0},0,{"$f":"IF($C93=\"Minor\",$AB93,)","v":0},{"$f":"IF($C93=\"Medium\",$AB93,)","v":0},{"$f":"IF($C93=\"Major\",$AB93,)","v":0},null,0,0,0,0,{"$f":"IF($C93=\"Minor\",IF($AK$13=\"False\",0,AG93),0)","v":0},{"$f":"IF($C93=\"Minor\",IF($AL$13=\"False\",0,AH93),0)","v":0},{"$f":"IF($C93=\"Minor\",IF($AM$13=\"False\",0,AI93),0)","v":0},{"$f":"IF($C93=\"Minor\",IF($AN$13=\"False\",0,AJ93),0)","v":0},0,0,0,0,0,0,0,0,{"$f":"IF(AK93>$Y$13,((AK93-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK93)","v":0},{"$f":"IF(AL93>$Y$13,((AL93-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL93)","v":0},{"$f":"IF(AM93>$Y$13,((AM93-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM93)","v":0},{"$f":"IF(AN93>$Y$13,((AN93-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN93)","v":0},{"$f":"IF(AO93>$Y$13,((AO93-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO93)","v":0},{"$f":"IF(AP93>$Y$13,((AP93-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP93)","v":0},{"$f":"IF(AQ93>$Y$13,((AQ93-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ93)","v":0},{"$f":"IF(AR93>$Y$13,((AR93-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR93)","v":0},{"$f":"IF(AS93>$Y$13,((AS93-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS93)","v":0},{"$f":"IF(AT93>$Y$13,((AT93-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT93)","v":0},{"$f":"IF(AU93>$Y$13,((AU93-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU93)","v":0},{"$f":"IF(AV93>$Y$13,((AV93-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV93)","v":0},null,0,0,0,0]
["FM54        ","Sub-hubco shall ensure all information and records to be maintained in accordance with this Agreement are up to date, accurate, in the agreed format and available for inspection by the Authority or any other relevant party upon request.","Medium","N/A","N/A","Records available when required.","Per request","1 Business Day.  To commence from the expiry of the due date. Remedy:  Updated information is available to the Authority or any other relevant party.",null,null,null,null,null,null,null,null,null,null,null,0,0,0,0,null,null,0,{"$f":"IF(C94=\"Minor\",Z94,)","v":0},0,{"$f":"IF($C94=\"Minor\",$AB94,)","v":0},{"$f":"IF($C94=\"Medium\",$AB94,)","v":0},{"$f":"IF($C94=\"Major\",$AB94,)","v":0},null,0,0,0,0,{"$f":"IF($C94=\"Minor\",IF($AK$13=\"False\",0,AG94),0)","v":0},{"$f":"IF($C94=\"Minor\",IF($AL$13=\"False\",0,AH94),0)","v":0},{"$f":"IF($C94=\"Minor\",IF($AM$13=\"False\",0,AI94),0)","v":0},{"$f":"IF($C94=\"Minor\",IF($AN$13=\"False\",0,AJ94),0)","v":0},0,0,0,0,0,0,0,0,{"$f":"IF(AK94>$Y$13,((AK94-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK94)","v":0},{"$f":"IF(AL94>$Y$13,((AL94-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL94)","v":0},{"$f":"IF(AM94>$Y$13,((AM94-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM94)","v":0},{"$f":"IF(AN94>$Y$13,((AN94-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN94)","v":0},{"$f":"IF(AO94>$Y$13,((AO94-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO94)","v":0},{"$f":"IF(AP94>$Y$13,((AP94-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP94)","v":0},{"$f":"IF(AQ94>$Y$13,((AQ94-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ94)","v":0},{"$f":"IF(AR94>$Y$13,((AR94-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR94)","v":0},{"$f":"IF(AS94>$Y$13,((AS94-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS94)","v":0},{"$f":"IF(AT94>$Y$13,((AT94-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT94)","v":0},{"$f":"IF(AU94>$Y$13,((AU94-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU94)","v":0},{"$f":"IF(AV94>$Y$13,((AV94-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV94)","v":0},null,0,0,0,0]
["FM55        ","Sub-hubco shall respond to ad-hoc requests [on 1 Business Day’s notice] to prepare and supply all information reasonably required by any party, to whom the Authority are obliged to present information at any time in relation to the Services. For the avoidance of doubt this shall include CRC returns.","Minor","N/A","N/A","Information available by agreed date.","Per request","1 Business Day.  To commence from the expiry of the due date. Remedy:  Provide requested information to the Authority in the agreed format and quality.",null,null,null,null,null,null,null,null,null,null,null,0,0,0,0,null,null,0,{"$f":"IF(C95=\"Minor\",Z95,)","v":0},0,{"$f":"IF($C95=\"Minor\",$AB95,)","v":0},{"$f":"IF($C95=\"Medium\",$AB95,)","v":0},{"$f":"IF($C95=\"Major\",$AB95,)","v":0},null,0,0,0,0,{"$f":"IF($C95=\"Minor\",IF($AK$13=\"False\",0,AG95),0)","v":0},{"$f":"IF($C95=\"Minor\",IF($AL$13=\"False\",0,AH95),0)","v":0},{"$f":"IF($C95=\"Minor\",IF($AM$13=\"False\",0,AI95),0)","v":0},{"$f":"IF($C95=\"Minor\",IF($AN$13=\"False\",0,AJ95),0)","v":0},0,0,0,0,0,0,0,0,{"$f":"IF(AK95>$Y$13,((AK95-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK95)","v":0},{"$f":"IF(AL95>$Y$13,((AL95-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL95)","v":0},{"$f":"IF(AM95>$Y$13,((AM95-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM95)","v":0},{"$f":"IF(AN95>$Y$13,((AN95-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN95)","v":0},{"$f":"IF(AO95>$Y$13,((AO95-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO95)","v":0},{"$f":"IF(AP95>$Y$13,((AP95-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP95)","v":0},{"$f":"IF(AQ95>$Y$13,((AQ95-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ95)","v":0},{"$f":"IF(AR95>$Y$13,((AR95-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR95)","v":0},{"$f":"IF(AS95>$Y$13,((AS95-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS95)","v":0},{"$f":"IF(AT95>$Y$13,((AT95-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT95)","v":0},{"$f":"IF(AU95>$Y$13,((AU95-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU95)","v":0},{"$f":"IF(AV95>$Y$13,((AV95-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV95)","v":0},null,0,0,0,0]
["Programmed Maintenance and Lifecycle"]
["FM56        ","Sub-hubco shall update the 5-year Maintenance / lifecycle / improvement plan on an annual basis and provide this to the Authority’s Representative  for review not less than [ ] prior to the commencement of each Contract Year in accordance with Clause 23.11[3]. The 5-year Maintenance Plan shall be sufficiently detailed so as to enable the Authority to plan to minimise disruption to Community Services and shall provide at least the level of detail of the example incorporated in the Method Statements. ","Medium","N/A","N/A","Completed plan reviewed with the Authority by the due date","Annually","3 Business Days.  To commence from the expiry of the due date. Remedy: Completed plan to the agreed format and quality reviewed with the Authority ",null,null,null,null,null,null,null,null,null,null,null,{"$f":"J97*O97","v":0},0,0,0,null,null,0,{"$f":"IF(C97=\"Minor\",Z97,)","v":0},0,{"$f":"IF($C97=\"Minor\",$AB97,)","v":0},{"$f":"IF($C97=\"Medium\",$AB97,)","v":0},{"$f":"IF($C97=\"Major\",$AB97,)","v":0},null,0,0,0,0,{"$f":"IF($C97=\"Minor\",IF($AK$13=\"False\",0,AG97),0)","v":0},{"$f":"IF($C97=\"Minor\",IF($AL$13=\"False\",0,AH97),0)","v":0},{"$f":"IF($C97=\"Minor\",IF($AM$13=\"False\",0,AI97),0)","v":0},{"$f":"IF($C97=\"Minor\",IF($AN$13=\"False\",0,AJ97),0)","v":0},{"$f":"IF($C97=\"Medium\",AG97,0)","v":0},0,0,0,{"$f":"IF($C97=\"Major\",AG97,0)","v":0},0,0,0,{"$f":"IF(AK97>$Y$13,((AK97-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK97)","v":0},{"$f":"IF(AL97>$Y$13,((AL97-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL97)","v":0},{"$f":"IF(AM97>$Y$13,((AM97-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM97)","v":0},{"$f":"IF(AN97>$Y$13,((AN97-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN97)","v":0},{"$f":"IF(AO97>$Y$13,((AO97-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO97)","v":0},{"$f":"IF(AP97>$Y$13,((AP97-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP97)","v":0},{"$f":"IF(AQ97>$Y$13,((AQ97-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ97)","v":0},{"$f":"IF(AR97>$Y$13,((AR97-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR97)","v":0},{"$f":"IF(AS97>$Y$13,((AS97-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS97)","v":0},{"$f":"IF(AT97>$Y$13,((AT97-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT97)","v":0},{"$f":"IF(AU97>$Y$13,((AU97-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU97)","v":0},{"$f":"IF(AV97>$Y$13,((AV97-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV97)","v":0},null,{"$f":"(IF($C97=$BH$2,$BL$2,IF($C97=$BH$3,$BL$3,IF($C97=$BH$4,$BL$4,\"ERROR\"))))*((SUM(AW97+BA97+BE97)*12))","v":0},0,0,0]
["FM57        ","Sub-hubco shall update the  Schedule of Programmed Maintenance on an annual basis and provide this to the Authority’s Representative for review not less than [ ] prior to [ ][4], all in accordance with Clause 23. The Schedule of Programmed Maintenance shall detail the rooms and areas affected, (and the extent of such impact) and timescales of each item of work and shall provide at least the level of detail of the example incorporated in the Method Statements. The activities detailed in the Schedule of Programmed Maintenance shall demonstrate that the Facilities are intended to comply with the Service Quality Standards, Part 6 of the Schedule, (Board Construction Requirements), the requirements of manufacturers’ (original and subsequently amended) specifications and warranties.","Medium","N/A","N/A","Completed plan reviewed with the Authority by the due date","Annually","3 Business Days.  To commence from the expiry of the due date.  Remedy: Completed programme to the agreed format and quality reviewed with the Authority.",null,null,null,null,null,null,null,null,null,null,null,0,0,0,0,null,null,0,{"$f":"IF(C98=\"Minor\",Z98,)","v":0},0,{"$f":"IF($C98=\"Minor\",$AB98,)","v":0},{"$f":"IF($C98=\"Medium\",$AB98,)","v":0},{"$f":"IF($C98=\"Major\",$AB98,)","v":0},null,0,0,0,0,{"$f":"IF($C98=\"Minor\",IF($AK$13=\"False\",0,AG98),0)","v":0},{"$f":"IF($C98=\"Minor\",IF($AL$13=\"False\",0,AH98),0)","v":0},{"$f":"IF($C98=\"Minor\",IF($AM$13=\"False\",0,AI98),0)","v":0},{"$f":"IF($C98=\"Minor\",IF($AN$13=\"False\",0,AJ98),0)","v":0},0,0,0,0,0,0,0,0,{"$f":"IF(AK98>$Y$13,((AK98-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK98)","v":0},{"$f":"IF(AL98>$Y$13,((AL98-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL98)","v":0},{"$f":"IF(AM98>$Y$13,((AM98-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM98)","v":0},{"$f":"IF(AN98>$Y$13,((AN98-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN98)","v":0},{"$f":"IF(AO98>$Y$13,((AO98-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO98)","v":0},{"$f":"IF(AP98>$Y$13,((AP98-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP98)","v":0},{"$f":"IF(AQ98>$Y$13,((AQ98-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ98)","v":0},{"$f":"IF(AR98>$Y$13,((AR98-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR98)","v":0},{"$f":"IF(AS98>$Y$13,((AS98-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS98)","v":0},{"$f":"IF(AT98>$Y$13,((AT98-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT98)","v":0},{"$f":"IF(AU98>$Y$13,((AU98-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU98)","v":0},{"$f":"IF(AV98>$Y$13,((AV98-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV98)","v":0},null,0,0,0,0]
["FM58        ","Sub-hubco shall carry out and complete Programmed Maintenance in accordance with the Schedule of Programmed Maintenance to meet the requirements of the Service Standards, Part 6 of the Schedule, (Board Construction Requirements), the requirements of manufacturers’ (original and subsequently amended) specifications and warranties. For the avoidance of doubt this shall include tests and inspections for insurance purposes, which shall be undertaken by independent qualified engineers.","Medium","N/A","N/A","Review of Programmed Maintenance records against Schedule of Programmed Maintenance as it relates to the relevant Contract Month.  ","Monthly","3 Business Days. To commence at the start of 2nd Business Day following the end of the Contract Month. Remedy: Complete outstanding Programmed Maintenance for the relevant Contract Month. ",null,null,null,null,null,null,null,null,null,null,null,0,0,0,0,null,null,0,{"$f":"IF(C99=\"Minor\",Z99,)","v":0},0,{"$f":"IF($C99=\"Minor\",$AB99,)","v":0},{"$f":"IF($C99=\"Medium\",$AB99,)","v":0},{"$f":"IF($C99=\"Major\",$AB99,)","v":0},null,0,0,0,0,{"$f":"IF($C99=\"Minor\",IF($AK$13=\"False\",0,AG99),0)","v":0},{"$f":"IF($C99=\"Minor\",IF($AL$13=\"False\",0,AH99),0)","v":0},{"$f":"IF($C99=\"Minor\",IF($AM$13=\"False\",0,AI99),0)","v":0},{"$f":"IF($C99=\"Minor\",IF($AN$13=\"False\",0,AJ99),0)","v":0},0,0,0,0,0,0,0,0,{"$f":"IF(AK99>$Y$13,((AK99-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK99)","v":0},{"$f":"IF(AL99>$Y$13,((AL99-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL99)","v":0},{"$f":"IF(AM99>$Y$13,((AM99-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM99)","v":0},{"$f":"IF(AN99>$Y$13,((AN99-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN99)","v":0},{"$f":"IF(AO99>$Y$13,((AO99-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO99)","v":0},{"$f":"IF(AP99>$Y$13,((AP99-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP99)","v":0},{"$f":"IF(AQ99>$Y$13,((AQ99-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ99)","v":0},{"$f":"IF(AR99>$Y$13,((AR99-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR99)","v":0},{"$f":"IF(AS99>$Y$13,((AS99-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS99)","v":0},{"$f":"IF(AT99>$Y$13,((AT99-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT99)","v":0},{"$f":"IF(AU99>$Y$13,((AU99-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU99)","v":0},{"$f":"IF(AV99>$Y$13,((AV99-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV99)","v":0},null,0,0,0,0]
["Utility/Building Services"]
["FM59        ","Sub-hubco shall ensure that all new Plant and Equipment is successfully commissioned and maintained in accordance with manufacturer’s instructions and maintenance manuals and drawings are updated one month after commissioning.","Medium","N/A","N/A","Inspection of commissioning test records, maintenance manuals and drawings are updated by due date.","Per occurrence","3 Business Days.  To commence on identification of failure. Remedy: provide test records and update manuals/drawings.",null,null,null,null,null,null,null,null,null,null,null,{"$f":"J101*O101","v":0},0,0,0,null,null,0,{"$f":"IF(C101=\"Minor\",Z101,)","v":0},0,{"$f":"IF($C101=\"Minor\",$AB101,)","v":0},{"$f":"IF($C101=\"Medium\",$AB101,)","v":0},{"$f":"IF($C101=\"Major\",$AB101,)","v":0},null,0,0,0,0,{"$f":"IF($C101=\"Minor\",IF($AK$13=\"False\",0,AG101),0)","v":0},{"$f":"IF($C101=\"Minor\",IF($AL$13=\"False\",0,AH101),0)","v":0},{"$f":"IF($C101=\"Minor\",IF($AM$13=\"False\",0,AI101),0)","v":0},{"$f":"IF($C101=\"Minor\",IF($AN$13=\"False\",0,AJ101),0)","v":0},{"$f":"IF($C101=\"Medium\",AG101,0)","v":0},0,0,0,{"$f":"IF($C101=\"Major\",AG101,0)","v":0},0,0,0,{"$f":"IF(AK101>$Y$13,((AK101-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK101)","v":0},{"$f":"IF(AL101>$Y$13,((AL101-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL101)","v":0},{"$f":"IF(AM101>$Y$13,((AM101-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM101)","v":0},{"$f":"IF(AN101>$Y$13,((AN101-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN101)","v":0},{"$f":"IF(AO101>$Y$13,((AO101-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO101)","v":0},{"$f":"IF(AP101>$Y$13,((AP101-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP101)","v":0},{"$f":"IF(AQ101>$Y$13,((AQ101-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ101)","v":0},{"$f":"IF(AR101>$Y$13,((AR101-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR101)","v":0},{"$f":"IF(AS101>$Y$13,((AS101-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS101)","v":0},{"$f":"IF(AT101>$Y$13,((AT101-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT101)","v":0},{"$f":"IF(AU101>$Y$13,((AU101-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU101)","v":0},{"$f":"IF(AV101>$Y$13,((AV101-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV101)","v":0},null,{"$f":"(IF($C101=$BH$2,$BL$2,IF($C101=$BH$3,$BL$3,IF($C101=$BH$4,$BL$4,\"ERROR\"))))*((SUM(AW101+BA101+BE101)*12))","v":0},0,0,0]
["FM60        ","Sub-hubco shall ensure that no Utility/service diversions are carried out without prior consent from the Authority’s Representative.","Medium","N/A","N/A","PPM job cards and helpdesk records.","Per occurrence","3 Business Days. To commence on identification of failure. Remedy: Amend quality assurance processes and raise Staff awareness.",null,null,null,null,null,null,null,null,null,null,null,0,0,0,0,null,null,0,{"$f":"IF(C102=\"Minor\",Z102,)","v":0},0,{"$f":"IF($C102=\"Minor\",$AB102,)","v":0},{"$f":"IF($C102=\"Medium\",$AB102,)","v":0},{"$f":"IF($C102=\"Major\",$AB102,)","v":0},null,0,0,0,0,{"$f":"IF($C102=\"Minor\",IF($AK$13=\"False\",0,AG102),0)","v":0},{"$f":"IF($C102=\"Minor\",IF($AL$13=\"False\",0,AH102),0)","v":0},{"$f":"IF($C102=\"Minor\",IF($AM$13=\"False\",0,AI102),0)","v":0},{"$f":"IF($C102=\"Minor\",IF($AN$13=\"False\",0,AJ102),0)","v":0},0,0,0,0,0,0,0,0,{"$f":"IF(AK102>$Y$13,((AK102-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK102)","v":0},{"$f":"IF(AL102>$Y$13,((AL102-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL102)","v":0},{"$f":"IF(AM102>$Y$13,((AM102-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM102)","v":0},{"$f":"IF(AN102>$Y$13,((AN102-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN102)","v":0},{"$f":"IF(AO102>$Y$13,((AO102-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO102)","v":0},{"$f":"IF(AP102>$Y$13,((AP102-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP102)","v":0},{"$f":"IF(AQ102>$Y$13,((AQ102-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ102)","v":0},{"$f":"IF(AR102>$Y$13,((AR102-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR102)","v":0},{"$f":"IF(AS102>$Y$13,((AS102-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS102)","v":0},{"$f":"IF(AT102>$Y$13,((AT102-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT102)","v":0},{"$f":"IF(AU102>$Y$13,((AU102-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU102)","v":0},{"$f":"IF(AV102>$Y$13,((AV102-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV102)","v":0},null,0,0,0,0]
["FM61        ","Sub-hubco shall ensure that external Utility infrastructure within the Site is maintained in a fully functioning condition.","Medium","N/A","N/A","All PPM proposed in the Monthly Service Report has been completed within the proposed month to the required standards","Monthly","5 Business Days To commence at the start of the 2nd Business Day following the end of the Contract Month. Remedy: Remaining PPM has been completed.",null,null,null,null,null,null,null,null,null,null,null,0,0,0,0,null,null,0,{"$f":"IF(C103=\"Minor\",Z103,)","v":0},0,{"$f":"IF($C103=\"Minor\",$AB103,)","v":0},{"$f":"IF($C103=\"Medium\",$AB103,)","v":0},{"$f":"IF($C103=\"Major\",$AB103,)","v":0},null,0,0,0,0,{"$f":"IF($C103=\"Minor\",IF($AK$13=\"False\",0,AG103),0)","v":0},{"$f":"IF($C103=\"Minor\",IF($AL$13=\"False\",0,AH103),0)","v":0},{"$f":"IF($C103=\"Minor\",IF($AM$13=\"False\",0,AI103),0)","v":0},{"$f":"IF($C103=\"Minor\",IF($AN$13=\"False\",0,AJ103),0)","v":0},0,0,0,0,0,0,0,0,{"$f":"IF(AK103>$Y$13,((AK103-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK103)","v":0},{"$f":"IF(AL103>$Y$13,((AL103-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL103)","v":0},{"$f":"IF(AM103>$Y$13,((AM103-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM103)","v":0},{"$f":"IF(AN103>$Y$13,((AN103-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN103)","v":0},{"$f":"IF(AO103>$Y$13,((AO103-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO103)","v":0},{"$f":"IF(AP103>$Y$13,((AP103-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP103)","v":0},{"$f":"IF(AQ103>$Y$13,((AQ103-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ103)","v":0},{"$f":"IF(AR103>$Y$13,((AR103-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR103)","v":0},{"$f":"IF(AS103>$Y$13,((AS103-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS103)","v":0},{"$f":"IF(AT103>$Y$13,((AT103-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT103)","v":0},{"$f":"IF(AU103>$Y$13,((AU103-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU103)","v":0},{"$f":"IF(AV103>$Y$13,((AV103-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV103)","v":0},null,0,0,0,0]
["Sub-hubco Tools and Equipment"]
["FM62        ","All hardware and software used in the delivery of the Services must be kept licensed and up to date in accordance with Good Industry Practice.","Minor","N/A","N/A","Schedule of valid licences to be submitted to the Authority on a biannual basis (date to be agreed).","Bi-annually","1 Business Day.  To commence from the expiry of the due date.  Remedy: Provide schedule of valid licences.",null,null,null,null,null,null,null,null,null,null,null,{"$f":"J105*O105","v":0},0,0,0,null,null,0,{"$f":"IF(C105=\"Minor\",Z105,)","v":0},0,{"$f":"IF($C105=\"Minor\",$AB105,)","v":0},{"$f":"IF($C105=\"Medium\",$AB105,)","v":0},{"$f":"IF($C105=\"Major\",$AB105,)","v":0},null,0,0,0,0,{"$f":"IF($C105=\"Minor\",IF($AK$13=\"False\",0,AG105),0)","v":0},{"$f":"IF($C105=\"Minor\",IF($AL$13=\"False\",0,AH105),0)","v":0},{"$f":"IF($C105=\"Minor\",IF($AM$13=\"False\",0,AI105),0)","v":0},{"$f":"IF($C105=\"Minor\",IF($AN$13=\"False\",0,AJ105),0)","v":0},{"$f":"IF($C105=\"Medium\",AG105,0)","v":0},0,0,0,{"$f":"IF($C105=\"Major\",AG105,0)","v":0},0,0,0,{"$f":"IF(AK105>$Y$13,((AK105-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK105)","v":0},{"$f":"IF(AL105>$Y$13,((AL105-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL105)","v":0},{"$f":"IF(AM105>$Y$13,((AM105-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM105)","v":0},{"$f":"IF(AN105>$Y$13,((AN105-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN105)","v":0},{"$f":"IF(AO105>$Y$13,((AO105-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO105)","v":0},{"$f":"IF(AP105>$Y$13,((AP105-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP105)","v":0},{"$f":"IF(AQ105>$Y$13,((AQ105-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ105)","v":0},{"$f":"IF(AR105>$Y$13,((AR105-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR105)","v":0},{"$f":"IF(AS105>$Y$13,((AS105-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS105)","v":0},{"$f":"IF(AT105>$Y$13,((AT105-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT105)","v":0},{"$f":"IF(AU105>$Y$13,((AU105-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU105)","v":0},{"$f":"IF(AV105>$Y$13,((AV105-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV105)","v":0},null,{"$f":"(IF($C105=$BH$2,$BL$2,IF($C105=$BH$3,$BL$3,IF($C105=$BH$4,$BL$4,\"ERROR\"))))*((SUM(AW105+BA105+BE105)*12))","v":0},0,0,0]
["FM63        ","All tools and equipment used in the delivery of the Service must be in good working order, carry the correct and valid certification/licence, and must (where applicable) be used by a trained operative.","Major","N/A","N/A","Visual inspection of equipment and review of maintenance records","Per occurrence","5 Business Days. To commence on identification of failure. Remedy:  Check equipment is in good working order, operated and stored correctly and carries the correct and valid certificate/licence.",null,null,null,null,null,null,null,null,null,null,null,0,0,0,0,null,null,0,{"$f":"IF(C106=\"Minor\",Z106,)","v":0},0,{"$f":"IF($C106=\"Minor\",$AB106,)","v":0},{"$f":"IF($C106=\"Medium\",$AB106,)","v":0},{"$f":"IF($C106=\"Major\",$AB106,)","v":0},null,0,0,0,0,{"$f":"IF($C106=\"Minor\",IF($AK$13=\"False\",0,AG106),0)","v":0},{"$f":"IF($C106=\"Minor\",IF($AL$13=\"False\",0,AH106),0)","v":0},{"$f":"IF($C106=\"Minor\",IF($AM$13=\"False\",0,AI106),0)","v":0},{"$f":"IF($C106=\"Minor\",IF($AN$13=\"False\",0,AJ106),0)","v":0},0,0,0,0,0,0,0,0,{"$f":"IF(AK106>$Y$13,((AK106-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK106)","v":0},{"$f":"IF(AL106>$Y$13,((AL106-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL106)","v":0},{"$f":"IF(AM106>$Y$13,((AM106-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM106)","v":0},{"$f":"IF(AN106>$Y$13,((AN106-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN106)","v":0},{"$f":"IF(AO106>$Y$13,((AO106-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO106)","v":0},{"$f":"IF(AP106>$Y$13,((AP106-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP106)","v":0},{"$f":"IF(AQ106>$Y$13,((AQ106-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ106)","v":0},{"$f":"IF(AR106>$Y$13,((AR106-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR106)","v":0},{"$f":"IF(AS106>$Y$13,((AS106-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS106)","v":0},{"$f":"IF(AT106>$Y$13,((AT106-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT106)","v":0},{"$f":"IF(AU106>$Y$13,((AU106-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU106)","v":0},{"$f":"IF(AV106>$Y$13,((AV106-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV106)","v":0},null,0,0,0,0]
["Statutory Testing"]
["FM64        ","Sub-hubco shall ensure that all statutory testing of equipment and systems is carried out by a competent operator in line with manufacturer’s instructions within the agreed statutory or manufacturer’s prescribed test period.","Major","N/A","N/A","Review of testing records and certificates.","Monthly","5 Business Days. To commence at the start of 2nd Business Day following the end of the Contract Month. Remedy: Complete all outstanding statutory testing by a competent person.",null,null,null,null,null,null,null,null,null,null,null,{"$f":"J108*O108","v":0},{"$f":"K108*P108","v":0},{"$f":"L108*Q108","v":0},{"$f":"M108*R108","v":0},null,null,0,{"$f":"IF(C108=\"Minor\",Z108,)","v":0},0,{"$f":"IF($C108=\"Minor\",$AB108,)","v":0},{"$f":"IF($C108=\"Medium\",$AB108,)","v":0},{"$f":"IF($C108=\"Major\",$AB108,)","v":0},null,0,0,0,0,{"$f":"IF($C108=\"Minor\",IF($AK$13=\"False\",0,AG108),0)","v":0},{"$f":"IF($C108=\"Minor\",IF($AL$13=\"False\",0,AH108),0)","v":0},{"$f":"IF($C108=\"Minor\",IF($AM$13=\"False\",0,AI108),0)","v":0},{"$f":"IF($C108=\"Minor\",IF($AN$13=\"False\",0,AJ108),0)","v":0},{"$f":"IF($C108=\"Medium\",AG108,0)","v":0},{"$f":"IF($C108=\"Medium\",AH108,0)","v":0},{"$f":"IF($C108=\"Medium\",AI108,0)","v":0},{"$f":"IF($C108=\"Medium\",AJ108,0)","v":0},{"$f":"IF($C108=\"Major\",AG108,0)","v":0},{"$f":"IF($C108=\"Major\",AH108,0)","v":0},{"$f":"IF($C108=\"Major\",AI108,0)","v":0},{"$f":"IF($C108=\"Major\",AJ108,0)","v":0},{"$f":"IF(AK108>$Y$13,((AK108-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK108)","v":0},{"$f":"IF(AL108>$Y$13,((AL108-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL108)","v":0},{"$f":"IF(AM108>$Y$13,((AM108-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM108)","v":0},{"$f":"IF(AN108>$Y$13,((AN108-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN108)","v":0},{"$f":"IF(AO108>$Y$13,((AO108-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO108)","v":0},{"$f":"IF(AP108>$Y$13,((AP108-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP108)","v":0},{"$f":"IF(AQ108>$Y$13,((AQ108-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ108)","v":0},{"$f":"IF(AR108>$Y$13,((AR108-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR108)","v":0},{"$f":"IF(AS108>$Y$13,((AS108-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS108)","v":0},{"$f":"IF(AT108>$Y$13,((AT108-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT108)","v":0},{"$f":"IF(AU108>$Y$13,((AU108-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU108)","v":0},{"$f":"IF(AV108>$Y$13,((AV108-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV108)","v":0},null,{"$f":"(IF($C108=$BH$2,$BL$2,IF($C108=$BH$3,$BL$3,IF($C108=$BH$4,$BL$4,\"ERROR\"))))*((SUM(AW108+BA108+BE108)*12))","v":0},{"$f":"(IF($C108=$BH$2,$BL$2,IF($C108=$BH$3,$BL$3,IF($C108=$BH$4,$BL$4,\"ERROR\"))))*((SUM(AX108+BB108+BF108)*12))","v":0},{"$f":"(IF($C108=$BH$2,$BL$2,IF($C108=$BH$3,$BL$3,IF($C108=$BH$4,$BL$4,\"ERROR\"))))*((SUM(AY108+BC108+BG108)*12))","v":0},{"$f":"(IF($C108=$BH$2,$BL$2,IF($C108=$BH$3,$BL$3,IF($C108=$BH$4,$BL$4,\"ERROR\"))))*((SUM(AZ108+BD108+BH108)*12))","v":0}]
["Unprogrammed Maintenance"]
["FM65        ","Sub-hubco shall ensure that the Facilities are maintained so as to comply with the Service Quality Standards, Part 6 of the Schedule (Authority’s Construction Requirements), the requirements of manufacturers’ (original and subsequently amended) specifications and warranties, Law and Good Industry Practice.","Major","As per Appendix C","As per Appendix C","Through Helpdesk system.","Per request","N/A",null,null,null,null,null,null,null,null,null,null,null,{"$f":"J110*O110","v":0},0,0,0,null,null,0,{"$f":"IF(C110=\"Minor\",Z110,)","v":0},0,{"$f":"IF($C110=\"Minor\",$AB110,)","v":0},{"$f":"IF($C110=\"Medium\",$AB110,)","v":0},{"$f":"IF($C110=\"Major\",$AB110,)","v":0},null,0,0,0,0,{"$f":"IF($C110=\"Minor\",IF($AK$13=\"False\",0,AG110),0)","v":0},{"$f":"IF($C110=\"Minor\",IF($AL$13=\"False\",0,AH110),0)","v":0},{"$f":"IF($C110=\"Minor\",IF($AM$13=\"False\",0,AI110),0)","v":0},{"$f":"IF($C110=\"Minor\",IF($AN$13=\"False\",0,AJ110),0)","v":0},null,null,null,null,{"$f":"IF($C110=\"Major\",AG110,0)","v":0},{"$f":"IF($C110=\"Major\",AH110,0)","v":0},{"$f":"IF($C110=\"Major\",AI110,0)","v":0},{"$f":"IF($C110=\"Major\",AJ110,0)","v":0},null,null,null,null,null,null,null,null,{"$f":"IF(AS110>$Y$13,((AS110-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS110)","v":0},{"$f":"IF(AT110>$Y$13,((AT110-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT110)","v":0},{"$f":"IF(AU110>$Y$13,((AU110-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU110)","v":0},{"$f":"IF(AV110>$Y$13,((AV110-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV110)","v":0},null,{"$f":"(IF($C110=$BH$2,$BL$2,IF($C110=$BH$3,$BL$3,IF($C110=$BH$4,$BL$4,\"ERROR\"))))*((SUM(AW110+BA110+BE110)*12))","v":0},0,0,0]
[null,null,"Medium",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0,0,0,0,null,null,0,{"$f":"IF(C111=\"Minor\",Z111,)","v":0},0,{"$f":"IF($C111=\"Minor\",$AB111,)","v":0},{"$f":"IF($C111=\"Medium\",$AB111,)","v":0},{"$f":"IF($C111=\"Major\",$AB111,)","v":0},null,0,0,0,0,{"$f":"IF($C111=\"Minor\",IF($AK$13=\"False\",0,AG111),0)","v":0},{"$f":"IF($C111=\"Minor\",IF($AL$13=\"False\",0,AH111),0)","v":0},{"$f":"IF($C111=\"Minor\",IF($AM$13=\"False\",0,AI111),0)","v":0},{"$f":"IF($C111=\"Minor\",IF($AN$13=\"False\",0,AJ111),0)","v":0},{"$f":"IF($C111=\"Medium\",AG111,0)","v":0},{"$f":"IF($C111=\"Medium\",AH111,0)","v":0},{"$f":"IF($C111=\"Medium\",AI111,0)","v":0},{"$f":"IF($C111=\"Medium\",AJ111,0)","v":0},null,null,null,null,null,null,null,null,{"$f":"IF(AO111>$Y$12,((AO111-$Y$12)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$12,'Performance Failure Scenarios'!AO111)","v":0},{"$f":"IF(AP111>$Y$12,((AP111-$Y$12)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$12,'Performance Failure Scenarios'!AP111)","v":0},{"$f":"IF(AQ111>$Y$12,((AQ111-$Y$12)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$12,'Performance Failure Scenarios'!AQ111)","v":0},{"$f":"IF(AR111>$Y$12,((AR111-$Y$12)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$12,'Performance Failure Scenarios'!AR111)","v":0},null,null,null,null,null,0,0,0,0]
[null,null,"Minor",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0,0,0,0,null,null,0,{"$f":"IF(C112=\"Minor\",Z112,)","v":0},0,{"$f":"IF($C112=\"Minor\",$AB112,)","v":0},{"$f":"IF($C112=\"Medium\",$AB112,)","v":0},{"$f":"IF($C112=\"Major\",$AB112,)","v":0},null,0,0,0,0,{"$f":"IF($C112=\"Minor\",IF($AK$13=\"False\",0,AG112),0)","v":0},{"$f":"IF($C112=\"Minor\",IF($AL$13=\"False\",0,AH112),0)","v":0},{"$f":"IF($C112=\"Minor\",IF($AM$13=\"False\",0,AI112),0)","v":0},{"$f":"IF($C112=\"Minor\",IF($AN$13=\"False\",0,AJ112),0)","v":0},null,null,null,null,null,null,null,null,{"$f":"IF(AK112>$Y$11,((AK112-$Y$11)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$11,'Performance Failure Scenarios'!AK112)","v":0},{"$f":"IF(AL112>$Y$11,((AL112-$Y$11)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$11,'Performance Failure Scenarios'!AL112)","v":0},{"$f":"IF(AM112>$Y$11,((AM112-$Y$11)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$11,'Performance Failure Scenarios'!AM112)","v":0},{"$f":"IF(AN112>$Y$11,((AN112-$Y$11)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$11,'Performance Failure Scenarios'!AN112)","v":0},null,null,null,null,null,null,null,null,null,0,0,0,0]
["FM66        ","Sub-hubco shall respond to each Service Report and, where relevant, Make Safe, within the relevant Response Period.","Minor","As per Appendix C","N/A","Through Helpdesk system.","Per request","N/A",null,null,null,null,null,null,null,null,null,null,null,0,0,0,0,null,null,0,{"$f":"IF(C113=\"Minor\",Z113,)","v":0},0,{"$f":"IF($C113=\"Minor\",$AB113,)","v":0},{"$f":"IF($C113=\"Medium\",$AB113,)","v":0},{"$f":"IF($C113=\"Major\",$AB113,)","v":0},null,0,0,0,0,{"$f":"IF($C113=\"Minor\",IF($AK$13=\"False\",0,AG113),0)","v":0},{"$f":"IF($C113=\"Minor\",IF($AL$13=\"False\",0,AH113),0)","v":0},{"$f":"IF($C113=\"Minor\",IF($AM$13=\"False\",0,AI113),0)","v":0},{"$f":"IF($C113=\"Minor\",IF($AN$13=\"False\",0,AJ113),0)","v":0},{"$f":"IF($C113=\"Medium\",AG113,0)","v":0},0,0,0,{"$f":"IF($C113=\"Major\",AG113,0)","v":0},0,0,0,{"$f":"IF(AK113>$Y$13,((AK113-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK113)","v":0},{"$f":"IF(AL113>$Y$13,((AL113-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL113)","v":0},{"$f":"IF(AM113>$Y$13,((AM113-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM113)","v":0},{"$f":"IF(AN113>$Y$13,((AN113-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN113)","v":0},{"$f":"IF(AO113>$Y$13,((AO113-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO113)","v":0},{"$f":"IF(AP113>$Y$13,((AP113-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP113)","v":0},{"$f":"IF(AQ113>$Y$13,((AQ113-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ113)","v":0},{"$f":"IF(AR113>$Y$13,((AR113-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR113)","v":0},{"$f":"IF(AS113>$Y$13,((AS113-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS113)","v":0},{"$f":"IF(AT113>$Y$13,((AT113-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT113)","v":0},{"$f":"IF(AU113>$Y$13,((AU113-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU113)","v":0},{"$f":"IF(AV113>$Y$13,((AV113-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV113)","v":0},null,0,0,0,0]
["FM67        ","Sub-hubco shall undertake all actions, including Rectification, arising from planned tests and inspections including insurance inspections. All such works shall be treated as Routine unless otherwise deemed to be Urgent or Important.","Major","As per Appendix C","As per Appendix C","Each corrective action has been rectified within the agreed Rectification Period.  Monitored through Helpdesk records.","Per request","N/A",null,null,null,null,null,null,null,null,null,null,null,0,0,0,0,null,null,0,{"$f":"IF(C114=\"Minor\",Z114,)","v":0},0,{"$f":"IF($C114=\"Minor\",$AB114,)","v":0},{"$f":"IF($C114=\"Medium\",$AB114,)","v":0},{"$f":"IF($C114=\"Major\",$AB114,)","v":0},null,0,0,0,0,{"$f":"IF($C114=\"Minor\",IF($AK$13=\"False\",0,AG114),0)","v":0},{"$f":"IF($C114=\"Minor\",IF($AL$13=\"False\",0,AH114),0)","v":0},{"$f":"IF($C114=\"Minor\",IF($AM$13=\"False\",0,AI114),0)","v":0},{"$f":"IF($C114=\"Minor\",IF($AN$13=\"False\",0,AJ114),0)","v":0},0,0,0,0,0,0,0,0,{"$f":"IF(AK114>$Y$13,((AK114-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK114)","v":0},{"$f":"IF(AL114>$Y$13,((AL114-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL114)","v":0},{"$f":"IF(AM114>$Y$13,((AM114-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM114)","v":0},{"$f":"IF(AN114>$Y$13,((AN114-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN114)","v":0},{"$f":"IF(AO114>$Y$13,((AO114-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO114)","v":0},{"$f":"IF(AP114>$Y$13,((AP114-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP114)","v":0},{"$f":"IF(AQ114>$Y$13,((AQ114-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ114)","v":0},{"$f":"IF(AR114>$Y$13,((AR114-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR114)","v":0},{"$f":"IF(AS114>$Y$13,((AS114-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS114)","v":0},{"$f":"IF(AT114>$Y$13,((AT114-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT114)","v":0},{"$f":"IF(AU114>$Y$13,((AU114-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU114)","v":0},{"$f":"IF(AV114>$Y$13,((AV114-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV114)","v":0},null,0,0,0,0]
["Utility Supplies"]
["FM68        ","Sub-hubco shall receive written consent from the Authority’s Representative prior to arranging/agreeing to interruptions in the supply of Utilities to the Facilities.","Medium","N/A","N/A","Written approval from Authority’s Representative has been provided.","Per occurrence","3 Business Days. To commence from the expiry of the due date. Remedy: Restore Utilities until consent is in place.",null,null,null,null,null,null,null,null,null,null,null,{"$f":"J116*O116","v":0},0,0,0,null,null,0,{"$f":"IF(C116=\"Minor\",Z116,)","v":0},0,{"$f":"IF($C116=\"Minor\",$AB116,)","v":0},{"$f":"IF($C116=\"Medium\",$AB116,)","v":0},{"$f":"IF($C116=\"Major\",$AB116,)","v":0},null,0,0,0,0,{"$f":"IF($C116=\"Minor\",IF($AK$13=\"False\",0,AG116),0)","v":0},{"$f":"IF($C116=\"Minor\",IF($AL$13=\"False\",0,AH116),0)","v":0},{"$f":"IF($C116=\"Minor\",IF($AM$13=\"False\",0,AI116),0)","v":0},{"$f":"IF($C116=\"Minor\",IF($AN$13=\"False\",0,AJ116),0)","v":0},{"$f":"IF($C116=\"Medium\",AG116,0)","v":0},0,0,0,{"$f":"IF($C116=\"Major\",AG116,0)","v":0},0,0,0,{"$f":"IF(AK116>$Y$13,((AK116-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK116)","v":0},{"$f":"IF(AL116>$Y$13,((AL116-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL116)","v":0},{"$f":"IF(AM116>$Y$13,((AM116-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM116)","v":0},{"$f":"IF(AN116>$Y$13,((AN116-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN116)","v":0},{"$f":"IF(AO116>$Y$13,((AO116-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO116)","v":0},{"$f":"IF(AP116>$Y$13,((AP116-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP116)","v":0},{"$f":"IF(AQ116>$Y$13,((AQ116-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ116)","v":0},{"$f":"IF(AR116>$Y$13,((AR116-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR116)","v":0},{"$f":"IF(AS116>$Y$13,((AS116-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS116)","v":0},{"$f":"IF(AT116>$Y$13,((AT116-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT116)","v":0},{"$f":"IF(AU116>$Y$13,((AU116-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU116)","v":0},{"$f":"IF(AV116>$Y$13,((AV116-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV116)","v":0},null,{"$f":"(IF($C116=$BH$2,$BL$2,IF($C116=$BH$3,$BL$3,IF($C116=$BH$4,$BL$4,\"ERROR\"))))*((SUM(AW116+BA116+BE116)*12))","v":0},0,0,0]
["FM69        ","Sub-hubco shall procure the supply of Utilities to the Facilities. Sub-hubco shall propose to and agree with the Authority a protocol for the procurement of Utilities contracts. Such protocol shall be designed to achieve best value and shall include market testing (which shall involve any suppliers and/or agreements nominated by the Authority). Sub-hubco shall demonstrate to the Authority, prior to signing any contracts for Utilities, that the procurement has been carried out in accordance with the agreed protocol. [5]   ","Medium","N/A","N/A","Procurement undertaken in accordance with the protocol agreed with the Authority.","Per occurrence","3 Business Days .To commence from identification of the failure  Remedy: Commence procurement in accordance with protocol agreed with the Authority.",null,null,null,null,null,null,null,null,null,null,null,0,0,0,0,null,null,0,{"$f":"IF(C117=\"Minor\",Z117,)","v":0},0,{"$f":"IF($C117=\"Minor\",$AB117,)","v":0},{"$f":"IF($C117=\"Medium\",$AB117,)","v":0},{"$f":"IF($C117=\"Major\",$AB117,)","v":0},null,0,0,0,0,{"$f":"IF($C117=\"Minor\",IF($AK$13=\"False\",0,AG117),0)","v":0},{"$f":"IF($C117=\"Minor\",IF($AL$13=\"False\",0,AH117),0)","v":0},{"$f":"IF($C117=\"Minor\",IF($AM$13=\"False\",0,AI117),0)","v":0},{"$f":"IF($C117=\"Minor\",IF($AN$13=\"False\",0,AJ117),0)","v":0},0,0,0,0,0,0,0,0,{"$f":"IF(AK117>$Y$13,((AK117-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AK117)","v":0},{"$f":"IF(AL117>$Y$13,((AL117-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AL117)","v":0},{"$f":"IF(AM117>$Y$13,((AM117-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AM117)","v":0},{"$f":"IF(AN117>$Y$13,((AN117-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AN117)","v":0},{"$f":"IF(AO117>$Y$13,((AO117-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AO117)","v":0},{"$f":"IF(AP117>$Y$13,((AP117-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AP117)","v":0},{"$f":"IF(AQ117>$Y$13,((AQ117-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AQ117)","v":0},{"$f":"IF(AR117>$Y$13,((AR117-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AR117)","v":0},{"$f":"IF(AS117>$Y$13,((AS117-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AS117)","v":0},{"$f":"IF(AT117>$Y$13,((AT117-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AT117)","v":0},{"$f":"IF(AU117>$Y$13,((AU117-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AU117)","v":0},{"$f":"IF(AV117>$Y$13,((AV117-$Y$13)*Summary!$G$31)+'Performance Failure Scenarios'!$Y$13,'Performance Failure Scenarios'!AV117)","v":0},null,0,0,0,0]

{"sheet":"Gross Service Units","index":4,"n_rows":190,"n_cols":88,"rows_kept":190,"cut":false,"hidden":false,"merged":[[28,1,28,5],[32,16,32,17],[31,16,31,17],[32,30,33,31],[3,21,4,21],[29,19,29,20],[30,19,30,20],[31,19,31,20],[3,17,4,17],[3,16,4,16],[3,19,4,19],[28,18,28,20],[27,18,27,20],[28,29,28,31],[29,30,29,31],[30,30,30,31],[31,30,31,31],[31,27,31,28],[3,34,4,34],[3,35,4,35],[3,20,4,20],[3,32,4,32],[3,22,4,22],[3,23,4,23],[3,24,4,24],[3,31,4,31],[3,30,4,30],[3,28,4,28],[3,27,4,27],[3,33,4,33],[32,32,33,32],[32,21,33,21],[32,19,33,20],[35,38,35,87],[189,0,189,13],[34,6,34,8]]}
[]
[{"$f":"Summary!A1","v":"Hub/NPD Payment Mechanism"}]
[{"$f":"Summary!A2","v":"[Project Name]"},null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Utilising SUF*TSD",null,null,null,null,null,null,null,"Utilising TAGSUF"]
[{"$f":"Summary!$A$3","v":"Payment Mechanism Calibration"},null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Cumulative % of Rooms","Cumulative No. of Rooms",null,"Deduction Per Session (Calculated)","Number of Rooms","Deduction Cost per Room","Deduction Per Session (Actual)","Number of Rooms","Deduction Cost per Room",null,null,"Cumulative % of Rooms","Cumulative No. of Rooms",null,"Deduction Per Session (Calculated)","Number of Rooms","Deduction Cost per Room","Deduction Per Session (Actual)","Number of Rooms","Deduction Cost per Room"]
[{"$f":"RIGHT(CELL(\"filename\",A2),LEN(CELL(\"filename\",A2))-FIND(\"]\",CELL(\"filename\",A2)))","v":"Gross Service Units"}]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1,{"$f":"R6/$J$36","v":{"$error":"#DIV/0!"}},{"$f":"R7+U6","v":0},null,{"$f":"IF(ISERROR(LARGE(U$39:U$190,$P6)),0,LARGE(U$39:U$190,$P6))","v":0},{"$f":"IF(T6=0,0,SUMIF(T$39:T$190,T6,$E$39:$E$190))","v":0},{"$f":"T6*U6","v":0},{"$f":"IF(ISERROR(LARGE(W$39:W$190,$P6)),0,LARGE(W$39:W$190,$P6))","v":0},{"$f":"IF(W6=0,0,SUMIF(V$39:V$190,W6,$E$39:$E$190))","v":0},{"$f":"W6*X6","v":0},null,null,{"$f":"AC6/$J$36","v":{"$error":"#DIV/0!"}},{"$f":"AC7+AF6","v":0},null,{"$f":"IF(ISERROR(LARGE(AF$39:AF$190,$P6)),0,LARGE(AF$39:AF$190,$P6))","v":0},{"$f":"IF(AE6=0,0,SUMIF(AE$39:AE$190,AE6,$E$39:$E$190))","v":0},{"$f":"AE6*AF6","v":0},{"$f":"IF(ISERROR(LARGE(AH$39:AH$190,$P6)),0,LARGE(AH$39:AH$190,$P6))","v":0},{"$f":"IF(AH6=0,0,SUMIF(AG$39:AG$190,AH6,$E$39:$E$190))","v":0},{"$f":"AH6*AI6","v":0}]
[null,null,null,null,"Default Sessions",{"$f":"Summary!G16","v":0},null,null,null,null,null,null,null,null,null,2,{"$f":"R7/$J$36","v":{"$error":"#DIV/0!"}},0,null,0,0,0,0,0,0,null,null,{"$f":"AC7/$J$36","v":{"$error":"#DIV/0!"}},0,null,0,0,0,0,0,{"$f":"AH7*AI7","v":0}]
[null,"Department Table",null,null,null,null,null,null,"Weighting Adjustment Table",null,null,null,null,null,null,3,{"$error":"#DIV/0!"},0,null,0,0,0,0,0,0,null,null,{"$error":"#DIV/0!"},0,null,0,0,0,0,0,0]
[null,"Department","Comments","Department Priority","Days","Sessions",null,null,"Unweighted Score","Weighted",null,null,null,null,null,4,{"$error":"#DIV/0!"},0,null,0,0,0,0,0,0,null,null,{"$error":"#DIV/0!"},0,null,0,0,0,0,0,0]
[null,null,null,null,null,null,null,null,1,null,null,null,null,null,null,5,{"$error":"#DIV/0!"},0,null,0,0,0,0,0,0,null,null,{"$error":"#DIV/0!"},0,null,0,0,0,0,0,0]
[null,null,null,null,null,null,null,null,2,null,null,null,null,null,null,6,{"$error":"#DIV/0!"},0,null,0,0,0,0,0,0,null,null,{"$error":"#DIV/0!"},0,null,0,0,0,0,0,0]
[null,null,null,null,null,null,null,null,3,null,null,null,null,null,null,7,{"$error":"#DIV/0!"},0,null,0,0,0,0,0,0,null,null,{"$error":"#DIV/0!"},0,null,0,0,0,0,0,0]
[null,null,null,null,null,null,null,null,4,null,null,null,null,null,null,8,{"$error":"#DIV/0!"},0,null,0,0,0,0,0,0,null,null,{"$error":"#DIV/0!"},0,null,0,0,0,0,0,0]
[null,null,null,null,null,null,null,null,5,null,null,null,null,null,null,9,{"$error":"#DIV/0!"},0,null,0,0,0,0,0,0,null,null,{"$error":"#DIV/0!"},0,null,0,0,0,0,0,0]
[null,null,null,null,null,null,null,null,6,null,null,null,null,null,null,10,{"$error":"#DIV/0!"},0,null,0,0,0,0,0,0,null,null,{"$error":"#DIV/0!"},0,null,0,0,0,0,0,0]
[null,null,null,null,null,null,null,null,8,null,null,null,null,null,null,11,{"$error":"#DIV/0!"},0,null,0,0,0,0,0,0,null,null,{"$error":"#DIV/0!"},0,null,0,0,0,0,0,0]
[null,null,null,null,null,null,null,null,9,null,null,null,null,null,null,12,{"$error":"#DIV/0!"},0,null,0,0,0,0,0,0,null,null,{"$error":"#DIV/0!"},0,null,0,0,0,0,0,0]
[null,null,null,null,null,null,null,null,10,null,null,null,null,null,null,13,{"$error":"#DIV/0!"},0,null,0,0,0,0,0,0,null,null,{"$error":"#DIV/0!"},0,null,0,0,0,0,0,0]
[null,null,null,null,null,null,null,null,12,null,null,null,null,null,null,14,{"$error":"#DIV/0!"},0,null,0,0,0,0,0,0,null,null,{"$error":"#DIV/0!"},0,null,0,0,0,0,0,0]
[null,null,null,null,null,null,null,null,15,null,null,null,null,null,null,15,{"$error":"#DIV/0!"},0,null,0,0,0,0,0,0,null,null,{"$error":"#DIV/0!"},0,null,0,0,0,0,0,0]
[null,null,null,null,null,null,null,null,16,null,null,null,null,null,null,16,{"$error":"#DIV/0!"},0,null,0,0,0,0,0,0,null,null,{"$error":"#DIV/0!"},0,null,0,0,{"$f":"AE21*AF21","v":0},0,0,0]
[null,null,null,null,null,null,null,null,20,null,null,null,null,null,null,17,{"$error":"#DIV/0!"},0,null,0,0,0,0,0,0,null,null,{"$error":"#DIV/0!"},0,null,0,0,{"$f":"AE22*AF22","v":0},0,0,0]
[null,null,null,null,null,null,null,null,25,null,null,null,null,null,null,18,{"$error":"#DIV/0!"},0,null,0,0,0,0,0,0,null,null,{"$error":"#DIV/0!"},0,null,0,0,{"$f":"AE23*AF23","v":0},0,0,0]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,19,{"$error":"#DIV/0!"},0,null,0,0,0,0,0,0,null,null,{"$error":"#DIV/0!"},0,null,0,0,{"$f":"AE24*AF24","v":0},0,0,0]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,20,{"$error":"#DIV/0!"},{"$f":"U25","v":0},null,0,0,0,0,0,0,null,null,{"$error":"#DIV/0!"},{"$f":"AF25","v":0},null,0,0,{"$f":"AE25*AF25","v":0},0,0,0]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,{"$f":"SUM(U6:U25)","v":0},{"$f":"SUM(V6:V25)","v":0},null,{"$f":"SUM(X6:X25)","v":0},{"$f":"SUM(Y6:Y25)","v":0},null,null,null,null,null,null,{"$f":"SUM(AF6:AF25)","v":0},{"$f":"SUM(AG6:AG25)","v":0},null,{"$f":"SUM(AI6:AI25)","v":0},{"$f":"SUM(AJ6:AJ25)","v":0}]
[]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Ungeared WFU",{"$f":"R35*V31","v":{"$error":"#DIV/0!"}},"SUA (V30) * SUR",null,null,null,null,null,null,null,null,"Ungeared WFU",{"$f":"AC33*AG31","v":{"$error":"#DIV/0!"}}]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Input Gearing",{"$f":"Summary!G41","v":1},"Taken from figure entered in General Inputs Sheet",null,null,null,"% rooms threshold for Min Deduction ","Minimum Availability Deduction",null,null,null,"Input Gearing",{"$f":"R29","v":1},"Taken from figure entered in General Inputs Sheet",null,null,null,"% rooms threshold for Min Deduction ","MAD (Calculated)"]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Geared WFU",{"$f":"V26","v":0},null,"SUA (Whole Facility) per Session",null,{"$f":"SUM(R39:R190)","v":0},{"$f":"Summary!G43","v":0},{"$f":"ROUNDUP(VLOOKUP((LARGE($Q$6:$Q$25,COUNTIF($Q$6:$Q$25,\">\"&W30)+1)),$Q$6:$U$25,4,FALSE),0)","v":{"$error":"#DIV/0!"}},null,null,null,"Geared WFU",{"$f":"AG26","v":0},null,"SUA (Whole Facility) (TAGSUF) per year",null,{"$f":"AC35/AC29","v":0},{"$f":"W30","v":0},{"$f":"ROUNDUP(VLOOKUP((LARGE($AB$6:$AB$25,COUNTIF($AB$6:$AB$25,\">\"&AH30)+1)),$AB$6:$AE$25,4,FALSE),0)","v":{"$error":"#DIV/0!"}}]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Actual Gearing",{"$f":"Y26/R28","v":{"$error":"#DIV/0!"}},null,"SUR",null,{"$f":"Summary!G65","v":{"$error":"#DIV/0!"}},null,null,null,null,null,"Actual Gearing",{"$f":"AJ26/AC28","v":{"$error":"#DIV/0!"}},null,"SUR",null,{"$f":"Summary!G69","v":{"$error":"#DIV/0!"}}]
[]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Minimum Deduction Applied",null,30,null,null,null,null,null,"total GSU per session",{"$f":"V30/AC29","v":0},null,"Minimum Deduction Applied",null,{"$f":"AI30","v":{"$error":"#DIV/0!"}}]
[null,null,null,null,null,null,null,null,null,null,"Divider",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"total GSU per session (Geared)",{"$f":"V30","v":0}]
[null,null,null,null,null,null,"Total Number of Paymech Toilets",null,null,{"$f":"(SUMIF(C39:C201,\"*\" & \"WC\" & \"*\",E39:E201))/K35","v":{"$error":"#DIV/0!"}},null,null,null,null,null,null,"SUF",{"$f":"V30/R29","v":0},null,null,null,null,null,null,null,null,null,"total TAGSUF",{"$f":"SUM(AC39:AC190)","v":0}]
[null,null,null,"Total Number of Rooms",{"$f":"SUM(E39:E190)","v":0},null,null,null,"Total Number of Paymech Rooms",{"$f":"E36-SUMIF(N39:N190,0,E39:E190)","v":0},null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,{"$f":"MAX(AL37,AH6)","v":0},"Consequential Unavailability Modelling"]
["Main GSU Table ",null,null,null,null,null,null,null,null,null,null,null,"Sessions * Days (K*L)","Lookup J in I above, return J above",null,null,"Dept Priority * Weighted Room Score","GSU per area * No. of Rooms",null,"GSU per Area * SUR","Identifies Unique values in Column T","GSU per Area * SUR unless lower than Min Deduction Applied","Identifies Unique values in Column V","Revised Deduction * Number of Rooms",null,null,null,"GSU per Area * number of sessions per week * 52","TAGSUF per area * No. of Rooms",null,"GSU per Area * SUR","Identifies Unique values in Column T","GSU per Area * SUR unless lower than Min Deduction Applied","Identifies Unique values in Column V","Revised Deduction * Number of Rooms",null,null,{"$f":"MAX(AM37:CJ37)","v":0},{"$f":"IF(SUM(AM39:AM190)=0,0,IF(SUMIF(AM39:AM190,1,$AL$39:$AL$190)>Summary!$G$44,SUMIF(AM39:AM190,1,$AL$39:$AL$190),Summary!$G$44))","v":0},{"$f":"IF(SUM(AN39:AN190)=0,0,IF(SUMIF(AN39:AN190,1,$AL$39:$AL$190)>Summary!$G$44,SUMIF(AN39:AN190,1,$AL$39:$AL$190),Summary!$G$44))","v":0},{"$f":"IF(SUM(AO39:AO190)=0,0,IF(SUMIF(AO39:AO190,1,$AL$39:$AL$190)>Summary!$G$44,SUMIF(AO39:AO190,1,$AL$39:$AL$190),Summary!$G$44))","v":0},{"$f":"IF(SUM(AP39:AP190)=0,0,IF(SUMIF(AP39:AP190,1,$AL$39:$AL$190)>Summary!$G$44,SUMIF(AP39:AP190,1,$AL$39:$AL$190),Summary!$G$44))","v":0},{"$f":"IF(SUM(AQ39:AQ190)=0,0,IF(SUMIF(AQ39:AQ190,1,$AL$39:$AL$190)>Summary!$G$44,SUMIF(AQ39:AQ190,1,$AL$39:$AL$190),Summary!$G$44))","v":0},{"$f":"IF(SUM(AR39:AR190)=0,0,IF(SUMIF(AR39:AR190,1,$AL$39:$AL$190)>Summary!$G$44,SUMIF(AR39:AR190,1,$AL$39:$AL$190),Summary!$G$44))","v":0},{"$f":"IF(SUM(AS39:AS190)=0,0,IF(SUMIF(AS39:AS190,1,$AL$39:$AL$190)>Summary!$G$44,SUMIF(AS39:AS190,1,$AL$39:$AL$190),Summary!$G$44))","v":0},{"$f":"IF(SUM(AT39:AT190)=0,0,IF(SUMIF(AT39:AT190,1,$AL$39:$AL$190)>Summary!$G$44,SUMIF(AT39:AT190,1,$AL$39:$AL$190),Summary!$G$44))","v":0},{"$f":"IF(SUM(AU39:AU190)=0,0,IF(SUMIF(AU39:AU190,1,$AL$39:$AL$190)>Summary!$G$44,SUMIF(AU39:AU190,1,$AL$39:$AL$190),Summary!$G$44))","v":0},{"$f":"IF(SUM(AV39:AV190)=0,0,IF(SUMIF(AV39:AV190,1,$AL$39:$AL$190)>Summary!$G$44,SUMIF(AV39:AV190,1,$AL$39:$AL$190),Summary!$G$44))","v":0},{"$f":"IF(SUM(AW39:AW190)=0,0,IF(SUMIF(AW39:AW190,1,$AL$39:$AL$190)>Summary!$G$44,SUMIF(AW39:AW190,1,$AL$39:$AL$190),Summary!$G$44))","v":0},{"$f":"IF(SUM(AX39:AX190)=0,0,IF(SUMIF(AX39:AX190,1,$AL$39:$AL$190)>Summary!$G$44,SUMIF(AX39:AX190,1,$AL$39:$AL$190),Summary!$G$44))","v":0},{"$f":"IF(SUM(AY39:AY190)=0,0,IF(SUMIF(AY39:AY190,1,$AL$39:$AL$190)>Summary!$G$44,SUMIF(AY39:AY190,1,$AL$39:$AL$190),Summary!$G$44))","v":0},{"$f":"IF(SUM(AZ39:AZ190)=0,0,IF(SUMIF(AZ39:AZ190,1,$AL$39:$AL$190)>Summary!$G$44,SUMIF(AZ39:AZ190,1,$AL$39:$AL$190),Summary!$G$44))","v":0},{"$f":"IF(SUM(BA39:BA190)=0,0,IF(SUMIF(BA39:BA190,1,$AL$39:$AL$190)>Summary!$G$44,SUMIF(BA39:BA190,1,$AL$39:$AL$190),Summary!$G$44))","v":0},{"$f":"IF(SUM(BB39:BB190)=0,0,IF(SUMIF(BB39:BB190,1,$AL$39:$AL$190)>Summary!$G$44,SUMIF(BB39:BB190,1,$AL$39:$AL$190),Summary!$G$44))","v":0},{"$f":"IF(SUM(BC39:BC190)=0,0,IF(SUMIF(BC39:BC190,1,$AL$39:$AL$190)>Summary!$G$44,SUMIF(BC39:BC190,1,$AL$39:$AL$190),Summary!$G$44))","v":0},{"$f":"IF(SUM(BD39:BD190)=0,0,IF(SUMIF(BD39:BD190,1,$AL$39:$AL$190)>Summary!$G$44,SUMIF(BD39:BD190,1,$AL$39:$AL$190),Summary!$G$44))","v":0},{"$f":"IF(SUM(BE39:BE190)=0,0,IF(SUMIF(BE39:BE190,1,$AL$39:$AL$190)>Summary!$G$44,SUMIF(BE39:BE190,1,$AL$39:$AL$190),Summary!$G$44))","v":0},{"$f":"IF(SUM(BF39:BF190)=0,0,IF(SUMIF(BF39:BF190,1,$AL$39:$AL$190)>Summary!$G$44,SUMIF(BF39:BF190,1,$AL$39:$AL$190),Summary!$G$44))","v":0},{"$f":"IF(SUM(BG39:BG190)=0,0,IF(SUMIF(BG39:BG190,1,$AL$39:$AL$190)>Summary!$G$44,SUMIF(BG39:BG190,1,$AL$39:$AL$190),Summary!$G$44))","v":0},{"$f":"IF(SUM(BH39:BH190)=0,0,IF(SUMIF(BH39:BH190,1,$AL$39:$AL$190)>Summary!$G$44,SUMIF(BH39:BH190,1,$AL$39:$AL$190),Summary!$G$44))","v":0},{"$f":"IF(SUM(BI39:BI190)=0,0,IF(SUMIF(BI39:BI190,1,$AL$39:$AL$190)>Summary!$G$44,SUMIF(BI39:BI190,1,$AL$39:$AL$190),Summary!$G$44))","v":0},{"$f":"IF(SUM(BJ39:BJ190)=0,0,IF(SUMIF(BJ39:BJ190,1,$AL$39:$AL$190)>Summary!$G$44,SUMIF(BJ39:BJ190,1,$AL$39:$AL$190),Summary!$G$44))","v":0},{"$f":"IF(SUM(BK39:BK190)=0,0,IF(SUMIF(BK39:BK190,1,$AL$39:$AL$190)>Summary!$G$44,SUMIF(BK39:BK190,1,$AL$39:$AL$190),Summary!$G$44))","v":0},{"$f":"IF(SUM(BL39:BL190)=0,0,IF(SUMIF(BL39:BL190,1,$AL$39:$AL$190)>Summary!$G$44,SUMIF(BL39:BL190,1,$AL$39:$AL$190),Summary!$G$44))","v":0},{"$f":"IF(SUM(BM39:BM190)=0,0,IF(SUMIF(BM39:BM190,1,$AL$39:$AL$190)>Summary!$G$44,SUMIF(BM39:BM190,1,$AL$39:$AL$190),Summary!$G$44))","v":0},{"$f":"IF(SUM(BN39:BN190)=0,0,IF(SUMIF(BN39:BN190,1,$AL$39:$AL$190)>Summary!$G$44,SUMIF(BN39:BN190,1,$AL$39:$AL$190),Summary!$G$44))","v":0},{"$f":"IF(SUM(BO39:BO190)=0,0,IF(SUMIF(BO39:BO190,1,$AL$39:$AL$190)>Summary!$G$44,SUMIF(BO39:BO190,1,$AL$39:$AL$190),Summary!$G$44))","v":0},{"$f":"IF(SUM(BP39:BP190)=0,0,IF(SUMIF(BP39:BP190,1,$AL$39:$AL$190)>Summary!$G$44,SUMIF(BP39:BP190,1,$AL$39:$AL$190),Summary!$G$44))","v":0},{"$f":"IF(SUM(BQ39:BQ190)=0,0,IF(SUMIF(BQ39:BQ190,1,$AL$39:$AL$190)>Summary!$G$44,SUMIF(BQ39:BQ190,1,$AL$39:$AL$190),Summary!$G$44))","v":0},{"$f":"IF(SUM(BR39:BR190)=0,0,IF(SUMIF(BR39:BR190,1,$AL$39:$AL$190)>Summary!$G$44,SUMIF(BR39:BR190,1,$AL$39:$AL$190),Summary!$G$44))","v":0},{"$f":"IF(SUM(BS39:BS190)=0,0,IF(SUMIF(BS39:BS190,1,$AL$39:$AL$190)>Summary!$G$44,SUMIF(BS39:BS190,1,$AL$39:$AL$190),Summary!$G$44))","v":0},{"$f":"IF(SUM(BT39:BT190)=0,0,IF(SUMIF(BT39:BT190,1,$AL$39:$AL$190)>Summary!$G$44,SUMIF(BT39:BT190,1,$AL$39:$AL$190),Summary!$G$44))","v":0},{"$f":"IF(SUM(BU39:BU190)=0,0,IF(SUMIF(BU39:BU190,1,$AL$39:$AL$190)>Summary!$G$44,SUMIF(BU39:BU190,1,$AL$39:$AL$190),Summary!$G$44))","v":0},{"$f":"IF(SUM(BV39:BV190)=0,0,IF(SUMIF(BV39:BV190,1,$AL$39:$AL$190)>Summary!$G$44,SUMIF(BV39:BV190,1,$AL$39:$AL$190),Summary!$G$44))","v":0},{"$f":"IF(SUM(BW39:BW190)=0,0,IF(SUMIF(BW39:BW190,1,$AL$39:$AL$190)>Summary!$G$44,SUMIF(BW39:BW190,1,$AL$39:$AL$190),Summary!$G$44))","v":0},{"$f":"IF(SUM(BX39:BX190)=0,0,IF(SUMIF(BX39:BX190,1,$AL$39:$AL$190)>Summary!$G$44,SUMIF(BX39:BX190,1,$AL$39:$AL$190),Summary!$G$44))","v":0},{"$f":"IF(SUM(BY39:BY190)=0,0,IF(SUMIF(BY39:BY190,1,$AL$39:$AL$190)>Summary!$G$44,SUMIF(BY39:BY190,1,$AL$39:$AL$190),Summary!$G$44))","v":0},{"$f":"IF(SUM(BZ39:BZ190)=0,0,IF(SUMIF(BZ39:BZ190,1,$AL$39:$AL$190)>Summary!$G$44,SUMIF(BZ39:BZ190,1,$AL$39:$AL$190),Summary!$G$44))","v":0},{"$f":"IF(SUM(CA39:CA190)=0,0,IF(SUMIF(CA39:CA190,1,$AL$39:$AL$190)>Summary!$G$44,SUMIF(CA39:CA190,1,$AL$39:$AL$190),Summary!$G$44))","v":0},{"$f":"IF(SUM(CB39:CB190)=0,0,IF(SUMIF(CB39:CB190,1,$AL$39:$AL$190)>Summary!$G$44,SUMIF(CB39:CB190,1,$AL$39:$AL$190),Summary!$G$44))","v":0},{"$f":"IF(SUM(CC39:CC190)=0,0,IF(SUMIF(CC39:CC190,1,$AL$39:$AL$190)>Summary!$G$44,SUMIF(CC39:CC190,1,$AL$39:$AL$190),Summary!$G$44))","v":0},{"$f":"IF(SUM(CD39:CD190)=0,0,IF(SUMIF(CD39:CD190,1,$AL$39:$AL$190)>Summary!$G$44,SUMIF(CD39:CD190,1,$AL$39:$AL$190),Summary!$G$44))","v":0},{"$f":"IF(SUM(CE39:CE190)=0,0,IF(SUMIF(CE39:CE190,1,$AL$39:$AL$190)>Summary!$G$44,SUMIF(CE39:CE190,1,$AL$39:$AL$190),Summary!$G$44))","v":0},{"$f":"IF(SUM(CF39:CF190)=0,0,IF(SUMIF(CF39:CF190,1,$AL$39:$AL$190)>Summary!$G$44,SUMIF(CF39:CF190,1,$AL$39:$AL$190),Summary!$G$44))","v":0},{"$f":"IF(SUM(CG39:CG190)=0,0,IF(SUMIF(CG39:CG190,1,$AL$39:$AL$190)>Summary!$G$44,SUMIF(CG39:CG190,1,$AL$39:$AL$190),Summary!$G$44))","v":0},{"$f":"IF(SUM(CH39:CH190)=0,0,IF(SUMIF(CH39:CH190,1,$AL$39:$AL$190)>Summary!$G$44,SUMIF(CH39:CH190,1,$AL$39:$AL$190),Summary!$G$44))","v":0},{"$f":"IF(SUM(CI39:CI190)=0,0,IF(SUMIF(CI39:CI190,1,$AL$39:$AL$190)>Summary!$G$44,SUMIF(CI39:CI190,1,$AL$39:$AL$190),Summary!$G$44))","v":0},{"$f":"IF(SUM(CJ39:CJ190)=0,0,IF(SUMIF(CJ39:CJ190,1,$AL$39:$AL$190)>Summary!$G$44,SUMIF(CJ39:CJ190,1,$AL$39:$AL$190),Summary!$G$44))","v":0}]
["Ref","Sub Area","Room Name","Department","No of Rooms","Room Priority","Paymech Room No.","Consequential Unavailable Areas ","Department Priority","Functional Area Score","Sessions","Days","Sessions Per Week","GSU per Functional Area",null,null,"GSU's per area","Total GSU's for Room Type",null,"Calculated Availability Deduction Per Session\n(Column AB)","Calculated Unique Deduction Value","Revised Availability Deduction per Session","Unique Deduction Value","Availability Deduction for Area Type",null,null,null,"TAGSUF per area","Total TAGSUF for Room Type",null,"Calculated Availability Deduction Per Session\n(Column AB)","Calculated Unique Deduction Value","Revised Availability Deduction per Session","Unique Deduction Value","Availability Deduction for Area Type",null,null,"Room Deduction","Room Name","Room Name","Room Name","Room Name","Room Name","Room Name","Room Name","Room Name","Room Name","Room Name","Room Name","Room Name","Room Name","Room Name","Room Name","Room Name","Room Name","Room Name","Room Name","Room Name","Room Name","Room Name","Room Name","Room Name","Room Name","Room Name","Room Name","Room Name","Room Name","Room Name","Room Name","Room Name","Room Name","Room Name","Room Name","Room Name","Room Name","Room Name","Room Name","Room Name","Room Name","Room Name","Room Name","Room Name","Room Name","Room Name","Room Name","Room Name","Room Name","Room Name"]
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[{"$f":"Summary!A1","v":"Hub/NPD Payment Mechanism"}]
[{"$f":"Summary!A2","v":"[Project Name]"}]
[{"$f":"Summary!A3","v":"Payment Mechanism Calibration"}]
[{"$f":"RIGHT(CELL(\"filename\",A1),LEN(CELL(\"filename\",A1))-FIND(\"]\",CELL(\"filename\",A1)))","v":"Availability Scenarios"}]
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[{"$f":"'Gross Service Units'!C189","v":0},{"$f":"'Gross Service Units'!D189","v":0},{"$f":"'Gross Service Units'!B189","v":0},{"$f":"'Gross Service Units'!K189","v":{"$error":"#N/A"}},{"$f":"'Gross Service Units'!E189","v":0},{"$f":"'Gross Service Units'!Q189","v":0},{"$f":"SUM(I190:AK190)","v":0},null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,0,0,0,0,0,0,0,0,0,0,0,0]
["DO NOT USE OR REMOVE THIS ROW"]

{"sheet":"Threshold Model","index":6,"n_rows":120,"n_cols":27,"rows_kept":120,"cut":false,"hidden":false,"merged":[[89,2,89,3],[90,2,90,3],[35,0,36,0],[37,0,38,0],[35,2,35,3],[36,2,36,3],[37,2,37,3],[38,2,38,3]]}
[{"$f":"Summary!A1","v":"Hub/NPD Payment Mechanism"}]
[{"$f":"Summary!A2","v":"[Project Name]"}]
[{"$f":"Summary!$A$3","v":"Payment Mechanism Calibration"}]
[{"$f":"RIGHT(CELL(\"filename\",A1),LEN(CELL(\"filename\",A1))-FIND(\"]\",CELL(\"filename\",A1)))","v":"Threshold Model"}]
[]
["Year 1 ASP",{"$f":"Summary!G11","v":0}]
["IF",{"$f":"Summary!G12","v":0}]
["RPI",{"$f":"Summary!G72","v":0}]
[]
["Basic Indexations","Year 1","Year 2","Year 3","Year 4","Year 5","Year 6","Year 7","Year 8","Year 9","Year 10","Year 11","Year 12","Year 13","Year 14","Year 15","Year 16","Year 17","Year 18","Year 19","Year 20","Year 21","Year 22","Year 23","Year 24","Year 25"]
["Minor Performance Deduction",{"$f":"Summary!G26","v":0},{"$f":"B11*(1+$B$8)","v":0},0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Medium Performance Deduction",{"$f":"Summary!G27","v":0},{"$f":"B12*(1+$B$8)","v":0},0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Major Performance Deduction",{"$f":"Summary!G28","v":0},{"$f":"B13*(1+$B$8)","v":0},0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Whole Facility Unavailability (per day)",{"$f":"IF(Summary!G39=\"TAGSUF\",IF(Summary!G40=\"Sessions\",Summary!G46*Summary!G16,Summary!G46),Summary!G46)","v":0},{"$f":"C15+C16","v":0},0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Non indexable Portion",{"$f":"B14*(1-B7)","v":0},{"$f":"B15","v":0},0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Indexable Portion",{"$f":"B14*B7","v":0},{"$f":"B16*(1+B8)","v":0},{"$f":"C16*(1+$B$8)","v":0},0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[]
[]
[]
["Clause 24.3.1 and Clause 40.1.8"]
[null,"Performance","Availability","Total"]
["Year 1 Threshold (Bad) Deductions Per Month",{"$f":"SUM(C25:C27)","v":0},{"$f":"SUM(C28:C29)","v":{"$error":"#DIV/0!"}},{"$f":"SUM(B22:C22)","v":{"$error":"#DIV/0!"}}]
[]
["Bad Performance Scenario","Failures Per Month","Monthly Deduction","Percentage Weighting","Weighting (monthly Failures)"]
["Minor",{"$f":"'Performance Failure Scenarios'!BA5","v":0},{"$f":"B25*B11","v":0},{"$f":"C25/($D$22)","v":{"$error":"#DIV/0!"}},{"$f":"B25/$B$30","v":{"$error":"#DIV/0!"}}]
["Medium",{"$f":"'Performance Failure Scenarios'!BA4","v":0},{"$f":"B26*B12","v":0},{"$f":"C26/($D$22)","v":{"$error":"#DIV/0!"}},{"$f":"B26/$B$30","v":{"$error":"#DIV/0!"}}]
["Major",{"$f":"'Performance Failure Scenarios'!BA3","v":0},{"$f":"B27*B13","v":0},{"$f":"C27/($D$22)","v":{"$error":"#DIV/0!"}},{"$f":"B27/$B$30","v":{"$error":"#DIV/0!"}}]
["Unavailable",{"$f":"'Availability Scenarios'!E14","v":0},{"$f":"'Availability Scenarios'!X21","v":{"$error":"#DIV/0!"}},{"$f":"C28/($D$22)","v":{"$error":"#DIV/0!"}}]
["Unavailable but used",{"$f":"'Availability Scenarios'!E20","v":0},{"$f":"'Availability Scenarios'!X27","v":{"$error":"#DIV/0!"}},{"$f":"C29/($D$22)","v":{"$error":"#DIV/0!"}}]
["Total Failures",{"$f":"SUM(B25:B29)","v":0}]
["Total Performance Failures",{"$f":"SUM(B25:B27)","v":0}]
[]
["Bad Threshold"]
[]
[]
["Year One Threshold",{"$f":"B51/B42","v":{"$error":"#DIV/0!"}},"Percentage of ASP"]
[null,{"$f":"B51/B44","v":{"$error":"#DIV/0!"}},"Percentage of Indexable Portion"]
["Mid PointAdjusted Threshold",{"$f":"M51/M42","v":{"$error":"#DIV/0!"}},"Percentage of ASP"]
[null,{"$f":"M51/M44","v":{"$error":"#DIV/0!"}},"Percentage of Indexable Portion"]
[]
["Year",1,2,3,4,5,6,7,8,9,10,11,12,13,14,15,16,17,18,19,20,21,22,23,24,25]
["ASP",{"$f":"$B$6","v":0},{"$f":"C43+C44","v":0},0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Non-Indexable Portion",{"$f":"B42-B44","v":0},{"$f":"B43","v":0},0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Indexable Portion",{"$f":"B42*$B$7","v":0},{"$f":"B44*(1+$B$8)","v":0},0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[]
["Monthly Deductions (Calculated based on scenarios)"]
["Performance",{"$f":"$B$22","v":0},{"$f":"B47*(1+$B$8)","v":0},0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Availability",{"$f":"C22","v":{"$error":"#DIV/0!"}},{"$f":"(((B48-($B$48*(1-$B$7)))*(1+$B$8))+($B$48*(1-$B$7)))","v":{"$error":"#DIV/0!"}},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"}]
[]
[]
["Monthly Total",{"$f":"SUM(B47:B48)","v":{"$error":"#DIV/0!"}},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"}]
[]
["Monthly Threshold (£) based on set threshold %",{"$f":"B42*$B$38","v":{"$error":"#DIV/0!"}},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"}]
["Variance of threshold from Whole Facility Unavailability (£)",{"$f":"B14-B53","v":{"$error":"#DIV/0!"}},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"}]
["% Variance between calculated and % derived threshold",{"$f":"((B53-B51)/B53)","v":{"$error":"#DIV/0!"}},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$f":"SUM(B55:Z55)","v":{"$error":"#DIV/0!"}}]
[]
["% of indexed portion (calculated) (Penalty vs Service Provider Income)",{"$f":"B51/B44","v":{"$error":"#DIV/0!"}},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"}]
["%of indexed portion (threshold) (Penalty vs Service Provider Income)",{"$f":"B53/B44","v":{"$error":"#DIV/0!"}},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"}]
[]
["Variance between calculated based on failures and threshold calculation",{"$f":"B53-B51","v":{"$error":"#DIV/0!"}},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"}]
[]
["Number of Performance Failures per month at time in year 1",{"$f":"$B$31","v":0},{"$f":"B62","v":0},0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Additional Minor Failures",{"$f":"(B$60*$D$27)/$B$11","v":{"$error":"#DIV/0!"}},{"$f":"(C$60*$D$27)/C$11","v":{"$error":"#DIV/0!"}},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"}]
["Additional Medium Failures",{"$f":"(B$60*$D$26)/$B$12","v":{"$error":"#DIV/0!"}},{"$f":"(C$60*$D$26)/C$12","v":{"$error":"#DIV/0!"}},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"}]
["Additional Major Failures",{"$f":"(B$60*$D$25)/$B$13","v":{"$error":"#DIV/0!"}},{"$f":"(C$60*$D$25)/C$13","v":{"$error":"#DIV/0!"}},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"}]
["Weighted Additional Failures",{"$f":"SUM(B63:B65)","v":{"$error":"#DIV/0!"}},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"}]
["Total Performance Failures within threshold",{"$f":"B66+B62","v":{"$error":"#DIV/0!"}},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"}]
[]
[]
["Days of Whole Facility Unavailability in Threshold",{"$f":"B53/B$14","v":{"$error":"#DIV/0!"}},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"}]
[]
[]
[]
[]
["Clause 24.3.2"]
[null,"Performance","Availability","Total"]
["Year 1 Threshold (Poor) Deductions Per Month",{"$f":"SUM(C80:C82)","v":0},{"$f":"SUM(C83:C84)","v":{"$error":"#DIV/0!"}},{"$f":"SUM(B77:C77)","v":{"$error":"#DIV/0!"}},null,{"$f":"D77*6","v":{"$error":"#DIV/0!"}},{"$f":"F77/D22","v":{"$error":"#DIV/0!"}}]
[]
["Poor Performance Scenario","Failures per annum","Monthly Deduction","Percentage Weighting","Weighting (monthly Failures)"]
["Minor",{"$f":"'Performance Failure Scenarios'!AZ5","v":0},{"$f":"B80*B11","v":0},{"$f":"C80/($D$77)","v":{"$error":"#DIV/0!"}},{"$f":"B80/$B$85","v":{"$error":"#DIV/0!"}}]
["Medium",{"$f":"'Performance Failure Scenarios'!AZ4","v":0},{"$f":"B81*B12","v":0},{"$f":"C81/($D$77)","v":{"$error":"#DIV/0!"}},{"$f":"B81/$B$85","v":{"$error":"#DIV/0!"}}]
["Major",{"$f":"'Performance Failure Scenarios'!AZ3","v":0},{"$f":"B82*B13","v":0},{"$f":"C82/($D$77)","v":{"$error":"#DIV/0!"}},{"$f":"B82/$B$85","v":{"$error":"#DIV/0!"}}]
["Unavailable",{"$f":"'Availability Scenarios'!E13","v":0},{"$f":"'Availability Scenarios'!X20","v":{"$error":"#DIV/0!"}},{"$f":"C83/($D$77)","v":{"$error":"#DIV/0!"}}]
["Unavailable but used",{"$f":"'Availability Scenarios'!E19","v":0},{"$f":"'Availability Scenarios'!X26","v":{"$error":"#DIV/0!"}},{"$f":"C84/($D$77)","v":{"$error":"#DIV/0!"}}]
["Total Failures",{"$f":"SUM(B80:B84)","v":0}]
["Total Performance Failures",{"$f":"SUM(B80:B82)","v":0}]
["Poor Threshold"]
[]
[]
["Year One Threshold",{"$f":"B104/B95","v":{"$error":"#DIV/0!"}},"Percentage of ASP"]
["Mid Point Adjusted Threshold",{"$f":"M104/M95","v":{"$error":"#DIV/0!"}},"Percentage of ASP"]
[]
[]
["Year",1,2,3,4,5,6,7,8,9,10,11,12,13,14,15,16,17,18,19,20,21,22,23,24,25]
["ASP",{"$f":"$B$6","v":0},{"$f":"C96+C97","v":0},0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Non-Indexable Portion",{"$f":"B95-B97","v":0},{"$f":"B96","v":0},0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Indexable Portion",{"$f":"B95*$B$7","v":0},{"$f":"B97*(1+$B$8)","v":0},0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[]
["Monthly Deductions (Calculated based on set number of failures)"]
["Performance",{"$f":"$B$77","v":0},{"$f":"B100*(1+$B$8)","v":0},0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Availability",{"$f":"C77","v":{"$error":"#DIV/0!"}},{"$f":"(((B101-($B$48*(1-$B$7)))*(1+$B$8))+($B$48*(1-$B$7)))","v":{"$error":"#DIV/0!"}},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"}]
[]
[]
["Monthly Total",{"$f":"SUM(B100:B101)","v":{"$error":"#DIV/0!"}},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"}]
[]
["Monthly Threshold (£) based on set threshold %",{"$f":"B95*$B$91","v":{"$error":"#DIV/0!"}},{"$f":"C95*$B$91","v":{"$error":"#DIV/0!"}},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"}]
["Variance of threshold from Whole Facility Unavailability (£)",{"$f":"B14-B106","v":{"$error":"#DIV/0!"}},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"}]
["% Variance between calculated and % derived threshold",{"$f":"((B106-B104)/B106)","v":{"$error":"#DIV/0!"}},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"}]
[]
["% of indexed portion (calculated) (Penalty vs Service Provider Income)",{"$f":"B104/B97","v":{"$error":"#DIV/0!"}},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"}]
["%of indexed portion (threshold) (Penalty vs Service Provider Income)",{"$f":"B106/B97","v":{"$error":"#DIV/0!"}},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"}]
[]
["Variance between calculated based on failures and threshold calculation",{"$f":"B106-B104","v":{"$error":"#DIV/0!"}},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"}]
[]
["Number of Performance Failures per month at time in year 1",{"$f":"$B$86","v":0},{"$f":"B115","v":0},0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Additional Minor Failures",{"$f":"(B$113*$D$82)/$B$11","v":{"$error":"#DIV/0!"}},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"}]
["Additional Medium Failures",{"$f":"(B$113*$D$81)/$B$11","v":{"$error":"#DIV/0!"}},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"}]
["Additional Major Failures",{"$f":"(B$113*$D$80)/$B$11","v":{"$error":"#DIV/0!"}},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"}]
["Weighted Additional Failures",{"$f":"SUM(B116:B118)","v":{"$error":"#DIV/0!"}},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"}]
["Total Performance Failures within threshold",{"$f":"B119+B115","v":{"$error":"#DIV/0!"}},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"},{"$error":"#DIV/0!"}]